12 claim assistant jobs found in Stevens Point, WI

Leads analysts to improve customer & associate experiences via process and data initiatives. Partners with leaders to drive a customer-centric mindset, especially in CS&O organizations. What You'll Do As a Business Relationship & Improvement Delivery Manager you will: Leads the identification, development, and implementation of delivery and improvement initiatives with a focus on customer service and back office operations. Prioritizes and coordinates delivery and improvement activities in support of all departments and functional areas impacted by changes in workflows, system enhancements, or other related changes. Evaluates completed projects and deliverables to identify and implement best practices and lessons learned. Monitors the status of delivery and improvement projects and facilitates cross-functional teams to ensure deadlines are met and project deliverables result in expected outcomes. Collaborates with Director to optimize team...

Lasting, meaningful learning in the workplace doesn’t happen by chance - it’s intentional. It takes strategy, insight, and leadership to create experiences that help people perform at their best. That’s where you come in.   As a Learning Leader in SentryU, you’ll partner with senior leaders and key stakeholders to shape a learning portfolio that drives business results and makes work easier for our associates. Your role is about more than delivering learning - it’s about understanding the business, identifying performance needs, and creating solutions that build capabilities , strengthen commitment, and connect people to each other and our culture.     What You'll Do   You’ll lead a team focused on creating learning strategies for o ur professional and leadership development programs, as well as for our corporate functions.   Specifically , you will :   Coach and develop others:...

Efficiently investigate and resolve insurance claims. You’ll manage a caseload, negotiate settlements, and partner with stakeholders to ensure fair, accurate outcomes. This role will be filled in our Stevens Point, WI – Division Street or Nashville, TN office locations under a hybrid work model. What You'll Do: As a Claims Representative - Liability on one of our Commercial Liability teams, you will: Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them. Verify coverage by thoroughly reviewing the policy and interpreting policy terms, conditions, and language. Evaluate liability by taking recorded statements from involved parties and witnesses, reviewing police reports, and compiling other pertinent evidence. Negotiate or deny liability based on the investigation outcome. Evaluate physical damage...

This position will be located in our Sentry Strongs office in Stevens Point, WI. The Operations Technician Senior will support commercial lines (CL) operational and underwriting processes within guidelines by handling a variety of basic to moderately complex policy transactions that support the review and acceptance/decline of new or renewal CL business. This team member assists on behalf of underwriting, claims, and agents, compiles and/or shares policy and coverage for assigned lines of business and customers. They will ensure proper documentation and records management according to regulatory and Sentry standards. What You’ll Do •Provide operations support, including processing of new business submissions and policy updates •Perform moderately complex operations support duties and handle production problem listings •Utilize various systems and sites to manage and process requests related to the Regional businesses •Use problem-solving skills and best judgment to work...

Unlock your potential by joining an integrated team of Accounting professionals in Treasury Services and learn the dynamic world of investments and separate accounts. This position can be filled as an Associate Financial Analyst or Financial Analyst based on the selected candidate’s qualifications and experience. This position offers career growth opportunities for the right candidate. This position will be located at our Office in Stevens Point, WI in a hybrid work model and is not a fully remote opportunity. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. What You’ll Do As a member of our Treasury Services team, you will play an integral role to the continued success of our team by: Completing the accounting, processing, and reconciliations for various integrated systems for investments and separate accounts Applying appropriate accounting principles and assuring proper recording, assembling, and...

The Advanced Analytics Modeler translates raw data into actionable business information. This role, in the Advanced Analytics Department, applies economic, quantitative, and statistical skills in the development of pricing, underwriting, sales, and claims models to achieve profitable growth and make sound business decisions across all areas of Sentry Insurance. This position can be filled as an Advanced Analytics Modeler I or Advanced Analytics Modeler II based on the qualifications and experience of the selected candidate. This position will be located at our Office in Stevens Point, WI in a hybrid work model and is not a fully remote opportunity. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. What You’ll Do Build comprehensive analytics solutions to improve business outcomes such as pricing accuracy, resource efficiencies, business workflows, and identification of trends and opportunities. Identify data...

