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Richmond customer experience banker

17 customer experience banker jobs found in Richmond

MarshBerry
04/21/2026  
Placement Specialist, Commercial
FirstChoice is growing! We are seeking a Placement Specialist, Commercial to join FirstChoice, a MarshBerry Company. We have a people first, fast paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve and realize their career goals. We offer competitive benefits, hybrid work schedules, new challenges, and learning experiences. Job Details Position Summary: FirstChoice is currently seeking a Placement Specialist, Commercial for our Richmond, Virginia office. The Placement Specialist is responsible to market, quote, and bind new business, build and maintain mutually beneficial relationships with members and carrier underwriters, serve...
MarshBerry Richmond, VA Full Time
Genworth
04/21/2026  
Mainframe Solution Architect – COBOL
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our...
Genworth Richmond, VA Full Time
Freeway Insurance Services America
04/20/2026  
Insurance Sales Agent - Customer Service
Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...
Freeway Insurance Services America Richmond, IN Full Time
Travelers
04/17/2026  
Customer Service Associate
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Customer Experience, Customer Service, Operations Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive...
Travelers Richmond, VA Full Time
Travelers
04/17/2026  
Customer Service Associate, Bilingual
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Customer Experience, Customer Service, Operations Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive...
Travelers Richmond, VA Full Time
Ryan Specialty
04/16/2026  
Policy Processing Representative
Position Summary The Policy Processing Representative is responsible for efficiently processing policy-related transactions, ensuring accuracy and compliance with company policies and regulatory requirements. The role reviews and verifies policy applications, endorsements, and cancellations, inputting data accurately into computer systems, and issuing policy documents to clients. They handle inquiries from policyholders, agents, and other stakeholders, providing timely and accurate information on policy-related matters. They assist with underwriting tasks, such as assessing risk factors and calculating premiums. What will your job entail? Job Responsibilities: • Accurately clear new business submissions in a timely manner with an attention to detail. • Populate underwriting applications with the information necessary to rate, document and issue accurate and compliant policies. • Bind and issue new and renewal commercial insurance policies. Process endorsements,...
Ryan Specialty Richmond, VA Full Time
Markel
04/16/2026  
Premium Audit Representative
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Premium Audit Representative contacts Markel Commercial policyholders across the country as well as our audit vendor. The Premium Audit Representative conducts telephone calls to policyholders and audit vendor to assist them in returning or completing their assigned audits, as well as notifying them of their deadline. Representatives will be responsible for assisting Premium Audit Specialists and our Customer Service Department to assure the audits are returned with information that meets company...
Markel Richmond, VA Full Time
Markel
04/03/2026  
Senior Underwriting Support Specialist
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to serve as an integral member of the underwriting team fulfilling basic underwriting responsibilities. This position will handle day-to- day client servicing including underwriting issues and managing workflow to ensure the client has a superior experience. This role allows production underwriters to focus on broker relationships and business development. Position is responsible for underwriting less complex renewal business and develops into handling less complex new...
Markel Richmond, VA Full Time
HUB International
03/16/2026  
East Coast Sales Leader
About Specialty Program Group: Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker).  SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies).  Position Overview Dynamic sales leadership opportunity for an experienced E&S professional to drive new business development and broker relationships across the Texas to Maine corridor. This role combines strategic market expansion with hands-on sales execution in the wholesale business space. The position is highly visible within SPG, HUB, and key verticals, requiring a self-motivated leader with strong knowledge of insurance, wholesale and retail distribution, and marketing. Key Responsibilities Business Development & Revenue Growth Develop and execute territory sales strategy to achieve premium and profitability targets across TX-ME region...
HUB International Richmond, VA Full Time
The Hanover Insurance Group
03/12/2026  
Risk Solutions Consultant (VA or MD)
