04/20/2026
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Decision Science Analyst Lead plays a critical role within Claims Analytics , serving as the analytics lead for the Operational Performance portfolio . This portfolio is a key enabler of Claims Member Contact Scorecard performance across Service and Quality , directly influencing outcomes that are closely monitored at both the Claims and Association levels . In this role, the Analyst Lead translates complex data into actionable, decision‑ready insights that drive measurable improvements in claims...
USAA
San Antonio, TX
Full Time
