8 jobs found in Springfield, IL

Job Description ESSENTIAL FUNCTIONS Answer incoming calls and document claim file activities for multi-state workers’ compensation claims. Set up new losses and document claims file activities upon loss intake. Support team by answering telephones, completing telephone surveys, updating the call log, producing claim kits, and facilitating special handling requests. Assist clients with MPN/HCN/MCO network provider lookups. Update the customer notes for accounts with special handling. Handle unidentified mail. Review and sort outgoing indemnity and medical checks. 8. Other duties and projects as assigned. COMPETENCIES/QUALIFICATIONS Professional telephone demeanor, good verbal and written communication skills, good listening skills, along with strong organizational skills. Thorough knowledge of workers’ compensation claims procedures and policies Possess a strong understanding of human nature and motivation principles. Readily...

WHAT WE’RE LOOKING FOR The Senior Account Manager (Agribusiness) serves as the primary business contact for the client and acts as the project manager by clearly communicating and collaboratively guiding the account team to execute customer specific initiatives that deliver unique value through the execution of client-specific business plans and service timelines. This includes developing programs and initiatives that support the client's overall portfolio.  The person in this position is expected to consistently provide excellent customer service to assigned large accounts, as well as represent client needs and goals within the organization to ensure quality.  In addition, the Senior Account Manager will build relationships with clients to encourage new and repeat business opportunities.   A GLIMPSE INTO YOUR DAY Serves as a client advocate and primary point of contact for assigned large accounts, addressing questions, guiding coverage changes, and educating on...

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Sales Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

Job Description The Claims Analyst, Senior Claims Analyst independently adjudicates multi-state workers’ compensation indemnity, EL and subrogation claim files that are generally non-catastrophic in nature. ESSENTIAL FUNCTIONS Receives lost time assignments. Verifies and determines applicability of coverage.  Completes 24 hour contact with employer, employee and attending physician inclusive of telephonic contact, recorded statements and/or in person interviews with insured, employee, physician, and witnesses. Reviews all coverage issues and determines compensability within Midwest standards.   Aggressively manages all aspects of the workers’ compensation claims management process inclusive of litigation, and providing direction to defense counsel. Responsible for customer relations management, consistently establishing and maintaining high levels of trust and confidence with clients, through constant contacts, prompt response and resolving client’s questions...

Job Description General Description The Billing Specialist assists the Senior Accountants in monitoring the insured accounts receivable, servicing the billing issues of our insureds and agents and processing the daily accounting transactions such as vendor payables and insured payments.  ESSENTIAL FUNCTIONS Answer phone calls from the accounting phone queue.  Calls are typically insureds and agents making payments, requesting information or asking questions regarding their bills and/or coverage.  The specialist must be knowledgeable about billing procedures and worker’s compensation insurance overall.  Monitors insured receivables.  This includes communicating with insureds regarding late payments and turning accounts over to our collection agencies as necessary. The specialist are also in charge of ensuring refunds are sent out timely according to company policy. Posts insured payments to their accounts and creates deposits to go to the bank Processes Vendor...

Job Description About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Requirements of the position include:                                1+ years of customer service handling inquires with internal and external customers.    Superior verbal and written communication skills Ability to effectively communicate and maintain favorable relationships with all stakeholders....

Job Title:   Customer Care Specialist Location:   Springfield, IL   About Acrisure     A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more.     In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 21 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.    ESSENTIAL FUNCTIONS Answer incoming calls and document claim file activities for multi-state workers’ compensation claims. Set up new losses and document claims file activities upon loss...