21 associate claims specialist jobs found in Stevens Point, WI

As a Claims Technician you’ll provide moderate to complex functional and operational support for the claims department. This position will be seated in Sentry's Stevens Point, WI - Division Street office location. What You’ll Do: As a Claims Technician, you'll handle many behind the scenes tasks to help move our team and the Claims Organization forward. This role will include supporting the Service of Process workflow and the Claims Tax Year End processes. Below are a few of the additional tasks you could be responsible for: Uploads, downloads, and conversions of digital media received for claim files. Processing of incoming claim payments and managing checks returned due to insufficient address. Troubleshoot potential tax reporting compliance issues or problems. Review and correct IRS reports listing data errors. Maintain compliance with Federal Internal Revenue Service rules and regulations. Provide clerical and administrative support to the claims...

Control difficult and high exposure large truck and heavy equipment vehicle damage by monitoring the handling of physical damage claims to ensure quality and cost effectiveness. What You'll Do: As a Claims Appraiser - Large Trucks & Heavy Equipment, you will: Supervise and/or manage complex material damage appraisals for claims specific to heavy equipment and large trucks that typically have high loss exposures. Adhere to state-specific compliance issues for assigned jurisdictions. Evaluate losses and prepare or audit a damage appraisal, estimating the repairs needed for items such as labor costs, actual cash value, calculations, parts, and repairs prices. Conduct vehicle damage re-inspections of staff and independent appraisers to ensure accuracy and resolve any conflicts arising from the original inspection. Review documentation of total loss estimates to determine if vehicle is repairable. Review, monitor, and control estimates, expenses, and services of...

Sentry’s Project Managers manage department specific projects and portfolio initiatives. This position can be filled as a Project Manager or as a Program Manager, based on the qualifications and experience of the selected candidate. What You'll Do As a Project Manager, you will: Deliver department level projects or assists with cross-department projects or portions of portfolio level initiatives, typically involving multiple teams across IT functions or business areas. Facilitate communication, problem-solving and negotiation across teams, while collaborating at the manager to director level to ensure stakeholder and general project alignment. Lead core project delivery activities such as planning, schedule management and project risk management including contributing ideas and content such as solutions, risks, issues, and other project related artifacts. Provide financial tracking and cost management support for department level projects. Promote...

As an HR Business Consultant, you will provide a broad range of strategic human resources consulting services to business leaders. Our HR Business Consultants are thought leaders who balance business and associate needs when problem-solving and creating integrated solutions. They utilize a deep understanding of our business model to proactively translate the area’s strategies into HR solutions that best enable the business teams to meet its strategic objectives. What You'll Do As an HR Business Consultant, you will: Build strategic relationships with business leaders and develop trust and business acumen to deliver on business needs. Partner with HR centers of excellence (COE) to execute key processes related to employee relations, staffing, training, performance management, succession planning, compensation and benefits for business partners. Identify, define and recommend solutions to address the needs of the business while taking account of the broad...

In this role, you’ll investigate and resolve moderate to complex insurance claims in an efficient and accurate manner. This position will be located in our Stevens Point, WI - Division Street; Edwardsville, Il; or Madison, WI office under our hybrid work model. What You’ll Do: As a Senior Claims Representative, you'll provide superior service by conducting prompt claim investigations, which includes evaluating coverage, determining liability, and settlement of damages including those in litigation. In addition, you will: Verify coverages by thoroughly reviewing the policy and interpreting policy terms, conditions, and language, which may require working with coverage counsel. Evaluate complex liability by taking recorded statements from involved parties and witnesses, reviewing police reports, and compiling other pertinent evidence. Analyze all potential exposures, potentially high limit exposures, and resolve claims in the best interest of the insured, claimant,...

Investigate, negotiate and resolve claims in an efficient and effect manner. This role will be filled in Stevens Point, WI – Division Street; Edwardsville, IL; or Madison Wi office locations following our hybrid work model. What You'll Do: As a Claims Representative - Liability, you will: Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them. Verify coverage by thoroughly reviewing the policy and interpreting policy terms, conditions, and language. Evaluate liability by taking recorded statements from involved parties and witnesses, reviewing police reports, and compiling other pertinent evidence. Negotiate or deny liability based on the investigation outcome. Evaluate physical damage and bodily injury claims based on estimates, photographs, appraisals, medical reports, medical bills, and other...

Provides prompt property claim investigation, evaluation and settlement or denial of claims with highly complex exposures. This is a desk focused position located in Sentry’s Stevens Point, WI; Edwardsville, IL; Madison, WI; Nashville, TN; or Charlotte, NC office locations under a hybrid work model. As a Claims Representative Specialist on one of Sentry’s Commercial Property teams, this highly experienced claims adjuster will provide prompt claim investigation, evaluation, and settlement or denial of highly complex claims including those in litigation. In addition, you will… What You’ll Do: Verify coverages and perform coverage investigations by gathering pertinent information Investigate losses and negotiate claims settlements with claimants and their legal representative within assigned authority limits Manage investigative process by taking recorded statements, obtaining investigative reports, evaluating damages or eligibility for benefits, and determining...

