4 technical program manager jobs found in Ridgeland, MS

Fortress Affinity Management is Higginbotham's standalone affinity insurance platform — purpose-built to turn group relationships into scalable, recurring insurance programs. FAM provides the complete infrastructure needed to support these programs, including digital intake systems, member portals, and dedicated service teams, all aimed at reducing friction and improving results for both producers and their clients. Position Summary: The Director of Software Engineering leads day-to-day engineering execution for Fortress Affinity Management’s growing digital insurance platform. This player-coach owns delivery across software development, QA, and DevOps; establishes practical standards for architecture, code quality, security, and release reliability; and partners with business leaders to turn priorities into dependable outcomes. The role is designed for a technically credible leader who can guide a small, high-output team, review critical designs and pull requests, and...

Fortress Affinity Management (FAM) is Higginbotham's standalone affinity insurance platform, purpose-built to turn group relationships into scalable, recurring insurance programs. FAM provides the complete infrastructure needed to support these programs, including digital intake systems, member portals, and dedicated service teams, all aimed at reducing friction and improving results for both producers and their clients. Because those member-facing systems run continuously for live client groups, the platform depends on reliable cloud infrastructure and disciplined release practices — which is where this role sits. Position Summary: The Sr. DevOps Engineer is the dedicated, full-time owner of uptime and infrastructure for the company's web services, Blazor applications, and supporting tools across Azure, AWS, and Cloudflare. Day to day, this role owns CI/CD pipelines, environment provisioning, the team's shared development environment, and incident response for live client...

Position Summary: The Commercial Lines Support Representative provides direct administrative and operational support to the affinity program team, reporting to the Program Director. This is a detail-oriented, execution-focused role responsible for keeping program documents organized, agency systems updated, schedules running, and routine workflows moving. The Commercial Lines Support Representative works closely with the Program Director, Account Managers, Client Service Associates, and producers to ensure the team has what it needs to serve program members well. Essential Tasks: Prepares, formats, and proofreads documents, reports, correspondence, presentations, and member-facing materials (including welcome packets and renewal notices) on behalf of the program team Handles incoming communications — routing inquiries, taking messages, and drafting responses Enters and maintains accurate records in the agency management system (Applied Epic or similar); maintains...

Position Summary:  Provides prompt, accurate and courteous service to our clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing our commercial accounts. Essential Tasks: Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.) to help clients and reach agency’s business goals Investigates, initiates and prepares necessary proposals and applications, submits them to appropriate insureds and carriers, obtains clients’ signatures on all applications,...