2 senior manager jobs found in Schaumburg, IL

Description Summary: The primary objective of the Customer Service Representative is to provide exceptional customer service by supplying accurate information, resolving issues and completing requests related to commenced contracts.   In doing so, the Customer Service Representative will be a key player in encouraging repeat business with existing customers, vendors and sources.   The incumbent is the first point of contact and will act as a liaison between the customer, vendor or source and all internal departments. Duties & Responsibilities: In a timely and professional manner, respond to a wide variety of issues/requests from customers, vendors and sources.  This incumbent will focus on phone requests, effectively communicating with callers, taking ownership of problems, analyzing and researching as appropriate and delivering solutions.       Explain to customers their contractual...

Job Responsibilities and Requirements Launch your career with momentum.  The STAR (Service Training and Readiness) Program at Reliance Matrix is your fast track into a dynamic, high‑impact career in Client Management . This one‑year immersive program is built for individuals who are hungry to learn, eager to grow, and ready to jump into a role where relationships, strategy, and results matter. As a STAR Associate, you’ll gain hands‑on experience, build your industry expertise, and sharpen your service skills — all while collaborating with leaders who are invested in your success. You won’t just observe the business… you’ll contribute to it. Successful completion of the program propels you directly into a Client Management position , where your earning potential and career growth are truly unlimited. Program Overview From day one, you’ll be part of a high‑performing team that will challenge you, support you, and help you grow. Throughout the program, you will:...