11 it support specialist jobs found in Stevens Point

Sentry's Operational Assistant– 401K supports the operational needs of the 401K line of business by participating in the setup and maintenance of plans, and supporting ongoing projects. This a temporary position with an anticipated end date of 1/23/2026. This position would report to our Strongs-Stevens Point, WI Office. What You'll Do As an Operations Assistant– 401K associate you will… Process transactions and facilitate plan/customer data management validating client data and funding while maintaining and creating participant census data. Respond to questions from customers, producers, and supporting units. Prepares, maintains, reviews, and analyzes plan documents and electronic records ensuring that each customer plan administration is compliant according to the plan document. Collaborate with other 401K units to meet client needs while providing sales support from point of sale to ongoing plan administration. Supports operations and service teams with quality...

Commercial Property Underwriter is a technical property consultant and provides guidance to improve underwriting skills across business units to help achieve growth and profitability. Sentry Insurance is seeking a highly-skilled and experienced commercial lines products professional to support the strategic operations of Sentry's Business Products. This subject matter expert will do market research, competitor analysis and develop products that will support Sentry's business strategy, to meet annual growth and profitability objectives within our commercial lines insurance operation. You will lead the development and maintenance of products, technical underwriting guidelines, and sophisticated pricing tools across property line of business. This position would ideally be located at our Home Office in Stevens Point, WI, however, a remote option would be considered for the right candidate based on qualifications and experience. Based on qualifications and experience,...

The HR Business Partner provides support and guidance to Sentry managers and associates across a range of areas such as talent acquisition and associate relations. What You'll Do As an HR Business Partner, you will: Execute the entire recruitment cycle for assigned positions from the requisition process, the presentation of candidates, and pre-hire screens to final offer letter.  Source active candidates from online databases, contact lists, internal databases and employee referrals. Source passive candidates through networking, cold calling, internet searches and research. Coordinate the employee exit process, conduct exit interviews, and provide critical information and input into termination decisions.  Coordinate the termination process involving HR Business Consultant, associate relations management and manager and as needed corporate security.  Serve as a point of contact for terminated associates. Review initial complaints, conduct investigations, and...

Our Support Center Analysts assist our end-users by providing technical and operational assistance. At Sentry, we’re more than just insurance— We can offer you more than just a job, we want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally. This position works Monday-Friday 10:30am-7:00pm and works occasional Saturday morning shifts. The training schedule for this position may vary. If you have experience in the skills listed above, please consider joining our Sentry team! What You’ll Do You’ll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You’ll have the opportunity to: Innovate: Through our agile development process, you’ll have the opportunity to apply your creativity and innovation to drive new solutions. Learn: Sentry provides several resources...

Sentry is seeking a strategic and visionary Lead Actuary to spearhead new initiatives within Small Commercial. This role will serve as the cornerstone for actuarial leadership, driving excellence across pricing, reserving, and capital management functions. This is a high-impact opportunity to shape the future of Small Commercial at Sentry through data-driven decision-making and innovative actuarial leadership. What You'll Do As a Lead Actuary, you will: Architect and implement dynamic pricing models, owning proprietary pricing frameworks for core Small Commercial products. Oversee all state and regulatory filings to ensure competitive and profitable pricing strategies. Collaborate cross-functionally with product, engineering, and data analytics teams to embed pricing directly into the underwriting and quote-to-bind experience. Provide critical actuarial insights to guide capital allocation, reinsurance strategy, and long-term financial forecasting. Analyze rate...

At Sentry, we’re committed to helping our organization anticipate, understand, and manage risks that matter most—strategic, operational, financial, compliance, and emerging. We’re seeking a versatile Enterprise Risk Management (ERM) Analyst who is curious, analytical, and enthusiastic about understanding connections between business objectives and risk. In this role, you’ll help strengthen organizational resilience, enhance decision-making, and support a consistent risk culture across the enterprise. You will play a key role in advancing our ERM framework, facilitating risk assessments, and producing meaningful insights for senior leaders and governance committees What You'll Do As an ERM Analyst, you will: Facilitate enterprise-wide risk identification, assessment, and analysis in partnership with business leaders and risk owners Support the ongoing enhancement of the ERM framework to ensure risk practices remain consistent and value-added Coordinate quarterly and...

