34 retail service operations team leader jobs found in Richmond

FirstChoice is growing! We are seeking a Services Team Supervisor to join our team. We have a people first, fast-paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve and realize their career goals. We offer competitive benefits, hybrid work schedules, new challenges, and learning experiences. Job Details Position Summary: FirstChoice is currently seeking a Services Team Supervisor for our Richmond, VA office. The Services Team Supervisor will be responsible for the day-to-day management of the team, setting priorities, improving operational efficiencies, and ensuring the timely completion of operational tasks and projects....

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Lead Analyst, Risk Intelligence s responsible for translating risk insight into practical decision support to help Markel’s decentralized leadership remain within established guardrails while anticipating emerging threats. This role is responsible for executing the technical work that connects emerging risk, market intelligence, and stress and scenario work with Markel’s business planning and global capital modeling. The goal is to make risk foresight routine, reliable, and decision-ready. Key...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! An associate security engineer at Markel has a wide range of responsibilities to secure the enterprise environment. The primary responsibility of this role is to assist in the operational support and maintenance of a variety of security tools and solutions. An associate security engineer is also responsible for the development and maintenance of robust documentation for security tools and solutions. This role will assist other members of the team as they act as a technical resource for policy development,...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate complexity and moderate exposure Construction claims in multiple jurisdictions. The position will have increased responsibility for decision making within their authority and work under general direction from their manager. Analyzes coverage and communicates coverage positions Conducts, coordinates, and directs investigation into loss facts and extent of damages Confirms coverage of claims by reviewing policies and documents submitted...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Join Markel at a time of transformation and become part of a high‑impact team shaping enterprise strategy and supporting critical decision‑making!  We’re looking for a Lead Strategy Associate/ Strategy Associate  to join our Richmond‑based Strategy team. In this role, you will report to the Director of Strategy and work closely with the Chief Strategy & Corporate Development Officer. You will partner directly with senior business leaders—including the Insurance CEO, division presidents, and functional...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This is a cross-functional position within the HR Services Delivery team; the primary focus of this position is to support the delivery of Talent Development and broader learning services across Markel by operationalizing programs and leveraging existing and emerging technologies across all HR systems- including Core HR System, Learning Management, and AI-enabled platforms. The HR Learning & Operations Specialist plays an important role in ensuring that learning setups are consistent, accessible, and...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary responsibilities of this role are 1) to lead, develop and support the capital team executing capital modelling and management activities for Markel Corporation in whole and its regulated insurance entities and 2) to drive improvements in talent, processes and tools that support capital allocation decisions across the company. This role is responsible for being one of the lead supports for capital analysis & communication for Markel management. Analysis and reporting performed by the team is...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to lead and implement the strategic development and execution of organizational goals and objectives across Markel’s Cyber & Tech E&O product lines. Exhibit extensive knowledge of the insurance industry and business operations across all product lines with proven success with new product and new business development. Provide leadership, direction and support to underwriting teams and/or direct reports. Is responsible for underwriting, profitability, growth and...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Workplace Experience Insights Analyst/ Senior Analyst plays a pivotal role in optimizing our workplace operations, financial processes, and employee experience. This role bridges data analytics, financial tracking, facilities management, and project execution to ensure our offices run efficiently, cost-effectively, and with employee experience at the forefront. You will be responsible for end-to-end workplace operations support: processing invoices, creating project trackers, researching and...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Markel is seeking a seasoned and strategic change leader to drive adoption, readiness, and sustained value realization across the Guidewire portfolio for the United States and Bermuda. This role leads end-to-end organizational change delivery for PolicyCenter, BillingCenter, ClaimCenter, and all related integrations, ensuring that business teams are prepared, engaged, and equipped to operate effectively in the future state. The Senior Change Manager will act as a trusted advisor to program executives,...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. Markel Group, a Fortune 500 company, is a growing family of 24 operating companies. It is supported by over 22,000 associates and generates more than $15 billion in annual revenue, with our insurance operations at the core. Our small holding company team “sits under” and supports these businesses, insuring they focus on serving their customers over the long term. Our mission is to be “the best home for our businesses,” while at the same time living the values that we call the Markel Style. We aspire to build one of the world’s great companies by creating win-win-win outcomes for our customers, associates, and shareholders. Our legal team sits at the intersection of strategy and execution – helping the organization stay nimble, compliant, and smart as it scales – and we’re looking to add a sharp and seasoned attorney to the team. If you value teamwork, enjoy...

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism....

Start Date: June 1, 2026 Why an Internship with the Hilb Group? An internship with the Hilb Group offers students the opportunity to explore multiple career paths within a growing insurance brokerage. As a rapidly expanding organization, we provide hands-on learning experiences and exposure to real-world projects that support both personal and professional development. Our Accounting Internship provides hands-on experience for students interested in building a career in accounting or finance. Interns will gain exposure to real-world accounting operations, work alongside experienced professionals, and develop practical skills in a supportive, fast-paced environment. You will also have the opportunity to attend an organized event at our Corporate office where you’ll connect with fellow interns, network with company leaders, and participate in a volunteer event. Key Responsibilities: Work with the Treasury Department, Direct Bill, and Agency Bill teams with...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Senior Legal Counsel, Ceded Reinsurance partners closely with Markel’s Global Ceded Reinsurance and ILS teams to provide end-to-end legal support for complex outwards reinsurance and collateralized risk transfer transactions. The role has primary responsibility for structuring, drafting, negotiating, and closing reinsurance agreements, trust and collateral frameworks, commutations, and specialty product documentation, with particular focus on fronting arrangements, quota shares, ILWs, and ILS programs...

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism....

Start Date: June 1, 2026 Why an Internship with the Hilb Group? An internship with the Hilb Group offers students the opportunity to explore multiple career paths within a growing insurance brokerage. As a rapidly expanding organization, we provide hands-on learning experiences and exposure to real-world projects that support both personal and professional development. Interns work closely with experienced team members, gain insight into our business operations, and contribute to meaningful finance initiatives. You will also have the opportunity to travel to our corporate office in Richmond, VA, where you’ll connect with fellow interns, network with company leaders, and participate in a volunteer event. This internship may lead to full-time employment opportunities upon graduation. We’re excited to help you grow with us! Key Responsibilities: Work closely with the Senior Financial Analyst and participate in internal meetings to gain hands-on, real-world...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Overview Markel, a Fortune 500 company, is seeking a proactive, creative, and detail-oriented Meeting & Event Specialist to support the planning and execution of high-quality meetings and events across the organization. This hands-on role manages logistics, budgeting, vendor coordination, onsite execution, and post-event reporting, while assisting with Markel’s promotional items program and internal online platform. The ideal candidate is highly organized, excels at multitasking, thrives under pressure...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Looking for a role that will have a meaningful impact in IT? We are looking for an individual to proactively manage incidents and problems across our IT environment. What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go...