8 team lead jobs found in Sheboygan, WI

Acuity is seeking a insurance Customer Service Intern to supplement Service Claims to work from 5:00 p.m. to 10:00 p.m. CST, Monday through Friday, with weekends and holidays optional for those seeking additional hours. In this role, the intern will answer incoming after-hours Acuity telephone calls, enter new losses, follow established escalation criteria, and page handlers when appropriate. The position also provides backup support for various units, including Billing, Imaging, Policy Assembly, the Mail Room, and the Switchboard, ensuring timely and accurate service across multiple operational areas. ESSENTIAL FUNCTIONS: Answers incoming calls and handles them appropriately. This includes entering new losses, processing policy payments, and routing switchboard calls. Inputs Automobile, Property, and General Liability losses received via mail, email, phone, or fax into the Claims System. Indexes claims and commercial lines documents. Assists with tasks in...

Acuity is seeking a Senior Mainframe Engineer to lead the design, implementation, and optimization of Acuity’s mainframe presence, ensuring performance, scalability, availability, and security across the infrastructure. This role provides technical leadership in system architecture, lifecycle management, and incident response, while driving automation and process improvements to increase reliability and efficiency. The Engineer partners with other engineers, security teams, and cross‑functional stakeholders to deliver solutions aligned with business objectives and regulatory standards, manages complex system issues, leads risk mitigation efforts, and mentors junior engineers while promoting knowledge sharing and fostering a culture of continuous improvement within the engineering team. ESSENTIAL FUNCTIONS: General System Work Leads the implementation and optimization of mainframe systems and storage which meet performance, security, scalability, and availability...

Acuity is seeking a General Manager - Marketing & Communication to oversee communications directed toward employees, agents, and customers, ensuring brand consistency and effective communication strategies that align with the company’s vision and goals. This position supervises and sets the strategic direction for the Marketing & Communication team, supports their professional growth and training, and writes and delivers formal performance appraisals. ESSENTIAL FUNCTIONS:   Develop and implement holistic communication strategies that deliver cohesive messaging to engage internal and external audiences. Create strategic marketing plans to meet future needs and expectations for Acuity, including monitoring market dynamics to develop and/or change strategic and tactical approaches. Develop and maximize programs to engage target audiences across stages of their journey, integrating communication strategies that drive desired outcomes. Lead creative...

Acuity is seeking a Systems Engineer - Open Systems who is a ServiceNow subject matter expert and is highly skilled and experienced with a strong background in ServiceNow development and administration, with a proven track record of implementing and managing ServiceNow solutions. This role requires a deep understanding of IT Service Management (ITSM) processes and the ability to work collaboratively with various departments to enhance the ServiceNow platform. Internal deadline to apply: February 10th, 2026 ESSENTIAL FUNCTIONS:   Strong understanding of ITSM processes and best practices. Experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, Asset Management, and IT Operations Management (ITOM). Experience configuring and customizing ServiceNow GRC/IRM modules (Policy, Risk, Audit, Vendor Risk) to meet business requirements. Knowledge of ServiceNow integration capabilities, including REST and SOAP APIs....

Acuity is seeking a Senior Communication Specialist to apply communication expertise to promote Acuity’s brand image, accurately reflecting company culture, products, and services. The Senior Specialist will collaborate across teams to understand business objectives and desired outcomes to develop effective communications for target audiences. This includes create advertising, promotional, and educational content in visual, audio, and video formats. This role will serve as a knowledge resource for the team to help drive continuous improvement of communication campaigns. The Specialist must routinely display leadership qualities through positive influence and teamwork. They will also mentor and coach specialists with less experience, including giving meaningful, professional feedback. ESSENTIAL FUNCTIONS:   Exemplify Acuity’s Common Purpose, Mission, and Values through daily actions; role modeling relentless pursuit of excellence, courage to experiment and stretch, and...

Acuity is seeking a Creative Director to formalize and enhance our brand identity, ensuring a consistent and compelling visual and verbal expression that reflects our values, builds trust, and drives engagement. As a Creative Director, you’ll lead the development of a cohesive creative strategy and partner closely with marketing, internal communications, and distribution teams to bring our brand to life across every touchpoint. ESSENTIAL FUNCTIONS: Exemplify Acuity’s Common Purpose, Mission, and Values through daily actions role modeling relentless pursuit of excellence, courage to experiment and stretch, and intentionality in fostering relationships with stakeholders and teams across the organization. Evolve and formalize Acuity’s brand identity, including visual systems, tone of voice, and creative standards for all internal and external audiences. Lead the creation and governance of brand guidelines to ensure consistency across marketing, communications, digital, and...

Acuity is seeking a Customer Service Representative - Claims to handle loss information received by telephone and electronic submissions from insureds, agents, and claimants. In this role, the CSR enters claim information into the system, assigns claims, offers rental cars when applicable, and issues pages to handlers. The position also involves processing miscellaneous paperwork, including bills, checks, and medical records, as well as handling glass, towing, and minor Workers’ Compensation claims.   ESSENTIAL FUNCTIONS: Inputs Automobile, Property, General Liability, and Workers’ Compensation losses received via mail, email, fax, webpage, or phone into the Claim System. (44%) Indexes various claims documents. (34%) Inputs and pays towing, roadside assistance, and auto glass claims. (9%) Processes the Workers’ Compensation EXP9 queue. Claims with minimal anticipated activity are set-up and handled by the system/team. (5%) Matches checks to attachments provided by...

Acuity is seeking a Technical Support Analyst to install PC hardware and software, mobile device systems, and any related peripherals. The representative will load and verify operation of software such as operating system, word processors, spreadsheets and other applicable software, troubleshoot and resolve hardware, software, and user problems, and provide training and technical assistance to our end users. Internal deadline to apply: February 6th, 2026 ESSENTIAL FUNCTIONS: Installation of hardware and software at client work stations. Provide assistance to keep the systems running efficiently for the client. Support and maintain mobile device operating systems, hardware and software. Analyze, solve, and correct user problems of a moderately complex to complex nature in a multi-vendor environment. Utilize various technical tools for problem isolation and detection. Simulates or recreates user problems to resolve operating difficulties. Resolves production...