25 service associate jobs found in Stevens Point

Support our claims operations through accurate data entry, record maintenance, and document prep. Resolve errors, assist stakeholders, and keep claims moving efficiently. Please note: this role is NOT available for remote work and will be staffed out of our Stevens Point, WI office following a hybrid work schedule. What You'll Do   Provide support in   maintaining   claim files, including updating claim coding, financial, and other data elements, preparing a variety   of claims forms and materials, and ordering police reports. Review and audit reports associated with claim file activity for documentation and accuracy. Enter/update   data   as necessary.   Assist   with basic claim referrals to various claims suppliers, including telephonic and field case managers, medical canvases, and   surveillance requests. Complete simple forms when   required .   Compile and review claim records and materials in response to...

Join our Medical Bill Review team to ensure accurate processing of wage loss and medical claims using applicable laws; manage routine bills and escalate complex issues. This position will be staffed out of our Stevens Point, WI office and is NOT available for remote work. What You'll Do As a Medical Bill Reviewer I , you will: Review, and evaluate in accordance with state regulations and established guidelines, processes original medical, dental, and pharmacy bills. Evaluate bill data in compliance with medical bill processing guidelines. Identifies errors and makes corrections when possible. Determines the completeness of a bill and evaluates whether the bill can be sent back to the provider for required information in accordance with state guidelines. Complete and submit state mandated forms regarding bill review reductions and/or denials in accordance with jurisdictional requirements. Review and issue payment of vendor bills related to claim handling which may...

Join our Commercial Auto team by leading claim investigations, assessing liability, and driving fast, fair resolutions for policyholders. This position will be located at our Stevens Point, WI office following the hybrid work model and is NOT available for remote work. What You'll Do   As a Claims Representative Entry Level, you will:  Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.  Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.  Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.  Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions...

Responsible for providing a positive, energetic and friendly bar experience to all guests Our friendly team at PJ’s is looking to add energetic and experienced Bartenders with knowledge of contemporary cocktails, beer, and wine and we want you to join us. We’ll provide the training you need and the positive environment you deserve. Apply today to come work at one of the most popular restaurants in central Wisconsin! What You’ll Do To create a positive experience for our guests, you’ll: Provide outstanding customer service to all customers and promote a positive image of Sentry facilities. Prepare and serve beverages in a high-volume atmosphere. Receive and serve food orders taken at the bar. Record all sales and collect money for payment and is responsible for guest checks. Maintain the cleanliness of the bar area. What it Takes   Age requirement of 21+ required High School Diploma or equivalent work experience. Previous bartending...

In this role you would be responsible for providing guests with friendly and efficient food & beverage service on the golf course. Golf Digest lists SentryWorld as one of America’s 100 Greatest Public Golf Courses. Join the team that’s responsible for making sure we continue to earn that honor. We’re currently looking to fill Golf Course Food & Beverage Attendant openings for the upcoming 2026 golf season. Apply today and spend your days on one of the finest parkland courses in the country! We are looking for someone that is focused, driven, and has a passion for the golf industry and customer service! If you think you are a good fit, we would love to hear from you.   What You’ll Do As a Golf Course Food & Beverage Attendant at SentryWorld, you will be a key piece in our guest’s experience. To ensure our guest’s expectations are exceeded, you’ll: Provide a prompt and convenient method for guests to obtain food and beverage items while on the course. Serve...

Our team is proud to host events both large and small including social celebrations, corporate meetings and retreats and golf outings The SentryWorld Private Events & Banquet team is seeking Full-time Banquet Servers to join their team. The team is looking for someone with a passion to deliver on our high standards for customer service, while working as part of a small, cohesive team. A professional and friendly demeanor is required. If you think you’d be a good fit, we’d love to hear from you. What You’ll Do As a Banquet Server you will: Ensure proper set-up of tables and bars in assigned meeting room according to Banquet Event Order Deliver and serve food and beverages, including, but not limited to meals, condiments and accompaniments. Ensure guest satisfaction by monitoring guests needs on a continuous basis Promptly remove dishes from tables at conclusion of meal period and delivers to stewarding area Open and serve wine or alcoholic beverages as directed....

Join our detail-oriented housekeeping team that helps maintain the beauty and charm of The Inn at SentryWorld At The Inn at SentryWorld, our business is about people and the relationships we build. Our atmosphere is welcoming, and our team is genuine, dedicated and insightful when it comes delivering excellent service. The team is seeking Seasonal Part-Time Housekeepers to join our detail-oriented housekeeping team and help maintain the beauty and charm of The Inn at SentryWorld. This position has a starting rate of $16/hour. What You’ll Do As a housekeeper, you will: Clean guest rooms to ensure all areas are properly sanitized and appropriately stocked with room amenities. Change and replace guest room bedding and towels and direct necessary items to laundry area. Vacuum guest rooms and clean all floor surfaces while following set procedures. Dust and sanitize all in-room surfaces, safely, using appropriate chemicals and equipment. Deliver items such as extra...

