1 facilities jobs found in Schaumburg

Job Responsibilities and Requirements Position open to any Regional Sales Office. The Director, Field Operations leads the service support team within National and Middle Market, developing and monitoring performance metrics, fostering employee development, and ensuring seamless service for complex clients. Collaborates with National and Middle Market teams to achieve growth, persistency, and profitability goals. Operational: Assess areas of improvement such as training needs, team assignments, process enhancements, workflows, and performance management risks. Partner with National Accounts leaders to continuously evaluate staffing and training needs and opportunities to improve overall operating efficiency.  Lead and participate in strategic initiatives and projects Manage Field operations Supervisor Provide training and on boarding support as needed Assist in the development of and adherence to Field Operations Standard Operating Procedures. Will ensure best...