As an HR Business Consultant, you will provide a broad range of strategic human resources consulting services to leaders. Our HR Business Consultants are thought leaders who balance business and associate needs when problem-solving and creating integrated solutions. They utilize a deep understanding of our business model to proactively translate the area’s strategies into HR solutions that best enable the business teams to meet its strategic objectives. What You'll Do As an HR Business Consultant, you will: Build strategic relationships with business leaders and develop trust and business acumen to deliver on business needs. Partner with HR centers of excellence to execute on key processes related to employee relations, staffing, training, performance management, succession planning, compensation and benefits for business partners. Identify, define and recommend solutions to address the needs of the business while taking account of the broad impact on the...

We’re seeking a self-motivated professional with technical and analytical skills to join the Internal Audit team as an Internal Auditor. You’ve got a passion for helping others and our goal is to turn that passion into action.  At Sentry, we care about delivering long-term results. Our associates embody this same future-focused approach – meeting challenges head-on and offering solutions and pricing that keeps customers coming back down the line. This position will be located at our Office in Stevens Point, WI in a hybrid work model and is not a fully remote opportunity. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. Based on the qualifications and experience of the selected candidate, this position can be filled as an Associate Financial Analyst or an Internal Auditor. What You’ll Do As an Internal Auditor, you will Conduct testing for risk-based audits by analyzing and evaluating the adequacy and...

Join Sentry’s team as a Social Media Strategist – Digital Reputation! What You'll Do As a Social Media Strategist – Digital Reputation, you will: Continuously track brand mentions, sentiment, and conversations across social media, forums, blogs, review sites, and search results. Collaborate with departments outside marketing to escalate and resolve digital concerns. Use social listening and reputation tools to detect emerging risks and opportunities. Analyze digital footprint by auditing search engine results to identify negative or irrelevant content to suppress or address. Benchmark competitor reputation performance and strategies sharing insights with SEO, PR, and Digital Content partners. Create dashboards and recurring reports on digital reputation KPIs (sentiment, review trends, search visibility, threat indicators). Assist with the development and enhancements of social media strategies as it relates to digital reputation. Evaluate current use...

Sentry is seeking a highly motivated and results-oriented Digital Paid Media Specialist to join our performance-driven paid media team. In this role, you will play a critical part in driving the success of our B2B e-commerce business line by managing and optimizing paid media campaigns across various digital channels. What You'll Do As a Digital Media Specialist, you will: Lead the launch, execution, and optimization of strategically planned paid media campaigns specifically for our B2B e-commerce business line.  Manage and optimize campaigns across a diverse range of channels, including paid search (e.g., Google Ads, Bing Ads), paid social (e.g., LinkedIn, Facebook, X), and programmatic advertising platforms.  Continuously monitor, analyze, and report on campaign metrics and performance, identifying trends and opportunities for improvement.  Conduct A/B testing and other experimentation to refine campaign strategies and maximize ROI.  Collaborate closely with...

Join Sentry's team as a Corporate Business Paralegal! Sentry’s Corporate and Transactional Paralegals perform a variety of complex legal activities, including reviewing and helping negotiate a variety of commercial agreements, assisting with maintenance of Sentry’s trademark portfolio, and mergers and acquisitions activities.   What You'll Do As a Corporate and Transactional Paralegal, you will: Review and negotiate legal agreements, providing guidance and recommendations to business stakeholders on agreement terms and alternative provisions to resolve differences between the organization and external parties. Champion the adoption of new legal technologies, including AI, into Sentry’s corporate and transactional practice area by actively reviewing, evaluating, and implementing them into legal workflows. This involves providing thoughtful guidance on responsible technology use while fostering continuous innovation and evolution of processes and tools. Assist in...

Responsible for operating and maintaining corporate high speed printers, mail inserters and peripheral equipment Our Print to Mail area is responsible for overseeing the running of print jobs from batch computer systems. Print output includes billing statements, policy documents and other important materials. Our team is responsible for ensuring that the machines are operating correctly, and that the output meets quality expectations. This position will be located on-site at the Sentry Home Office in Stevens Point, WI and will be regularly scheduled to work Part-Time Less Than 20 Hours a week. What You'll Do As a Print to Mail Operator I, you will: Assist in operating the control console of high speed printers in accordance with operating instructions, to process data. Assist in responding to operating and computer output instructions. May assist in using, monitoring and modifying the inserter setups to process the daily work on the inserting machines. May access the...