10 customer service associate jobs found in Stevens Point, WI

In this role, you will provide exceptional service to all guests at The Inn at SentryWorld by assisting them in a friendly, efficient, courteous and professional manner At The Inn at SentryWorld , our business is about people and the relationships we build. Our atmosphere is welcoming and our team is genuine, dedicated, and insightful when it comes to delivering excellent service. If you enjoy forming long-lasting connections join our Front Desk team. As our Full-time Front Desk Attendant , we’ll count on you to create an exceptional first impression and luxury experience for all our guests What You’ll Do As a Front Desk Attendant, you will: Provide guests with a friendly and efficient check-in confirming guest information, verifying room rate, selecting room, coding electronic keys, providing welcome packet, and providing directions to room. Provide detailed and accurate information in person or over the phone regarding hotel policies, services, amenities, and...

Supports the operational needs of the 401k line of business. What You’ll Do As an Operations Support Technician – 401K associate you will… Process transactions and facilitates plan/customer data management validating client data and funding while maintaining and creating participant census data. Respond to questions from customers, producers, and supporting units. Prepares, maintains, reviews, and analyzes plan documents and electronic records ensuring that each customer plan administration is compliant according to the plan document. Collaborates with other 401K units to meet client needs while providing sales support from point of sale to ongoing plan administration. Supports operations and service teams with quality audits, system testing, and document internal procedures as well as assisting with onboarding and informal training for new associates. What it Takes High school Diploma or equivalent work experience Excellent verbal and written communications...

This position will be filled working out of Sentry's Stevens Point, WI Strongs office. The Operations Technician Senior will support commercial lines (CL) operational and underwriting processes within guidelines by handling a variety of basic to moderately complex policy transactions that support the review and acceptance/decline of new or renewal CL business. This team member assists on behalf of underwriting claims, sales producers, and agents, compiles and/or shares policy and coverage for assigned lines of business and customers. They will ensure proper documentation and records management according to regulatory and Sentry standards. What You'll Do • Respond to internal and external information requests, including email and phone inquiries. Effectively explain plan details and/or processing requirements • Document and maintain customer policy information. Gathers necessary data from various sources, reviews data for accuracy and ensures appropriate resolution...

We are looking an On-Call Shuttle Driver to provide transportation throughout the Stevens Point and Central Wisconsin area for our guests during their stay. We are looking for a Shuttle Driver during the hours of 7am-3pm CST and 3pm-11pm CST What You'll Do As a Shuttle Driver for The Inn at SentryWorld, you will: • Responsible for transporting guests, associates, visitors, and clients to and from The Inn or special trips and deliveries as requested. This may require waiting for extended periods of time for passengers while they attend events • Maintain vehicle records on the shuttle usage (i.e. mileage, gas supply, etc.) and be responsible for keeping the shuttle vehicles clean. • Assist guests with lifting and carrying baggage on and off the shuttle What it Takes • High School Diploma or equivalent work experience. • 0-2 years of related work experience preferred • Clean driving record and a valid driver’s license • Demonstrated ability to be responsible,...

As a Security Officer, you'll monitor numerous properties to provide safety and security to Sentry associates, visitors, and assets. You'll analyze and appropriately respond to emergency situations and operate as first responder for all security, safety, and medical incidents within the building and provide immediate medical support during incidents requiring certain immediate medical attention. You'll also investigate any suspicious or unusual occurrences on Sentry property and ensure necessary reporting and follow-up actions take place. You'll also administer the access control system ensuring individuals have the ability to enter appropriate areas. You'll assist with Executive Protection when requested by senior staff members or management. We are currently looking for Security Officers to assist our 1st shift and 2nd  shift teams: 1st shift hours are between 5:30am-2:30pm, Monday through Friday 2nd shift hours are from 2:30-10:30pm, Monday through Friday There will...

Responsible for greeting and opening doors for guest upon their arrival and departure from the Inn At the Inn at SentryWorld , we focus on the guest experience .   As the Door Attendant, you’ll be the first person our guests meet. With a welcoming demeanor, you’ll welcome and escort our guests and help transport their luggage to and from their accommodations .      What You'll Do   Gre e t and open doors for guests upon their arrival to The Inn at SentryWorld.   T ransport guest’s luggage to and from their vehicles, rooms, and bell attendant station upon arrival/departure.    Promote SentryWorld amenities to help e nsure a positive guest experience.   Maintains working knowledge of Sentry Services facilities and hours of operation, as well as local information to respond to guest questions     What it Takes   Age requirement of 18+...

You will have a primary role in assisting corporate areas with staff planning, expense budgeting & tracking, reporting of actual to plan variances, & additional FP&A tasks as assigned. We’re seeking a self-motivated professional with technical and analytical skills to join our Financial Planning and Analysis team as a Senior Financial Analyst. If you’ve got a passion for helping others, our goal is to turn that passion into action. At Sentry, we care about delivering long-term results. Our associates embody this same future-focused approach – meeting challenges head-on and offering solutions and pricing that keeps customers coming back down the line. This position will be located at our office in Stevens Point, WI in a hybrid work model and is not a fully remote opportunity. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas.   What You'll Do   As a Senior Financial Analyst, you will:  Review financial...

The Host/Hostess is responsible for greeting, welcoming and seating all guests on a timely and courteous basis PJ's at SentryWorld is seeking an energetic and enthusiastic Hosts (Less Than 20 hours and On-call) to join our team. We work as a small team and have very high standards of service, meaning we work hard and with precision, while delivering on our hospitality standards of customer service.    Apply today and come work at one of the most popular restaurants in central Wisconsin!   What You’ll Do   As a Host/ Hostess , you will:   Graciously greet guests, escort them to their table and provide menus    Manage seating chart and monitor restaurant activity to determine seating and dining flow   Manage restaurant waiting list during high volumes to accurately establish waiting time estimates for guests   Address any issues/complaints from guests and offer...

In this internship, you'll gain hands-on experience and work with a mentor to learn all about Industrial Hygienist role, and network with leadership at social events. Here at Sentry, we value real work experience for our interns. We offer not only an internship, but an experience for students to get a head start on their careers, early on. With the safety services internship, you will work with a mentor to learn how safety services play a vital role in the company’s success. You will also get opportunities to network by attending diverse social events and meeting leadership in multiple areas.    What You’ll Do As an Industrial Hygiene intern within our National Accounts Division, you’ll work directly within our industrial hygiene and safety teams. Here is a look at what you’ll be doing: Conduct hands-on industrial hygiene consultations, including chemical and noise exposure assessments. Prepare detailed technical reports and develop practical recommendations to help...

In this internship, you'll gain hands-on experience and work with a mentor to learn all about Risk Control/Occupational Safety, and network with leadership at social events. Here at Sentry, we value real work experience for our interns. We offer not only an internship, but an experience for students to get a head start on their careers, early on. With the safety services internship, you will work with a mentor to learn how safety services play a vital role in the company’s success. You will also get opportunities to network by attending diverse social events and meeting leadership in multiple areas.  What You’ll Do As a Risk Control/Occupational Safety intern, you’ll gain hands-on safety and insurance experience. Here’s a look at what you’ll be doing: Partner with experienced safety consultants across multiple Sentry business units to learn the ropes of risk control. Conduct safety walkthroughs and facility inspections across diverse industries, including property,...