14 customer service jobs found in Stevens Point, WI

The SentryWorld Private Events & Banquet team is seeking Bartenders to join the team The SentryWorld Private Events & Banquet team is seeking Bartenders to join their team. The team is looking for someone with a passion to deliver on our high standards for customer service, while working as part of a small, cohesive team. A professional and friendly demeanor is required. If you think you’d be a good fit, we’d love to hear from you. What You’ll Do As a Banquet Bartender you will: Prepare and serve beverages in a high-volume atmosphere. Maintain a high-level of knowledge in wine, beer, mixed drink recipes, and other beverages. Record all sales and collect money for payment and is responsible for guest checks. Maintain the cleanliness of the bar area. Provide outstanding customer service to all customers and promote a positive image of Sentry facilities. What it Takes Age requirement of 21+ required High School Diploma or equivalent work experience....

In this role you would assist the banquet leadership team in the planning, organizing and execution of all banquet functions At SentryWorld, our business is built around people. We pride ourselves on the promise to deliver world-class services to our guests. The SentryWorld Events Team is seeking an energetic and enthusiastic Banquet Captain. This role is the perfect fit if you are looking to increase experience and responsibility in event planning, while ensuring our guests are receiving efficient and effective service throughout their event. What You'll Do As a Banquet Captain, you will partner with the Conference Services Managers & Banquet Manager to ensure the successful execution of events and will also act as a team leader in event set-up/take down, food and beverage service, and as a co-leader in the front-of-house event operations. In addition, you’ll: Oversee food and beverage service to ensure quality, consistency and that SentryWorld service standards are...

As a restaurant server, you would provide friendly and efficient service to ensure every guest has a positive dining experience.. At Sentry, the best parts of our business come from our very own backyard.   All across   our organization, we work to cultivate homegrown talent; people like you are curious, hardworking, and always looking to improve.    At PJ’s Restaurant,   located   within SentryWorld, we specialize in homemade recipes that   are   the Wisconsin focus   including,   cheese curds, fish fry, and cocktails.   We work as a small team and have   very high   standards of service, meaning we work hard and with precisio n.   We are looking for someone that is focused, passionate, empathetic, and takes hospitality seriously.   If you think you are a good fit, we would love to hear from you!     What   You’ll   Do   As   Server , you will   be responsible for   providing guests with friendly and...

As a Claims Technician you’ll provide moderate to complex functional and operational support for the claims department. This position will be seated in Sentry's Stevens Point, WI - Division Street office location. What You’ll Do: As a Claims Technician, you'll handle many behind the scenes tasks to help move our team and the Claims Organization forward. This role will include supporting the Service of Process workflow and the Claims Tax Year End processes. Below are a few of the additional tasks you could be responsible for: Uploads, downloads, and conversions of digital media received for claim files. Processing of incoming claim payments and managing checks returned due to insufficient address. Troubleshoot potential tax reporting compliance issues or problems. Review and correct IRS reports listing data errors. Maintain compliance with Federal Internal Revenue Service rules and regulations. Provide clerical and administrative support to the claims...

In this role you would be responsible for providing guests with friendly and efficient food & beverage service on the golf course. Golf Digest lists SentryWorld as one of America’s 100 Greatest Public Golf Courses. Join the team that’s responsible for making sure we continue to earn that honor. We’re currently looking to fill Golf Course Food & Beverage Attendant openings for the upcoming 2026 golf season. Apply today and spend your days on one of the finest parkland courses in the country! We are looking for someone that is focused, driven, and has a passion for the golf industry and customer service! If you think you are a good fit, we would love to hear from you.   What You’ll Do As a Golf Course Food & Beverage Attendant at SentryWorld, you will be a key piece in our guest’s experience. To ensure our guest’s expectations are exceeded, you’ll: Provide a prompt and convenient method for guests to obtain food and beverage items while on the course. Serve...

Our SentryWorld team is looking to add Line/Grill Cooks to our culinary department. We are looking for people like you who are curious, hardworking, and always looking to improve. At Sentry, the best parts of our business come from our very own backyard.   All across   our organization, we work to cultivate homegrown talent; people like you are curious, hardworking, and always looking to improve.   Our friendly team s at   SentryWorld are looking   for   Line /Grill   Cooks   for   our culinary   team   and we want you to join us.    Current   Line/Grill Cook  opportunities   at SentryWorld   include:   Events & Banquets-   Full-time (30-40 hours)   Library Café- Less Than 20 hours a week   If you think   you’d   be   a good   fit,   we’d   love to hear from you.     What   You’ll   Do   As a Line/Grill Coo k,   you ’ll :   Prepare   a variety of...

The Inn at SentryWorld is seeking an On-call Bartender. As a bartender you would be responsible for providing positive, energetic and friendly bar experience for all guests. SentryWorld is about people and the relationships we build. We pride ourselves on the promise to deliver outstanding services and experience for our guests. We are looking to add an energetic and experienced Bartender with knowledge of contemporary cocktails, beer, and   wine.       If you think   you'd   be a good fit, we welcome you to apply!   What   You’ll   Do   As a Bartender at The Inn at SentryWorld, you will help to provide a welcoming and enjoyable environment for our hotel guests. In addition,   you’ll : Provide outstanding customer service to all guests and promote a positive image of SentryWorld facilities.   Prepare and serve beverages.   Ensure   bar   area is properly stocked for a successful service....

