4 customer support officer jobs found in Stevens Point

Protect people, property and assets across multiple sites. Respond to emergencies, provide first aid, investigate incidents, control access, and support executive protection when needed We are currently looking for a Security Officer to assist our 2nd shift team from 2:30pm-10:30pm. What You'll Do As a Security Officer, you will: Patrol and monitor interior and exterior of numerous premises to prevent and detect any risks to Sentry associates and property. Analyze and respond appropriately to emergency situations Escalate risks appropriately based on the severity Provide advanced administration of Sentry's access control system for all associates, contractors, and visitors to maintain a safe and secure environment Complete incident reports on any irregularities, such as equipment and property damage, safety and health issues, theft, presence of unauthorized individuals, and any other unusual occurrences Ability to work nights, weekends, and holidays...

In this role, you’ll investigate, evaluate, and resolve property subrogation claims in an efficient and accurate manner. What You'll Do   As   a   Claims Representative - Property Subrogation,   you will :   Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing subrogation status, and decisions, including the reasoning behind them. Evaluate moderately complex claims involving motor vehicle accidents, workers compensation injuries, or damages to property to determine if subrogation exists and determine recovery opportunities and payments within assigned authority limit. Provide prompt subrogation investigation, evaluation, and communication to the claims departments and handle subrogation recovery efforts consistent with the evaluation of the parties’ responsibility by obtaining and analyzing all pertinent documentation, i.e., police reports,...

Supports the growth, development, and lifecycle management of Telematics-enabled insurance products and programs. This position will be seated at our office in Stevens Point, WI under a hybrid work model. What You’ll Do: As a Telematics Product Specialist, you will provide support to underwriting, claims, loss control, and other internal associates, as well as agents and customers on Telematics-enabled programs and processes. You will also provide assistance to all involved in telematics-based programs at Sentry. In addition, you will… Provides day-to-day support via email and phone to agents and customers in the on-boarding and validation process of Sentry’s telematics program(s). Ensures that onboarded motor carriers are Sentry customers. Supports the monitoring and reporting of our telematics products and programs, including, but not limited to, underwriting, claims, and pricing. Tracks and supports the first notice of loss team on collision reports received...

This role will oversee the day‑to‑day operational functions of a legal support team, ensuring efficient workflow, continuous improvement and high‑quality service delivery. What You’ll Do: As a Legal Operations and Support Supervisor, you will oversee the Legal Specialists and Legal Assistants at Sentry that provide critical support to the legal team.  You’ll also play a key role in establishing a legal operations function, allowing Sentry’s Legal Department to better understand the work we do to best align our efforts to Sentry’s strategic initiatives.   In addition, you will... Collect and analyze data on legal activities, performance metrics, and spend to provide insights for strategic decision-making. Oversee implementation and optimization of legal technology solutions like e-billing, matter management, and legal spend analytics to streamline tasks and improve efficiency. Assist the Legal Department in managing its legal spend and relationships with outside...