We are currently seeking an HR Business Consultant to join the Sentry team! As an HR Business Consultant, you will provide a broad range of strategic human resources consulting services to leaders within the business area(s) you support. What You'll Do As an HR Business Consultant, you will: Build strategic relationships with business leaders and develop trust and business acumen to deliver on business needs. Identify, define and recommend solutions to address the needs of the business while taking account of the broad impact on the business and HR strategies. Utilize key business/HR metrics and data to monitor changes or trends and examines results. Communicate and provide interpretation of results to business units to influence outcomes and aid decision making. Lead and facilitate HR programs and services in line with the business area’s strategic plan. Provide change management consultation to assigned business areas as needed. Provide strategic...

In this role, you'll investigate, evaluate, and resolve high exposure, complex multi-line subrogation claims in an efficient and accurate manner. You'll independently manage a caseload, develop strategies to prove subrogation theories, negotiate settlements, and communicate effectively with policyholders, suppliers, and other stakeholders. You'll provide guidance and mentor claim representatives. You'll leverage your strong analytical, decision-making, and problem-solving skills to determine liability and ensure fair claim resolutions. This position will be located in our Stevens Point, WI – Division Street office under our hybrid work model. What You’ll Do: Drive strategic subrogation initiatives for complex and high-exposure property and workers’ compensation losses, identifying all potential avenues for recovery, including non-traditional sources. Handle severe and complex litigation while working with manager, staff counsel, or subrogation counsel. Attend...

At Sentry, we realize that getting valuable, hands-on experience is important for you and your career. We’re looking to recruit UW-Stevens Point for our Claims Co-op program. In this program you’ll have the opportunity to work part-time while attending classes and full-time during summers. Our co-op program is designed to provide you the opportunity to gain valuable experience while working in our Stevens Point location. What You’ll Do The Claims co-op students will work closely with a mentor to understand how claims are handled. Our Claims Co-op offers opportunities to: Assist claims representatives with claim handling activity Support internal and external customers with empathy and understanding Document claim files with information provided Bilingual support as applicable Access to insurance course work including licensing and designations Professional and Personal development opportunity Develop knowledge of claim handling best practices and...

We pride ourselves on being the experts in what we do, and we need individuals who are experienced to be able to handle the more complex spend categories and execute procurement actions that support business operations while continually adding value to the organization. You’ll develop and maintain relationships with internal and external stakeholders, while creating procurement strategies, monitoring the contract lifecycles, managing supplier performance, and being a trusted business advisor for the Information Technology stakeholders. What You'll Do As a Senior Procurement Specialist, you will: Manage complex Information Technology spend categories, including maintaining awareness of current and future needs, monitoring milestones and reviewing contract terms.  Develop and execute action plans based on the identified sourcing strategy, business needs and improvement to ensure standards are achieved at a competitive rate with minimal risk. Develop and execute...

Here at Sentry, we value real work experience for our interns. We offer not only an internship, but an experience for students to get a head start on their careers, early on. With the claims internship, you will work with a mentor to learn what claims are and how they play a vital role in the company’s success, as well as how claims are handled. You will also get opportunities to network by attending diverse social events and meeting leadership in multiple areas. What You’ll Do Our Claims internship offers opportunities to: Learn about claims negotiations Support customers with empathy and understanding Verify coverage of current customers Investigate losses by gathering relevant information Document your actions and information gathered about claims Obtain required licensing as needed What it Takes To be considered for this position, the following criteria is necessary: Pursuing an undergraduate or associate degree in Business, Insurance,...