This role will oversee the day‑to‑day operational functions of a legal support team, ensuring efficient workflow, continuous improvement and high‑quality service delivery. What You’ll Do: As a Legal Operations and Support Supervisor, you will oversee the Legal Specialists and Legal Assistants at Sentry that provide critical support to the legal team.  You’ll also play a key role in establishing a legal operations function, allowing Sentry’s Legal Department to better understand the work we do to best align our efforts to Sentry’s strategic initiatives.   In addition, you will... Collect and analyze data on legal activities, performance metrics, and spend to provide insights for strategic decision-making. Oversee implementation and optimization of legal technology solutions like e-billing, matter management, and legal spend analytics to streamline tasks and improve efficiency. Assist the Legal Department in managing its legal spend and relationships with outside...

Effective workplace learning is intentional—it requires strategy, insight, and leadership. As a Learning and Performance Specialist, you’ll strengthen our culture of continuous development by designing and delivering solutions that elevate performance across Commercial Lines. You’ll use your insurance expertise, business acumen, and facilitation skills to equip associates with the knowledge and capabilities they need to excel. This role supports Commercial Lines Sales, Underwriting, and Safety Services across Direct Writer, Life & Annuities, National Accounts, Regional, Transportation, and Safety Services. What You’ll Do  Create practical, business-focused learning and performance solutions aligned with Commercial Lines strategies and goals. Partner with SentryU, instructional designers, and business leaders to assess needs, identify performance gaps, recommend solutions, and develop learning experiences (classroom, eLearning, blended, performance support, etc.)....

You’ll lead teams responsible for creating & executing learning strategies for our associates in our Commercial Lines, Personal Lines, and Customer Service & Operations business units. We believe learning and development is essential to individual and organizational growth and fully understand that it doesn’t just happen by accident. In fact, it requires a strong strategic plan partnered with individuals and leaders who understand the complexities of performance-based learning. Is that you? Do you have the experience and desire to work collaboratively to assess, plan, design, implement and evaluate performance-based learning and development initiatives? As the Associate Director of Learning, you’ll be part of the SentryU team, whose mission is to build capabilities, connections, culture, and commitment for all associates at Sentry, and have the opportunity to make a positive difference for others every day. What You'll Do As an Associate Director – Learning, you...

Represent the interests of Sentry in a variety of ways relating to subrogation, including analyzing, researching, and asserting coverage positions for claims associates and management. What You’ll Do: As a Coverage Attorney, you will… Utilize your experience, education, and skills to develop coverage/legal opinions and educate claims associates regarding coverage and litigation issues as requested. Represent the interest of Sentry in subrogation related matters in a variety of ways, including analyzing, researching, and asserting positions for claims associates and management. Strategize complex insurance issues in the area of subrogation. Conduct extensive and detailed research on how the laws and applicable states affect the development and interpretation of coverages and legal defenses. Manage a partial caseload of litigated cases with varying degrees of complexity, and apply policy terms to non-routine, complex claims that involve multiple parties,...

Serve as first contact for claims, handling phone, online, and mail submissions, meeting call KPIs, collaborating in team huddles, learning Sentry units, and job shadowing. Sentry is seeking motivated college students for our Part-Time College Student Program within their Customer Service & Operations (CS&O) organization. This program is designed to provide students with the opportunity to gain valuable professional experience and exposure to the insurance industry as a possible long-term career path. The program encourages a learning mindset through training opportunities, business unit overviews, job shadowing, and networking aligned to students’ career interests. As a Customer Service Representative within our contact center, you will play a critical part in providing services to insureds, claimants, and others relating to the “First Notice of Loss” reports.  As Sentry’s promise to be there for our customers during their time of need, you’ll provide technical...

Commercial Property Underwriter is a technical property consultant and provides guidance to improve underwriting skills across business units to help achieve growth and profitability. Sentry Insurance is seeking a highly-skilled and experienced commercial lines products professional to support the strategic operations of Sentry's Business Products. This subject matter expert will do market research, competitor analysis and develop products that will support Sentry's business strategy, to meet annual growth and profitability objectives within our commercial lines insurance operation. You will lead the development and maintenance of products, technical underwriting guidelines, and sophisticated pricing tools across property line of business. This position would ideally be located at our Home Office in Stevens Point, WI, however, a remote option would be considered for the right candidate based on qualifications and experience. Based on qualifications and experience,...

Our Print to Mail area is responsible for overseeing the running of print jobs from batch computer systems. Print output includes billing statements, policy documents and other important materials. Our team is responsible for ensuring that the machines are operating correctly, and that the output meets quality expectations. This position will be located on-site at the Sentry Home Office in Stevens Point, WI and will be regularly scheduled to work Full-time 40 hours a week on night shift. What You'll Do As a Senior Print to Mail Operator, you will: Monitor and operate the control console of a high-speed printer in accordance with operating instructions, to process data. Respond to operating and computer output instructions. Use, monitors and modifies the inserter setups to process the daily work on the inserting machines. Accesses the reprint facility to reproduce damaged material for prompt turn around on time sensitive material. Set up and operate Print to Mail...

