72 operations jobs found in San Antonio, TX

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Manager, Claims Operations you will lead a team of property desk adjusters that handle moderate to complex property claims. This role leads and is accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Implements process improvements, provides feedback on...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Decision Science Analyst Senior to provide decision support for our marketing business areas across the association. In this role, you will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives related to Marketing Measurement and Incrementality Testing. The essence of work performed by the Decision Science Analyst involves gathering,...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join USAA as a Mid-Level Software Engineer and contribute to the critical Experience Intelligence initiative, focused on enhancing member experience insights. In this role, you will apply your solid foundation in software development, troubleshooting, and observability to build and maintain essential platforms. You'll work within dynamic, distributed systems, utilizing telemetry and observability to uncover valuable business and operational data. This is a great opportunity to grow your skills in root cause analysis...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Texas Security General  is seeking a  Renewal Underwriter  to join our growing team in  San Antonio, TX! Under the direct supervision of the Operations Manager, the Renewal Underwriters main responsibility is to provide quality customer service assistance to retail agents, Marketing Reps and Underwriters as needed, as well as necessary in a timely, efficient, friendly and accurate manner to include a timely remarketing and turn-around time on all renewals for all Producers. How You Will Contribute Review, remarket, re-quote, process and provide a competitive quote that will sell on all renewals with a minimum of 40 days out. Maintain retention rate of 75% on an annual basis as mandated by the annual budget. Follow up on all renewal quotes issued based on the timeline created and utilizing the SUSPENSE system in AIM to...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Texas Security General  is seeking a  Renewal Underwriter  to join our growing team in  San Antonio, TX! Under the direct supervision of the Operations Manager, the Renewal Underwriters main responsibility is to provide quality customer service assistance to retail agents, Marketing Reps and Underwriters as needed, as well as necessary in a timely, efficient, friendly and accurate manner to include a timely remarketing and turn-around time on all renewals for all Producers. How You Will Contribute Review, remarket, re-quote, process and provide a competitive quote that will sell on all renewals with a minimum of 40 days out. Maintain retention rate of 75% on an annual basis as mandated by the annual budget. Follow up on all renewal quotes issued based on the timeline created and utilizing the SUSPENSE system in AIM to...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Injury Adjuster- FPI , you will be responsible to adjust non-attorney involved soft tissue bodily injury or auto PIP/MP medical claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Oracle Cloud Apps Engineer you will collaborate closely with the Finance-IT and Accounting teams within USAA’s Chief Financial Office (CFO). They will play a key role in Financial Close and Consolidation projects, using Oracle Cloud technologies to enhance financial processes and system efficiencies. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor Lead for Benefit Program Performance , you will be responsible for the assessment of benefit plans, programs, and services to ensures program performance is aligned with the total rewards philosophy and HR strategy. Provide data-based strategic insights and design solutions covering a wide range of benefit programs including health & welfare, retirement, work-life, total health management, voluntary benefits and time off programs. Leads efforts to monitor enterprise risk...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a ded i cated   M i d Level Dec i s i on Sc i ence Analyst - Member Value , you w i ll jo i n our Member Value and w i ll be  i nstrumental  i n transform i ng member serv i ce exper i ences through  i n-depth, end-to-end analyt i cs. You w i ll uncover cr i t i cal  i ns i ghts to dr i ve h i gher member sat i sfact i on and value, ref i ne serv i ce strateg i es, and opt i m i ze performance. You w i ll collaborate w i th bus i ness leaders, apply...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This Mid-Level Decision Science role is integral to optimizing underwriting strategies within the personal lines Property & Casualty business. The role will be responsible for the end-to-end process of acquiring, synthesizing, and analyzing complex data sets. Insights will directly inform critical business decisions related to risk precision, risk sharing, risk mitigation, and risk acceptability, ultimately driving profitable growth and enhanced member protection. This role is remote eligible in the...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate. This role is remote eligible in the continental U.S.   However, individuals residing within a 60-mile...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Are you passionate about building best-in-class digital customer experiences? If so, you might be a great fit ready to join the Bank Digital and Marketing Team, where innovation and member-centricity are at the heart of everything we do. Our dynamic team of Product Owners is on a mission to craft unparalleled digital member experiences. As an Agile Product Owner (APO) Senior, you'll work closely with our technology, design, content, data analytics and business partners to create and enhance mobile and online...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Manager, Life Solutions to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We’re seeking a motivated and ambitious Executive Assistant to join the P&C Marketing Team. In this role, you’ll support P&C Marketing executive leaders while playing a key part in shaping team culture, supporting P&C marketing initiatives, and helping bring important team culture and events to life.  The ideal candidate brings exceptional organizational, time‑management, and communication skills, sound judgment and discretion, proactive problem‑solving abilities, and technical proficiency. We’re looking...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will be responsible for understanding the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid eight week training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedication Senior Decision Science Analyst to join the Claims Analytics team, as a part of P&C Actuary & Analytics. This individual will work directly with Claim’s business partners to provide analytical insights involving Special Investigations (SIU), Subrogation, L&D, and Payments. There will be additional partnering with other teams within Claims Analytics, as well as Data Science teams as appropriate. We offer a flexible work environment that requires an individual to be in the...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our team as a Business Strategy Analyst to shape member experiences for the Member Value Contact Center. You'll use analytics to provide strategic insights on industry trends, market developments, and USAA's direction, focusing on contact center operations and member experience. Your analysis will empower stakeholders to manage and influence business strategy, optimizing contact center efficiency and effectiveness. This role is remote eligible in the continental U.S. with occasional business travel....

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics . Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights....