2 commercial insurance client service manager jobs found in Southborough, MA

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Associate Account Manager to join our team. This position will report to our agency located in Southborough, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Generate Proof of Insurance (Certificates, EPI’s, Binders, AutoID cards)  Process policies: e-file/attach to client file, policy check, and process original copy for delivery to the insured  Process and monitor direct bill endorsements  Process direct bill audits  Monitor carrier/premium finance company cancellation status and activity.  Generate form letters  Order MVRs   Order loss runs  Update...

Start Date: June 15, 2026 The Early Career Development Program Associate participates in a six-month structured training and development program designed to prepare early-career professionals for long-term roles within the organization. This position provides foundational training in insurance operations, systems, workflows, and client service while supporting multiple departments through hands-on, supervised work. The Associate will complete licensing coursework, gain exposure to Property & Casualty operations, and work closely with experienced team members to develop the skills necessary to transition into a client-facing or support role upon program completion. Program Overview: During the program, responsibilities may include, but are not limited to: Participate in a two-week immersive onboarding program covering insurance fundamentals, systems training, workflows, and professional development Complete licensing coursework and on-line Insurance 101...