The Inn at SentryWorld is about people and the relationships we build. Our onsite Baristas not only craft wonderful beverages for our guests, but they also create an experience. Based on availability and business needs, this position could be filled as on-call, part-time or full-time What You’ll Do As a barista at the Library Café, you will: Greet customers and engage in conversations regarding available food and beverage items, and current specials. Process orders ensuring all transactions are handled timely and accurately.  Prepare and/or serve bakery and beverages, such as coffee, espresso, and tea according to company standards and customer requests. Clean and organize work and storage areas including, but not limited to equipment, cases, dishes, counters, refrigerators, and floors to ensure a sanitary work environment and easy access to needed resources. Monitor equipment to ensure it is operating properly and report any maintenance needs. Perform support tasks...

You’ll lead teams responsible for creating & executing learning strategies for our associates in our Commercial Lines, Personal Lines, and Customer Service & Operations business units. We believe learning and development is essential to individual and organizational growth and fully understand that it doesn’t just happen by accident. In fact, it requires a strong strategic plan partnered with individuals and leaders who understand the complexities of performance-based learning. Is that you? Do you have the experience and desire to work collaboratively to assess, plan, design, implement and evaluate performance-based learning and development initiatives? As the Associate Director of Learning, you’ll be part of the SentryU team, whose mission is to build capabilities, connections, culture, and commitment for all associates at Sentry, and have the opportunity to make a positive difference for others every day. What You'll Do As an Associate Director – Learning, you...

Serve as first contact for claims, handling phone, online, and mail submissions, meeting call KPIs, collaborating in team huddles, learning Sentry units, and job shadowing. Sentry is seeking motivated college students for our Part-Time College Student Program within their Customer Service & Operations (CS&O) organization. This program is designed to provide students with the opportunity to gain valuable professional experience and exposure to the insurance industry as a possible long-term career path. The program encourages a learning mindset through training opportunities, business unit overviews, job shadowing, and networking aligned to students’ career interests. As a Customer Service Representative within our contact center, you will play a critical part in providing services to insureds, claimants, and others relating to the “First Notice of Loss” reports.  As Sentry’s promise to be there for our customers during their time of need, you’ll provide technical...

Responsible for providing a positive, energetic and friendly bar experience to all guests. Our friendly team at PJ’s is looking to add energetic and experienced Bartenders with knowledge of contemporary cocktails, beer, and wine and we want you to join us. We’ll provide the training you need and the positive environment you deserve. Apply today to come work at one of the most popular restaurants in central Wisconsin! What You’ll Do To create a positive experience for our guests, you’ll: Provide outstanding customer service to all customers and promote a positive image of Sentry facilities. Prepare and serve beverages in a high-volume atmosphere. Receive and serve food orders taken at the bar. Record all sales and collect money for payment and is responsible for guest checks. Maintain the cleanliness of the bar area. What it Takes   Age requirement of 21+ required High School Diploma or equivalent work experience. Previous bartending experience preferred...

As a Renewal Underwriting Executive in our National Account business unit, you will provide consistent customized service through professional communication with customers and brokers. Sentry’s dedication to customers is embodied by our best employees. At Sentry, our associates take care of our customers with a passion for service and delivering business results. The primary responsibility is to retain accounts by developing and delivering a comprehensive stewardship process that fosters strong relationships with assigned National Accounts. The Renewal Underwriting Executive applies underwriting policy, philosophy and procedures to evaluate the acceptability of submitted or existing business.  The Renewal Underwriting Executive will serve the Chicago territory and will reside in the Madison, WI, Milwaukee, WI or Stevens Point, WI area. If the selected candidate resides in Stevens Point, WI they will report to our Division Street office location. Based on qualifications and...

Investigate, negotiate and resolve claims in an efficient and effect manner. This role will be filled in Stevens Point, WI – Division Street; Edwardsville, IL; or Madison Wi office locations following our hybrid work model. What You'll Do: As a Claims Representative - Liability, you will: Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them. Verify coverage by thoroughly reviewing the policy and interpreting policy terms, conditions, and language. Evaluate liability by taking recorded statements from involved parties and witnesses, reviewing police reports, and compiling other pertinent evidence. Negotiate or deny liability based on the investigation outcome. Evaluate physical damage and bodily injury claims based on estimates, photographs, appraisals, medical reports, medical bills, and other...

This role will oversee the day‑to‑day operational functions of a legal support team, ensuring efficient workflow, continuous improvement and high‑quality service delivery. What You’ll Do: As a Legal Operations and Support Supervisor, you will oversee the Legal Specialists and Legal Assistants at Sentry that provide critical support to the legal team.  You’ll also play a key role in establishing a legal operations function, allowing Sentry’s Legal Department to better understand the work we do to best align our efforts to Sentry’s strategic initiatives.   In addition, you will... Collect and analyze data on legal activities, performance metrics, and spend to provide insights for strategic decision-making. Oversee implementation and optimization of legal technology solutions like e-billing, matter management, and legal spend analytics to streamline tasks and improve efficiency. Assist the Legal Department in managing its legal spend and relationships with outside...