2 associate client success manager jobs found in St. Petersburg, FL

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Summary:   The Data & Systems Analyst supports the integrity and functionality of client benefit administration by managing data processes, eligibility reporting, policy validation, and system updates. This role ensures internal systems and client-facing platforms are accurate, aligned, and strategically maintained. The ideal candidate has strong attention to detail, systems knowledge, and the ability to collaborate across teams to deliver timely and accurate client support.   Essential Duties and Functions: ·       Update and renew plans in BAM based on the Renewal Plan Decision communications. ·       Maintain and manage individual policy details within BAM, including personal lines of coverage. ·       Update AMS with fee agreements and coordinate client invoicing where applicable. ·       Generate and distribute monthly...

Job Summary The Field Services Coordinator supports the Area Management Team in ensuring the timely delivery of customer reports and maintaining operational excellence. This role coordinates work assignments, monitors workflows, communicates with clients and vendors, and helps achieve service-level objectives. The Field Services Coordinator exercises independent judgment while supporting daily operations, resolving issues, and driving process improvements. Success in this role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities Support the timely delivery of customer reports and achievement of service-level goals. Manage and complete assigned tasks through the company ticketing system. Communicate with clients, vendors, insureds, and internal stakeholders to resolve issues and provide updates. Collaborate with team members to meet daily, weekly, and monthly performance targets. Assist with...