2 customer service associate jobs found in Schaumburg, IL

Description Summary: The primary objective of the Customer Service Representative is to provide exceptional customer service by supplying accurate information, resolving issues and completing requests related to commenced contracts.   In doing so, the Customer Service Representative will be a key player in encouraging repeat business with existing customers, vendors and sources.   The incumbent is the first point of contact and will act as a liaison between the customer, vendor or source and all internal departments. Duties & Responsibilities: In a timely and professional manner, respond to a wide variety of issues/requests from customers, vendors and sources.  This incumbent will focus on phone requests, effectively communicating with callers, taking ownership of problems, analyzing and researching as appropriate and delivering solutions.       Explain to customers their contractual...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Great American's Bond Division has been underwriting surety and fidelity bonds for over 95 years. Great American is known for expert underwriting, solid financial strength, market leadership and creative solutions to all bonding needs. With a highly diverse product line, Great...