Our team is proud to host events both large and small including social celebrations, corporate meetings and retreats and golf outings. The SentryWorld Private Events & Banquet team is seeking Part-time Banquet Servers to join their team. The team is looking for someone with a passion to deliver on our high standards for customer service, while working as part of a small, cohesive team. A professional and friendly demeanor is required. If you think you’d be a good fit, we’d love to hear from you. What You’ll Do As a Banquet Server you will: Ensure proper set-up of tables and bars in assigned meeting room according to Banquet Event Order Deliver and serve food and beverages, including, but not limited to meals, condiments and accompaniments. Ensure guest satisfaction by monitoring guests needs on a continuous basis Promptly remove dishes from tables at conclusion of meal period and delivers to stewarding area Open and serve wine or alcoholic beverages as directed....

Join our detail-oriented housekeeping team that helps maintain the beauty and charm of The Inn at SentryWorld At The Inn at SentryWorld, our business is about people and the relationships we build. Our atmosphere is welcoming, and our team is genuine, dedicated and insightful when it comes delivering excellent service. The team is seeking Seasonal Full-Time Housekeepers to join our detail-oriented housekeeping team and help maintain the beauty and charm of The Inn at SentryWorld. This position has a starting rate of $16/hour. What You’ll Do As a housekeeper, you will: Clean guest rooms to ensure all areas are properly sanitized and appropriately stocked with room amenities. Change and replace guest room bedding and towels and direct necessary items to laundry area. Vacuum guest rooms and clean all floor surfaces while following set procedures. Dust and sanitize all in-room surfaces, safely, using appropriate chemicals and equipment. Deliver items such...

Join our detail-oriented housekeeping team that helps maintain the beauty and charm of The Inn at SentryWorld At The Inn at SentryWorld, our business is about people and the relationships we build. Our atmosphere is welcoming, and our team is genuine, dedicated and insightful when it comes delivering excellent service. The team is seeking a Full-time housekeeper to join our detail-oriented housekeeping team at The Inn at SentryWorld. This position has a starting rate of $16/hour. What You’ll Do As a housekeeper, you will: Clean guest rooms to ensure all areas are properly sanitized and appropriately stocked with room amenities. Change and replace guest room bedding and towels and direct necessary items to laundry area. Vacuum guest rooms and clean all floor surfaces while following set procedures. Dust and sanitize all in-room surfaces, safely, using appropriate chemicals and equipment. Deliver items such as extra linens, towels or pillows to rooms upon guest...

Sentry is currently seeking an individual to translate verbally or rewrite documents in specified language following established rules What You'll Do As the translator for Sentry Insurance, you will translate verbally phone conversations and rewrite documents in both English and Spanish. This individual would also follow a hybrid work model and is eligible to work out of our Stevens Point, WI, Freeport, IL or Goldsboro, NC office locations. For Sentry, our flexible schedule would be Mondays and Fridays are optional work from home days and Tuesday, Wednesday and Thursday are in office days. Additionally, you’ll: Participate on phone calls between Sentry and Claimants Interpret various dialect meanings while translating verbally or in written form Provide translation services to all Sentry offices Translate a high volume of calls daily Provide a high quality of customer service for internal and external customers What It Takes...

SentryWorld PJ’s is seeking an energetic and enthusiastic Host/Hostess. As a host you would be responsible for greeting, welcoming and seating all guests on a timely and courteous basis PJ's at SentryWorld is seeking an energetic and enthusiastic Host to join our team. We work as a small team and have very high standards of service, meaning we work hard and with precision, while delivering on our hospitality standards of customer service. Apply today and come work at one of the most popular restaurants in central Wisconsin! What You’ll Do As a Host/Hostess, you will: Graciously greet guests, escort them to their table, and provide menus Assist management in maintaining details of the restaurant atmosphere Manage seating chart and monitor restaurant activity to determine seating and dining flow Manage restaurant waiting list during high volumes to accurately establish waiting times Assist fellow team members with side work including, but not limited to, cleaning and...

The SentryWorld Private Events & Banquet team is seeking Bartenders to join the team The SentryWorld Private Events & Banquet team is seeking Bartenders to join their team. The team is looking for someone with a passion to deliver on our high standards for customer service, while working as part of a small, cohesive team. A professional and friendly demeanor is required. If you think you’d be a good fit, we’d love to hear from you. What You’ll Do As a Banquet Bartender you will: Prepare and serve beverages in a high-volume atmosphere. Maintain a high-level of knowledge in wine, beer, mixed drink recipes, and other beverages. Record all sales and collect money for payment and is responsible for guest checks. Maintain the cleanliness of the bar area. Provide outstanding customer service to all customers and promote a positive image of Sentry facilities. What it Takes Age requirement of 21+ required High School Diploma or equivalent work experience....