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Risk Solutions team is currently seeking a Risk Solutions Consultant in our Virginia / Maryland territory. This is a full-time, exempt role. Position is eligible for a fully remote arrangement.    POSITION OVERVIEW: Conducts technical evaluations and loss analysis of prospective or existing policyholders.  Identifies and analyzes exposures and controls. May also deliver consultative or technical services to policyholders.  IN THIS ROLE, YOU WILL: Conduct field surveys on prospect and existing policyholders and writes reports for underwriting. Perform loss analysis. Develop and deliver meaningful service solutions. Create and follow up on essential...
The Hanover Insurance Group Richmond, VA
GEICO
03/05/2026  
Associate Counsel - Richmond, VA
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is looking to hire an Associate Counsel to defend lawsuits filed in Virginia courts and other first party insurance defense. The position is with GEICO Staff Counsel located in Richmond, VA. Job duties and responsibilities: Researching laws and preparing legal briefs, opinions, and memoranda Rendering opinions on liability, damages, and value as requested by the Claims Department Preparing and...
GEICO Richmond, VA Full Time
Genworth
02/24/2026  
Tax Compliance & Reporting Manager
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism....
Genworth Richmond, VA Full Time
Markel
01/29/2026  
Senior Legal Counsel, Ceded Reinsurance
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Senior Legal Counsel, Ceded Reinsurance partners closely with Markel’s Global Ceded Reinsurance and ILS teams to provide end-to-end legal support for complex outwards reinsurance and collateralized risk transfer transactions. The role has primary responsibility for structuring, drafting, negotiating, and closing reinsurance agreements, trust and collateral frameworks, commutations, and specialty product documentation, with particular focus on fronting arrangements, quota shares, ILWs, and ILS programs...
Markel Richmond, VA Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
01/25/2026  
Claims Assistant - TEMP
Argo Group International Holdings, Inc .  and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. (“BWS”), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions. Job Description Business Title(s):   Claims Assistant   Employment Type:   Full-Time   FLSA Status:   Non-Exempt   Location:   In-Office     Summary:    We are looking for a highly capable Claims Assistant to help us on a temporary assignment through 6 March 2026 and work from our Richmond, Virginia office. The position reports to a Claims Support Supervisor, based in Richmond. This role   is responsible for   providing robust clerical support...
BP&C, Shared Services Inc. (American National & Argo Group) Richmond, VA Full Time
HUB International
12/22/2025  
Insurance Advisor, Community Branch Network
Who We Are We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people.  Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.    What We’re Looking For Our Community Branch Network Division is growing and we’re seeking a client-focused Insurance Advisors ! We want someone who thrives in a fast-paced and ever-changing environment. Our Richmond location is our largest and busiest branch! Located in the largest auto mall in Western Canada, this busy branch services multiple different dealerships within the Richmond Auto Mall. Requirements Level 1 General Insurance License. 6+...
HUB International Richmond, VA Full Time
HUB International
12/22/2025  
Insurance Advisor, Community Branch Network
Who We Are We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people.  Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.    What We’re Looking For Our Community Branch Network Division is growing and we’re seeking a client-focused Insurance Advisors ! We want someone who thrives in a fast-paced and ever-changing environment. Our Richmond location is our largest and busiest branch! Located in the largest auto mall in Western Canada, this busy branch services multiple different dealerships within the Richmond Auto Mall. Requirements Level 1 General Insurance License....
HUB International Richmond, VA Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
11/09/2025  
Senior Underwriter, Primary Casualty
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Senior Underwriter, Primary Casualty, Argo Group At Argo Group, we invite you to elevate your career as a Senior Underwriter, Primary Casualty, joining a vibrant team with a bold vision for growth and innovation based out of any of our offices. Make Your Mark at Argo Group Are you ready to be a catalyst for change? Our underwriting teams are trailblazers, delivering cutting-edge insurance solutions in Inland Marine, Casualty, Construction, Environmental, and Specialty Lines. We’re not simply adapting to a changing world; we’re leading the transformation by reimagining how we serve our clients, redesigning our operating...
BP&C, Shared Services Inc. (American National & Argo Group) Richmond, VA Full Time

 

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