3 senior program manager jobs found in Schaumburg, IL

Job Responsibilities and Requirements The Sr. Middle Market Client Manager serves as the primary strategic advisor for assigned middle market clients, delivering expert guidance on benefit plans, contracts, and service issues. This role builds strong client relationships, drives client growth, and ensures operational excellence through proactive engagement, strategic problem-solving, and cross-functional collaboration on Disability, Life, FML, State Leaves, Company Leaves (Paid and Unpaid) and ADA cases. This senior role ensures operational excellence through proactive engagement, advanced problem-solving, and cross-functional leadership.   Client Relationship Management Serve as the main contact for assigned clients, delivering consultative advice on contracts, plan structure, renewals, and escalated issues. Build and maintain strong, proactive relationships through regular face-to-face meetings and strategic communications. Navigate complex client challenges,...

Job Responsibilities and Requirements The National Client Executive is accountable for all aspects of the customer experience with assigned national clients as well as managing and owning the overall client relationship.  As the lead of a team of professionals, they will deliver on our promises, fully leverage the power of our service capabilities to exceed expectations and problem solve for custom client needs.   They will review the financial metrics, retention and growth of the assigned block.  The National Client Executive will serve as a subject matter expert to our clients regarding Disability, Life, FML, State Leaves, and Company Leaves (Paid and Unpaid) as well as ADA. Typical group size is 2000+ lives.    Retention/Cross selling Drives the client renewal strategy for premier client base, with input from sales and/or practice leaders. Provides comprehensive service and directly assists in profitably growing the company’s top consulting base. Leads...

Description Summary: The Supervisor Invoice Processing performs a variety of duties relative to the timely and accurate entry and reconciliation of Original Equipment Manufacturers (OEM’s) invoices received from our Customers.   Act as a liaison between OEM’s, business representatives to quickly resolve errors, inquiries and status requests.   Possess a defect prevention and continuous process improvement mindset with the ability to provide both system and process improvements for increased efficiencies.   Monitors their respective team to teach and develop their team in the above noted areas to include training, day to day performance issue and perform performance reviews. Must be proficient in the use of the integrated online systems including entry, matching, inquire screens, and additional functions provided by system upgrades. Duties & Responsibilities: Supervise all necessary actions daily to...