In this role you would assist the banquet leadership team in the planning, organizing and execution of all banquet functions At SentryWorld, our business is built around people. We pride ourselves on the promise to deliver world-class services to our guests. The SentryWorld Events Team is seeking an energetic and enthusiastic Banquet Captain. This role is the perfect fit if you are looking to increase experience and responsibility in event planning, while ensuring our guests are receiving efficient and effective service throughout their event. What You'll Do As a Banquet Captain, you will partner with the Conference Services Managers & Banquet Manager to ensure the successful execution of events and will also act as a team leader in event set-up/take down, food and beverage service, and as a co-leader in the front-of-house event operations. In addition, you’ll: Oversee food and beverage service to ensure quality, consistency and that SentryWorld service standards are...

As a restaurant server, you would provide friendly and efficient service to ensure every guest has a positive dining experience.. At Sentry, the best parts of our business come from our very own backyard.   All across   our organization, we work to cultivate homegrown talent; people like you are curious, hardworking, and always looking to improve.    At PJ’s Restaurant,   located   within SentryWorld, we specialize in homemade recipes that   are   the Wisconsin focus   including,   cheese curds, fish fry, and cocktails.   We work as a small team and have   very high   standards of service, meaning we work hard and with precisio n.   We are looking for someone that is focused, passionate, empathetic, and takes hospitality seriously.   If you think you are a good fit, we would love to hear from you!     What   You’ll   Do   As   Server , you will   be responsible for   providing guests with friendly and...

In this role, you’ll investigate and resolve moderate to complex insurance claims in an efficient and accurate manner. This position will be located in our Stevens Point, WI - Division Street; Edwardsville, Il; or Madison, WI office under our hybrid work model. What You’ll Do: As a Senior Claims Representative, you'll provide superior service by conducting prompt claim investigations, which includes evaluating coverage, determining liability, and settlement of damages including those in litigation. In addition, you will: Verify coverages by thoroughly reviewing the policy and interpreting policy terms, conditions, and language, which may require working with coverage counsel. Evaluate complex liability by taking recorded statements from involved parties and witnesses, reviewing police reports, and compiling other pertinent evidence. Analyze all potential exposures, potentially high limit exposures, and resolve claims in the best interest of the insured, claimant,...

The Inn at SentryWorld is seeking an On-call Bartender. As a bartender you would be responsible for providing positive, energetic and friendly bar experience for all guests. SentryWorld is about people and the relationships we build. We pride ourselves on the promise to deliver outstanding services and experience for our guests. We are looking to add an energetic and experienced Bartender with knowledge of contemporary cocktails, beer, and   wine.       If you think   you'd   be a good fit, we welcome you to apply!   What   You’ll   Do   As a Bartender at The Inn at SentryWorld, you will help to provide a welcoming and enjoyable environment for our hotel guests. In addition,   you’ll : Provide outstanding customer service to all guests and promote a positive image of SentryWorld facilities.   Prepare and serve beverages.   Ensure   bar   area is properly stocked for a successful service....

This role will oversee the day‑to‑day operational functions of a legal support team, ensuring efficient workflow, continuous improvement and high‑quality service delivery. What You’ll Do: As a Legal Operations and Support Supervisor, you will oversee the Legal Specialists and Legal Assistants at Sentry that provide critical support to the legal team.  You’ll also play a key role in establishing a legal operations function, allowing Sentry’s Legal Department to better understand the work we do to best align our efforts to Sentry’s strategic initiatives.   In addition, you will... Collect and analyze data on legal activities, performance metrics, and spend to provide insights for strategic decision-making. Oversee implementation and optimization of legal technology solutions like e-billing, matter management, and legal spend analytics to streamline tasks and improve efficiency. Assist the Legal Department in managing its legal spend and relationships with outside...

Serve as first contact for claims, handling phone, online, and mail submissions, meeting call KPIs, collaborating in team huddles, learning Sentry units, and job shadowing. Sentry is seeking motivated college students for our Part-Time College Student Program within their Customer Service & Operations (CS&O) organization. This program is designed to provide students with the opportunity to gain valuable professional experience and exposure to the insurance industry as a possible long-term career path. The program encourages a learning mindset through training opportunities, business unit overviews, job shadowing, and networking aligned to students’ career interests. As a Customer Service Representative within our contact center, you will play a critical part in providing services to insureds, claimants, and others relating to the “First Notice of Loss” reports.  As Sentry’s promise to be there for our customers during their time of need, you’ll provide technical...

As a groundskeeper you would perform a variety of duties to support the ongoing care and maintenance of the grounds and related areas at SentryWorld Golf Digest lists SentryWorld as one of America’s 100 Greatest Public Golf Courses. Join the team that’s responsible for making sure we continue to earn that honor! We are seeking full time, seasonal Golf Course Groundskeepers to join us at SentryWorld as we look ahead to the 2026 season! Apply today and spend your days on one of the finest courses in the country! We are looking for someone that is focused, driven, and has a passion for the golf course maintenance field! If you think you are a good fit, we would love to hear from you.   What You'll Do As a Groundskeeper, you’ll: Perform maintenance of grounds around SentryWorld Properties. Some tasks include mowing, string trimming, edging, mulching, etc. to enhance the appearance of SentryWorld Prepare playing surfaces on the golf course such as greens, tees, fairways,...