5 processing assistant jobs found in Sheboygan

Acuity is seeking a Customer Service Representative - Claims to handle loss information received by telephone and electronic submissions from insureds, agents, and claimants. In this role, the CSR enters claim information into the system, assigns claims, offers rental cars when applicable, and issues pages to handlers. The position also involves processing miscellaneous paperwork, including bills, checks, and medical records, as well as handling glass, towing, and minor Workers’ Compensation claims.   ESSENTIAL FUNCTIONS: Inputs Automobile, Property, General Liability, and Workers’ Compensation losses received via mail, email, fax, webpage, or phone into the Claim System. (44%) Indexes various claims documents. (34%) Inputs and pays towing, roadside assistance, and auto glass claims. (9%) Processes the Workers’ Compensation EXP9 queue. Claims with minimal anticipated activity are set-up and handled by the system/team. (5%) Matches checks to attachments provided by...

Acuity is seeking a insurance Customer Service Intern to supplement Service Claims to work from 5:00 p.m. to 10:00 p.m. CST, Monday through Friday, with weekends and holidays optional for those seeking additional hours. In this role, the intern will answer incoming after-hours Acuity telephone calls, enter new losses, follow established escalation criteria, and page handlers when appropriate. The position also provides backup support for various units, including Billing, Imaging, Policy Assembly, the Mail Room, and the Switchboard, ensuring timely and accurate service across multiple operational areas. ESSENTIAL FUNCTIONS: Answers incoming calls and handles them appropriately. This includes entering new losses, processing policy payments, and routing switchboard calls. Inputs Automobile, Property, and General Liability losses received via mail, email, phone, or fax into the Claims System. Indexes claims and commercial lines documents. Assists with tasks in...

Acuity is seeking a Mail Room Clerk to ensure the accurate and timely processing of all mail operations. The Mail Room Clerk is responsible for picking up, sorting, and delivering internal mail; opening and organizing mail received from the Post Office; and preparing and posting all outgoing mail and parcels to support efficient daily business operations. ESSENTIAL FUNCTIONS: Opens, sorts, and delivers incoming mail. 20% Collects, sorts, and delivers interoffice mail. 25% Racks and closes agency mail. 17% Determines most economical delivery option and posts outgoing mail and parcels accordingly. 9% Inserts documents in preparation for mailing with a computerized insertion machine. 8% Prepares envelopes for daily mailings. 5% Works on special mailings as requested. 5% Delivers supplies internally. 1% Processes mail returned from the Post Office as undeliverable. 3% Performs maintenance on the photocopy machines. 1% Completes special photocopying projects...

Acuity is seeking a Commercial Processor to look up, retrieve, review, interpret, input, and ensure the accuracy and completeness of information in a computer system for all commercial lines of insurance across all states of operation. This role includes validating and reconciling system-populated data with source documents, completing required updates in accordance with established guidelines and procedures, and applying critical thinking, interpretation, and sound decision-making related to data and company standards. The position also involves answering a moderate volume of incoming call center calls, completing manual premium calculations, and performing work through an automated queue and electronic document storage and retrieval systems. Internal Application Deadline: March 13, 2026 ESSENTIAL FUNCTIONS:   Receive Commercial Lines new business quotes and start them in the CL Front End System. Review, confirm and input data as requested. (30%) Receive...

Acuity is seeking a Systems Engineer on our Enterprise Data team. The Enterprise Data team is responsible for maintaining the servers and applications related to the storage, processing, and reporting of data collected by Acuity. This teams supports the installations of Db2, Microsoft SQL, and PostgreSQL databases, along with Hadoop and its related services. This team works in conjunction with the Database Administration team to configure and maintain the databases that run on those platforms. This team also supports our data ingestion pipeline as well as traditional and containerized reporting applications used throughout Acuity.  This team provides support to our developers and data scientists who use the applications. Internal deadline to apply: February 6th, 2026 ESSENTIAL FUNCTIONS: Provide support and maintenance for distributed or open systems servers. Provide support and maintenance for all virtualization of servers. Provide support and maintenance for...