07/24/2026
The Role Build strategic relationships with clients and carrier partners. Serve as the primary contact for clients and support Business Consultant or Sr. Business Consultant on client accounts. Manage client project plans and lead client calls. Assist with client meeting deliverables and actively participate in the meetings. Manage the annual client calendar including renewal and marketing processes for clients. Attend and conduct all client meetings, including renewal and open enrollment. Manage escalated and complex client issues with minimal guidance. Manage product and carrier implementations. Coordinate the management of client technology solutions alongside the Total Rewards Technology team and have basic knowledge of systems. Develop and deliver communication strategies for clients. Responsible for staying abreast of latest compliance and benefit trends. Conduct final review to ensure accuracy of compliance deliverables (5500s, SPD...
WTW
San Francisco, CA
Full Time
