22 medical case manager i jobs found in San Antonio

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Senior , you will facilitate the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers’ (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital/Technical Product Manager Lead , the candidate selected for this opportunity will shepherd highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Ideal candidate will have a strong background in driving and quantifying Digital and Technical product investments through strategic alignment, solutioning,...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Responsible for developing and supporting the execution and innovative strategies for member deepening/product growth, engagement, and retention based on data driven insights. Responsible for the development of leading-edge research/insights capabilities that create marketing plans to deepen member relationships with USAA. This executive will influence digital product management (in tandem with LOB digital leads) which includes all experience and interaction platforms (mobile, .com, enterprise workflow, enterprise...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the AVP of Product Management for HELOC, you will lead the strategy, development, and rollout of USAA’s new Home Equity Line of Credit product. You will own the full product lifecycle—from building the business case and designing credit policies to coordinating cross‑functional execution and driving portfolio performance. This role is responsible for ensuring the HELOC product delivers a best‑in‑class Member experience while meeting profitability, risk, and growth objectives. We offer a flexible work...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Shape the Future of Talent at USAA! USAA is seeking a Senior Program Manager to serve as the Association-wide planning lead for our Talent Delivery & Governance (TD&G) team. This pivotal role is responsible for building, integrating, and managing the annual and multi-year program roadmap across all TD&G portfolios. You will orchestrate the entire system of work, ensuring seamless coordination across learning and talent programs, leaders, and delivery teams, rather than managing a single program....

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join USAA as a Mid-Level Software Engineer and contribute to the critical Experience Intelligence initiative, focused on enhancing member experience insights. In this role, you will apply your solid foundation in software development, troubleshooting, and observability to build and maintain essential platforms. You'll work within dynamic, distributed systems, utilizing telemetry and observability to uncover valuable business and operational data. This is a great opportunity to grow your skills in root cause analysis...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join USAA as an Intermediate level Software Engineer and contribute to the critical Experience Intelligence initiative, focused on enhancing member experience insights. In this role, you will apply your solid foundation in software development, troubleshooting, and observability to build and maintain essential platforms. You'll work within dynamic, distributed systems, utilizing telemetry and observability to uncover valuable business and operational data. This is a great opportunity to grow your skills in root cause...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Program Manager Senior, you will be responsible for leading and owning digital governance, processes, controls, and training initiatives to ensure full compliance with company policies and applicable laws, rules, and regulations. You will be expected to: Analyze the current digital content governance program to identify areas for improvement, efficiency gains, and automation opportunities. Develop and execute a strategic vision for enhancing digital content governance, process, controls, and...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Decision Science Analyst Senior - Member Value, you will contribute to transforming member service experiences by supporting end-to-end analytics. You'll help uncover valuable insights that improve member satisfaction and support our service strategies. You'll work closely with experienced team members, learn to apply analytical tools, and assist in translating data into understandable recommendations. This is a great opportunity to grow your skills in analytics and help shape how we understand and...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Business Process Owner Senior – Advanced Capabilities – Claims Optimization. We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position must be based in our San Antonio, TX; Plano, TX or Phoenix, AZ offices. Relocation assistance is not available for this position. What you'll do: As business process owner, plans, directs, and coordinates activities for complex processes, including problem definition, evaluation...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is not available for this position. The Senior Graph Data Scientist – Identity Analytics is responsible for development and implementation of quantitative solutions that improve USAA’s ability to detect and prevent identity theft, account takeover, and first party/synthetic...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Advice, you will be accountable for shaping and delivering USAA’s association Advice operating model, creating a seamless, personalized experience that drives member trust and financial resilience. Leads the development of Association-wide Advice standards, governance, and integrated digital product strategies, ensuring alignment across Lines of Business through a hub-and-spoke model. Partners with cross-functional teams to design and distribute personalized Advice content across channels,...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This executive role leads the end‑to‑end strategy for driving credit card balance growth, optimizing pricing decisions, and delivering accurate, insight‑driven forecasting that informs enterprise financial plans. The position is responsible for shaping and executing growth strategies across the customer lifecycle; owning APR, fee, and promotional pricing frameworks; and developing forecasting models that incorporate portfolio trends, macroeconomic conditions, and competitive dynamics. Success in this role requires...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Life Actuary Senior , you will lead advanced actuarial analyses and provide strategic insight into our reinsurance programs across Life and Annuity product portfolios.  This role combines deep technical expertise with strategic influence, supporting the optimization of reinsurance structures that manage risk, enhance capital efficiency, and drive long-term profitability. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Process Owner I, you will plan, direct, and coordinate activities for moderately complex processes, including problem definition, requirements evaluation, design, testing, and implementation. You will apply deep understanding of process operating objectives, business rules, performance requirements, risks, and controls to minimize failures, eliminate redundancies, and ensure efficient, effective process execution aligned to the overall experience strategy and vision. In this role, you...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Lead Decision Science Analyst – P&C Marketing Measurement & Optimization, you will provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering,...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Mid-Level Decision Science Analyst – P&C Paid Social/Programmatic/Direct Mail, you will provide decision support for business areas across the association. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering,...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an Executive Director, Application Development – Investment Services to lead teams responsible for the end‑to‑end buildout of the Investment experience ecosystem for both members and service representatives. This leader will deliver secure, scalable, member‑centric technology within a product‑aligned Agile model, partnering closely with business stakeholders to accelerate value.  Leveraging deep domain expertise, the role develops capabilities that expand access, enhance the member experience, and...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our USAA Summit Program and play a vital role in driving the execution and delivery of strategic initiatives that directly contribute to our organization’s most critical business goals. As a Rotational Fellow, you will collaborate with key stakeholders and project teams across various departments, gaining invaluable experience and contributing to high-impact business outcomes. This program is specifically designed to provide military affiliates a structured pathway to career opportunities by providing industry...