01/26/2026
Acuity is seeking a Technical Support Analyst to install PC hardware and software, mobile device systems, and any related peripherals. The representative will load and verify operation of software such as operating system, word processors, spreadsheets and other applicable software, troubleshoot and resolve hardware, software, and user problems, and provide training and technical assistance to our end users.
Internal deadline to apply: February 6th, 2026
ESSENTIAL FUNCTIONS:
Installation of hardware and software at client work stations. Provide assistance to keep the systems running efficiently for the client.
Support and maintain mobile device operating systems, hardware and software.
Analyze, solve, and correct user problems of a moderately complex to complex nature in a multi-vendor environment. Utilize various technical tools for problem isolation and detection. Simulates or recreates user problems to resolve operating difficulties.
Resolves production...
Acuity Insurance
Sheboygan, WI, USA
Full Time
