2 customer service call center representative jobs found in Schaumburg, IL

We’re thrilled that you are interested in joining us here at the Amynta Group! Support the processing of contracts through entry, editing and applying payment. Provide excellent customer service to our customers in a call center environment. Essential Duties and Responsibilities:     Review monthly dealer billing statements Audit and prepare contract batches for processing Process between 1500-2000 contracts per month, including entry, editing, cancelling and applying payment. Provide customer service to agents, dealers, lienholders and contract holders Process contracts determined by claim personnel as ‘not found’ in SCS system (‘Not Founds’) Execute contract cancellations, mail cancellation refund checks and cancellation extract process Assist with the distribution of month end reports  Assist in the  billing of outstanding balances  60-90 days past due Receive, distribute and handle daily mail Create, print, email or mail rejection letters Process financed...

We’re thrilled that you are interested in joining us here at the Amynta Group! Position Description: Collaborate with automotive dealerships and repair facilities to authorize mechanical repairs through the Company’s vehicle service contract and limited warranty products. Provide customer service on calls received from dealers, agents, and contract holders relating claim administration. Essential Duties and Responsibilities:     Handle a high volume of claim traffic from repair facilities for claim authorization Verify Service Contract coverage and validate repair being performed Verify part and labor charges as requested by the repair facility Negotiate fair claim prices with repair facilities Liaison with supplies and independent inspectors to determine damages and best price for repairs Enter concise notes into SCS system Review, compare and attach repair orders, sublet bills, rental, towing, roadside assistance, and inspection reports, reconciling to the...