1 customer success manager jobs found in Ridgeland

Fortress Affinity Management is Higginbotham's standalone affinity insurance platform — purpose-built to turn group relationships into scalable, recurring insurance programs. FAM provides the complete infrastructure needed to support these programs, including digital intake systems, member portals, and dedicated service teams, all aimed at reducing friction and improving results for both producers and their clients. Position Summary: The Director of Software Engineering leads day-to-day engineering execution for Fortress Affinity Management’s growing digital insurance platform. This player-coach owns delivery across software development, QA, and DevOps; establishes practical standards for architecture, code quality, security, and release reliability; and partners with business leaders to turn priorities into dependable outcomes. The role is designed for a technically credible leader who can guide a small, high-output team, review critical designs and pull requests, and...