3 customer success manager jobs found in Sparks, MD

As the Administrative Assistant, the position requires organization, motivation, strong communication, customer service skills, and a positive attitude. The Admin. Assistant is the first point of contact for our clients, advisors, and visitors, and provides general office support with a wide variety of administrative duties and related tasks. The candidate will have the ability to prioritize multiple tasks, handle tasks thoroughly and expeditiously, be proactive and follow through on projects to successful completion, often with deadline pressures. Your Impact: Open and manage two office suites, arriving by 9:00 AM Monday–Friday and supporting daily front‑desk operations Handle incoming calls, voicemails, and messages with accuracy, efficiency, and professionalism Greet, assist, and direct visitors while maintaining a welcoming office environment Manage incoming and outgoing mail, shipments, and vendor coordination (USPS, FedEx, UPS), including occasional drop‑offs/pickups...

As the Administrative Assistant, the position requires organization, motivation, strong communication, customer service skills, and a positive attitude. The Admin. Assistant is the first point of contact for our clients, advisors, and visitors, and provides general office support with a wide variety of administrative duties and related tasks. The candidate will have the ability to prioritize multiple tasks, handle tasks thoroughly and expeditiously, be proactive and follow through on projects to successful completion, often with deadline pressures. Your Impact: Open and manage two office suites, arriving by 9:00 AM Monday–Friday and supporting daily front‑desk operations Handle incoming calls, voicemails, and messages with accuracy, efficiency, and professionalism Greet, assist, and direct visitors while maintaining a welcoming office environment Manage incoming and outgoing mail, shipments, and vendor coordination (USPS, FedEx, UPS), including occasional drop‑offs/pickups...

Position Summary The Account Manager executes relationship management activities for assigned client(s) in accordance with Company guidelines, client needs, and regulatory requirements. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Manages all aspects of the client relationship with assigned client(s). Executes defined account strategy to develop a value-based relationship with assigned client(s). Sets and manages client expectations and account related activities such as identifying and developing additional service opportunities and coordinating delivery of ZAS services. Understands and remains current on account strategy and specific needs of assigned client(s). Partners with Operations, Accounting, and IT teams to ensure operational effectiveness in dealing with critical client issues. Reviews and approves client...