30 manager claims operations jobs found in San Antonio, TX

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in San Antonio, TX! The Employee Benefits Account Manager is responsible for retaining and servicing an assigned book of business through effective account management and strong client relationships. This role manages day-to-day service needs, assists with renewals, and provides guidance on benefit programs and compliance requirements. The Account Manager collaborates with teammates, vendors, and carriers to deliver exceptional service, support new business opportunities, and ensure client satisfaction. How You Will Contribute: Responsible for the day-to-day account management of an assigned book of business, including but not limited to responding to coverage questions; researching and resolving claims issues, enrollment and ID cards...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Finance plans, directs and administers Financial operations and activities, typically with association impact. Organizes and integrates the resources and systems necessary for effective and efficient operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Colorado Springs, CO, Tampa, FL, and Chesapeake, VA. Relocation...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join USAA as a Mid-Level Software Engineer and contribute to the critical Experience Intelligence initiative, focused on enhancing member experience insights. In this role, you will apply your solid foundation in software development, troubleshooting, and observability to build and maintain essential platforms. You'll work within dynamic, distributed systems, utilizing telemetry and observability to uncover valuable business and operational data. This is a great opportunity to grow your skills in root cause analysis...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We seek a dynamic Credit Risk Analytics Manager Lead with proven experience in executing CECL models within the consumer lending portfolio space. The ideal candidate will possess strong skills in model development, implementation, or execution for consumer lending portfolios, coupled with an advanced understanding of credit risk performance drivers, statistical modeling, and analytical tools. Join our team and make a difference today! We offer a flexible work environment that requires an individual to be in the...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This role is part of the First Line of Defense (FLOD) governance team, supporting the RIAP program which spans operational, strategic, and reputational risks. Ideal candidates will have a strong understanding of RCSA principles and a broad grasp of risk management, without needing to be a credit risk expert. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ,...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster- UM , you will be responsible to adjust attorney-involved, moderately complex UM/UIM claims or moderately complex to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedication Senior Decision Science Analyst to join the Claims Analytics team, as a part of P&C Actuary & Analytics. This individual will work directly with Claim’s business partners to provide analytical insights involving Special Investigations (SIU), Subrogation, L&D, and Payments. There will be additional partnering with other teams within Claims Analytics, as well as Data Science teams as appropriate. We offer a flexible work environment that requires an individual to be in the...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Workforce Management Analyst I , you will play a key role in monitoring and optimizing intraday performance across our contact centers. You will be responsible for real-time workforce management activities such as monitoring queues, managing adherence, responding to staffing variances, and executing intraday staffing strategies. You will provide timely guidance to contact center leaders and employees to ensure service levels are met and scheduling processes are followed. You will actively track performance...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Workforce Management Analyst Senior , you will serve as both a strategic partner and hands‑on expert in real-time operations. You will monitor network-wide intraday performance, proactively identify risks, and execute mitigation strategies that stabilize service levels across multiple centers. In addition to performing real-time activities, you will act as an informal leader—supporting the design, implementation, and continuous improvement of command center processes. You will coach analysts and connect...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are currently seeking a talented Member Experience Owner Lead to join the Life Company Distribution and Service Experience team who is accountable for the end-to-end management of omnichannel member experiences across Life Insurance, Medicare and Annuity sales and service. This role will be accountable for the active management and growth of the Life Insurance direct distribution experiences, partnering with Product Management, Call Center and Digital to deliver a world-class experience for members seeking...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Senior Decision Science Analyst provides advanced decision science support by leading complex analytics projects, mentoring junior analysts, and driving thought leadership that elevates analytic maturity across the team. Experience in the property claims domain and/or workforce analytics is highly preferred. The ideal candidate brings a strong technical foundation in statistical methods and predictive modeling, particularly regression and other machine learning techniques, to uncover relationships within...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Mid-Level Decision Science Analyst you will provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes,...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Employer:  United Services Automobile Association   Tasks: Identify and manage existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Follow written risk and compliance policies and procedures for business activities. Design, develop, code, and test significant technical solutions collaborating with senior and lead engineers. Lead code/design reviews to ensure smooth...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Opportunity We seek a visionary Executive Director to spearhead our member-centric evolution. You will build and lead Comprehensive Insight Capability, transforming member data into profound intelligence to revolutionize our omni-channel Member Experience. This includes strong emphasis on Next Best Action (NBA) analytics for proactive engagement and personalization analytics for tailored experiences. Your leadership will identify drivers of member delight and friction, translating sentiment into strategic...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are currently seeking a Digital / Technical Product Manager Lead to join the ISCO Digital and Design Team.   This is a critical Digital product-management role within the USAA Investments business. This Lead will have accountability for owning and developing the Investments Servicing value-stream work, while working in partnership with a cross-functional-journey team. This Digital product manager will set the vision for the cross-functional tea, serve as voice of the customer, and oversee the work prioritization...

This position is for our subsidiary: Allcat Claims Service, LLC To know more, visit us at http://www.allcatclaims.com Facilities Associate Allcat Claims Service Allcat Claims Service is a dynamic organization that places a strong emphasis on learning, personal development, and continuous improvement. We support and challenge our team members to reach their full potential while maintaining a commitment to quality, innovation, and ethical claims handling. Our “Raising the Bar” philosophy has enabled us to build lasting relationships with clients and adjusters, supported by a team whose expertise and work ethic are unmatched in the claims industry. Position Overview The Facilities Associate is a hands-on, detail-oriented professional with strong communication skills and a proactive mindset. This role supports the VP of Facilities in ensuring the efficient, safe, and seamless operation of company facilities. The ideal candidate will possess working knowledge across...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are currently building a team and seeking highly motivated experienced Associate General Counsels to provide dedicated legal advice on P&C insurance contracts, claims, and/or coverage. In this role, you will provide expert legal counsel to business unit leadership in your assigned region, navigate complex legal landscapes and provide effective, practical advice, collaborate with internal teams and stakeholders to achieve USAA's strategic objectives, and utilize your in-depth knowledge to independently...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Executive oversees and leads the development of a product segmentation strategy for Alliance Services. This includes managing the P&L for multiple, complex, Alliance and internal relationships and high-value products, ensuring business plan expectations are achieved with additional focus on expense management and end-to-end customer experience. Directly responsible for leading significant growth in one of USAA’s most important portfolios that drives free member value. Works collaboratively with Enterprise...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor Lead for Benefit Program Performance , you will be responsible for the assessment of benefit plans, programs, and services to ensures program performance is aligned with the total rewards philosophy and HR strategy. Provide data-based strategic insights and design solutions covering a wide range of benefit programs including health & welfare, retirement, work-life, total health management, voluntary benefits and time off programs. Leads efforts to monitor enterprise risk...