49 technical support associate jobs found in San Antonio

Company: Marsh McLennan Agency Description: JOB TITLE: Benefits Associate Account Executive JOB TYPE: FLSA Exempt Summary:  The Associate Account Executive position serves as a key member of the client services team, bridging the gap between senior account management roles and senior account executives. This role is designed for individuals who have foundational experience in employee benefits insurance and are looking to advance their careers. The successful candidate will support account management activities, assist in client communications, and contribute to the overall success of the team. ESSENTIAL DUTIES & RESPONSIBILITIES: Client Support: Assist Account Executives in managing client relationships and ensuring high levels of client satisfaction. Respond to client inquiries regarding benefit plans, claims, and billing, providing timely and accurate information. Maintain organized client documentation and ensure all client interactions are logged...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a credentialed actuary to join our Property Loss Reserving and Reserving Development team .  This Actuary will leverage advanced knowledge of Loss Reserving techniques and Claims Analytics insights to explain drivers of loss trends. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX.  Relocation assistance is available for this position. What you'll do: Applies advanced actuarial knowledge to...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Life Actuary Senior , you will lead advanced actuarial analyses and provide strategic insight into our reinsurance programs across Life and Annuity product portfolios.  This role combines deep technical expertise with strategic influence, supporting the optimization of reinsurance structures that manage risk, enhance capital efficiency, and drive long-term profitability. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Life Actuary to join the Life Company’s Asset Liability Management Team.  This role coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.  Relocation...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Software Engineer Lead, you will serve as a QED Domain Lead supporting the Distribution & Service (D&S) organization. This is a strategic technical leadership role where you'll drive quality engineering transformation and DevSecOps process improvements across the software delivery lifecycle. You'll partner directly with business collaborators to deliver measurable outcomes in automation, cycle time reduction, cost savings, and defect containment while optimizing CI/CD pipelines, implementing...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Mid Level Business Intelligence Analyst - Member Value, you will join our Member Value and will be instrumental in transforming member service experiences through in-depth, end-to-end analytics. You will uncover critical insights to drive higher member satisfaction and value, refine service strategies, and optimize performance. You will collaborate with business leaders, apply advanced analytical techniques, and translate complex data into clear, actionable recommendations that drive significant...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager – Mid Level , the candidate selected for this position will support the omni channel cross lines Policy Modernization team by evaluating cross channel content strategy and execution options that are in line with our D&S Policy Mod omni channel strategy. This individual will also support the business readiness activities and execution of some of our top cross lines solutions such as a new Save Quote Hub, our P&C Disclosure database, and a variety of other cross...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Data Scientist I who can work on translating channel (Digital & Contact center) business problems into applied machine learning & AI solutions that improve member experience across web, mobile, IVR, MSR, chat and messaging channels. Translates business problems into applied statistical, machine learning, simulation, and optimization solutions to inform actionable business insights and drive business value through automation, revenue generation, and expense and risk reduction. In...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Software Engineer Lead you will be able to innovate within our Investment Experience Technology group. Working in a dynamic, startup-minded team, leveraging modern technologies (Go, Java, APIs, OpenShift) to build next-generation investment solutions, your role will be pivotal in creating seamless digital experiences for members and advisors. You will be leading development for a new LOB Member Experience, mentoring engineers, and driving technical direction for our new investment services line....

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Mid-Level Decision Science Analyst, you will join the Claims Actuary & Analytics community supporting Service, Quality, and Operational Performance initiatives across the Claims organization. In this role, you will partner closely with Claims business leaders to deliver actionable insights that drive operational excellence, efficiency, and improved member experience outcomes. This position focuses on translating complex data into clear, decision‑ready insights across a range of domains including...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a self-motivated, inspirational project management leader to lead our team of dynamic project delivery managers ​in the delivery of a ~$150M - $200M capital ​plan. This leader would be responsible for the strategic design, operational leadership, and coordination of engineering, design, and construction functions and initiatives for the Association​. ​ They would be responsible   ​for a   multi-disciplined team of highly skilled engineering, architectural, and construction professionals,...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Executive oversees and leads the development of a product segmentation strategy for Alliance Services. This includes managing the P&L for multiple, complex, Alliance and internal relationships and high-value products, ensuring business plan expectations are achieved with additional focus on expense management and end-to-end customer experience. Directly responsible for leading significant growth in one of USAA’s most important portfolios that drives free member value. Works collaboratively with Enterprise...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Protective Security Officer II , you will provides armed response to emergency incidents involving workplace violence, active shooters, duress situations, medical emergencies, access control violations, and other safety and security situations in protection of the workforce. Performs as a team member in enforcing established procedures under supervision. Performs routine duties and identifies and reports problems in accordance with standard operating procedures. Supports Senior PSOs and Security...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity  As a dedicated Director, MarTech Content & Workflow Design you will leads the Association-wide transformation of content management and workflow capabilities, driving a bold vision and strategy that aligns with long-term business goals and emerging market trends. Owns and innovates the implementation of platforms such as Adobe Experience Manager (AEM), Aprimo, Workfront, and Digital Asset Management (DAM), ensuring seamless connectivity within the broader MarTech ecosystem to enable efficient, scalable, and...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director of Marketing Technology Inbound/Outbound & CRM, you will leads the Association-wide transformation of inbound and outbound marketing and sales engagement capabilities, driving a bold vision and strategy that aligns with long-term business goals and evolving customer expectations. Owns and innovates the implementation of platforms such as CRM systems, Adobe Campaign, Salesforce Marketing Cloud, and outbound channel tools for email, SMS, and call outreach - ensuring seamless integration...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Decision Science Analyst Senior to provide decision support for our marketing business areas across the association. In this role, you will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives related to Marketing Measurement and Incrementality Testing. The essence of work performed by the Decision Science Analyst involves gathering,...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead, you will define and scale our Personalization and Next Best Action (NBA) strategy, program, and experiences. This role will own the vision, roadmap, and adoption of a unified decisioning system that powers personalized member experiences across all interactions. You will operate at the intersection of product, data and technology— translating business and member goals into scalable personalized capabilities and leading internal adoption. We offer a flexible...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Oracle Cloud Apps Engineer you will collaborate closely with the Finance-IT and Accounting teams within USAA’s Chief Financial Office (CFO). They will play a key role in Financial Close and Consolidation projects, using Oracle Cloud technologies to enhance financial processes and system efficiencies. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Bank AI/ML team is looking for candidates with backgrounds in model development for credit risk, marketing, or everyday banking. As a Data Scientist, you will translate business problems into applied statistical, machine learning, simulation, and optimization solutions to inform actionable business insights and drive business value through automation, revenue generation, and expense and risk reduction. In collaboration with engineering partners, delivers solutions at scale, and enables customer-facing...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity In this role you will lead and develop a team of Private Member Group Account Managers dedicated to providing comprehensive insurance solutions for our high-net-worth and/or high-profile members. This role focuses on ensuring exceptional service delivery, fostering strong client relationships, and driving operational excellence within a specialized client segment. While not a primary sales role, there will be an expectation to identify opportunities for service expansion and contribute to client retention and...