At Sentry, we realize that getting valuable, hands-on experience is important for you and your career. We’re looking to recruit UW-Stevens Point for our Claims Co-op program. In this program you’ll have the opportunity to work part-time while attending classes and full-time during summers. Our co-op program is designed to provide you the opportunity to gain valuable experience while working in our Stevens Point location. What You’ll Do The Claims co-op students will work closely with a mentor to understand how claims are handled. Our Claims Co-op offers opportunities to: Assist claims representatives with claim handling activity Support internal and external customers with empathy and understanding Document claim files with information provided Bilingual support as applicable Access to insurance course work including licensing and designations Professional and Personal development opportunity Develop knowledge of claim handling best practices and...

In this role you would be responsible for providing guests with friendly and efficient food & beverage service on the golf course. Golf Digest lists SentryWorld as one of America’s 100 Greatest Public Golf Courses. Join the team that’s responsible for making sure we continue to earn that honor. We’re currently looking to fill Golf Course Food & Beverage Attendant openings for the upcoming 2026 golf season. Apply today and spend your days on one of the finest parkland courses in the country! We are looking for someone that is focused, driven, and has a passion for the golf industry and customer service! If you think you are a good fit, we would love to hear from you.   What You’ll Do As a Golf Course Food & Beverage Attendant at SentryWorld, you will be a key piece in our guest’s experience. To ensure our guest’s expectations are exceeded, you’ll: Provide a prompt and convenient method for guests to obtain food and beverage items while on the course. Serve...

Our SentryWorld team is looking to add Line/Grill Cooks to our culinary department. We are looking for people like you who are curious, hardworking, and always looking to improve. At Sentry, the best parts of our business come from our very own backyard.   All across   our organization, we work to cultivate homegrown talent; people like you are curious, hardworking, and always looking to improve.   Our friendly team s at   SentryWorld are looking   for   Line /Grill   Cooks   for   our culinary   team   and we want you to join us.    Current   Line/Grill Cook  opportunities   at SentryWorld   include:   Events & Banquets-   Full-time (30-40 hours)   Library Café- Less Than 20 hours a week   If you think   you’d   be   a good   fit,   we’d   love to hear from you.     What   You’ll   Do   As a Line/Grill Coo k,   you ’ll :   Prepare   a variety of...

The Inn at SentryWorld is seeking an On-call Bartender. As a bartender you would be responsible for providing positive, energetic and friendly bar experience for all guests. SentryWorld is about people and the relationships we build. We pride ourselves on the promise to deliver outstanding services and experience for our guests. We are looking to add an energetic and experienced Bartender with knowledge of contemporary cocktails, beer, and   wine.       If you think   you'd   be a good fit, we welcome you to apply!   What   You’ll   Do   As a Bartender at The Inn at SentryWorld, you will help to provide a welcoming and enjoyable environment for our hotel guests. In addition,   you’ll : Provide outstanding customer service to all guests and promote a positive image of SentryWorld facilities.   Prepare and serve beverages.   Ensure   bar   area is properly stocked for a successful service....

The Inn at SentryWorld is about people and the relationships we build. Our onsite Baristas not only craft wonderful beverages for our guests, but they also create an experience. Based on availability and business needs, this position could be filled as on-call, part-time or full-time What You’ll Do As a barista at the Library Café, you will: Greet customers and engage in conversations regarding available food and beverage items, and current specials. Process orders ensuring all transactions are handled timely and accurately.  Prepare and/or serve bakery and beverages, such as coffee, espresso, and tea according to company standards and customer requests. Clean and organize work and storage areas including, but not limited to equipment, cases, dishes, counters, refrigerators, and floors to ensure a sanitary work environment and easy access to needed resources. Monitor equipment to ensure it is operating properly and report any maintenance needs. Perform support tasks...

As a groundskeeper you would perform a variety of duties to support the ongoing care and maintenance of the grounds and related areas at SentryWorld Golf Digest lists SentryWorld as one of America’s 100 Greatest Public Golf Courses. Join the team that’s responsible for making sure we continue to earn that honor! We are seeking full time, seasonal Golf Course Groundskeepers to join us at SentryWorld as we look ahead to the 2026 season! Apply today and spend your days on one of the finest courses in the country! We are looking for someone that is focused, driven, and has a passion for the golf course maintenance field! If you think you are a good fit, we would love to hear from you.   What You'll Do As a Groundskeeper, you’ll: Perform maintenance of grounds around SentryWorld Properties. Some tasks include mowing, string trimming, edging, mulching, etc. to enhance the appearance of SentryWorld Prepare playing surfaces on the golf course such as greens, tees, fairways,...