2 jobs found in Shelton

The Cross Family of Agencies welcomes you. We need your talent and expertise. Key Responsibilities Department Leadership and Strategy Establish and lead a unified claims advocacy department serving property and casualty clients across the CT and NY region, consolidating claims support currently spread across locations into a single, consistent function. Define the department's service model, staffing structure, and operating standards in line with the region's department-led approach. Set and enforce claims workflow, documentation, and service standards within Applied Epic and AMS360. Hire, onboard, coach, and develop claims advocates and support staff across both states, building the department's talent and bench. Client Claims Advocacy Serve as the senior escalation point for complex, high-severity, and sensitive claims, personally managing the most significant matters. Advocate on behalf of insureds with carrier claims teams to drive fair, accurate, and...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Account Managers are primarily responsible for servicing small commercial lines insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters, and other professionals.  Duties of an Account Manager include but are not limited to : Maintain a Property & Casualty license along with keeping up with Continuing Education. Understanding and following the Cross Basic Procedure Manual. Understanding and following the Small Commercial Lines Workflow Manual. Only using approved Action Codes in AMS 360. Following up and completing open suspense’s daily. Keeping accurate notation and documentation in the agency management system.   Servicing and selling commercial insurance products to prospective and existing clients. Establish & maintain good working relationships with company personnel (underwriters, marketing...