1 carrier placement specialist jobs found in St. Petersburg, FL

Position Summary:   Responsible for the daily activity of the Employee Response Center policies and procedures and answering client employee calls regarding their benefit programs.  Works with a variety of enrollment tools including paper and electronic. The ERC Specialist is also back up for the COBRA administration team. Essential Tasks: Answer and advise clients (employees, retirees, and dependents) questions regarding their benefit plans as appropriate. Research questions and issues as necessary including discussion with appropriate Carriers and Producer teams. Assist with client (employees, retirees, COBRA participants, dependents) enrollment into the appropriate enrollment tool (paper or electronic). Log all activity into designated software for reporting purposes. Ensure that all client requests (calls, voicemails, emails, etc.) are answered within 3 business hours. (i.e. voicemail is left at 5:30pm on Friday, call must be returned by 11:00am on Monday.)...