1 business analyst jobs found in Salem, OR

Compensation Grade:‏‏‎ ‎27 Job Description When it comes to customer experience, SAIF leaves no room for guesswork. Our customers are the reason behind everything we do, whether it’s helping a small business meet their safety goals, providing millions of dollars in dividends over the past decade, or ensuring injured workers get the treatment and benefits they need as quickly as possible. Providing a high-quality customer experience is so important to us; it’s reflected in our mission and the countless hours and resources we’ve invested in getting to know our customers. The most recent investment is a new role: customer experience (CX) program analyst. In this position you will help support SAIF’s Voice of Customer (VoC) program. This will involve gathering customer feedback from multiple sources, analyzing the feedback, and synthesizing it into business insights, dashboards, and recommendations that make a real difference for workers, policyholders, providers, and partners...