2 licensed customer service representative jobs found in Southfield

The Benefits Analyst plays a key role in delivering a seamless and positive benefits experience for employees, serving as a trusted resource across health, retirement, and wellness programs. In this role, you’ll be the go‑to partner for day‑to‑day benefits support, guiding employees through their options and helping them navigate questions with clarity and confidence. You’ll keep our benefits operations running smoothly by maintaining accurate data, supporting enrollments, and ensuring every process aligns with company standards and regulatory requirements. This position is ideal for someone who enjoys problem‑solving, values accuracy, and wants to make a meaningful impact on the employee experience within a fast‑moving insurance brokerage environment.   Your Impact: Assist in administering employee benefits programs, including enrollment and changes. Provide support to employees regarding benefits questions and issues. Ensure benefits programs comply with company policies...

The Select Personal Lines Account Specialist will serve as a trusted advisor to standard personal lines clients, providing consultative guidance and best-in-class service. The role will require working directly with other members of our Select Team as well as producers from other RSC offices. The role will also serve as a mentor to PL Select Assistant Account Specialists. Your Impact:  • Building and maintaining constructive and effective relationships with internal and external customers by meeting and exceeding expectations • Leveraging personal insurance knowledge and expertise to actively service existing accounts and develop new business opportunities for a high volume, fast-paced book of business, consisting of standard personal lines clients • Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in AMS/EPIC accordingly • Participating in the retention of...