03/04/2026
Hybrid Role: Two days/week required in office.
Training: Temporary training schedule Mon-Fri 8:30-5:00 for approximately 4 months. Permanent schedule begins upon completion of training program.
40 hours per week
Market Range 8: $56,542 - $87,954
Available schedules:
Monday - Friday 10:30 am - 7:00 pm
Sunday, Monday, Thursday, Friday 8:30 am - 7:00 pm
Sunday - Thursday 10:00 am - 6:30 pm
The Customer Service Supervisor will supervise and lead a team of customer service representatives and interviewers through mentoring and by example, embracing and exemplifying the NYCM culture. The Customer Service Supervisor will guide and assist team members with professional growth.
Duties & Responsibilities:
Supervise, support and mentor customer service representatives and interviewers through regular interactions through face to face, telephone, e-mail or IM.
Review/approve bi-weekly time management submissions.
Train and coach team members with direct...
NYCM Insurance
Sherburne, NY, USA
Full Time
