2 customer service manager jobs found in Sun Prairie

Primary Details Time Type: Full time Worker Type: Employee Title: Infrastructure Services Lead The Opportunity: This position is responsible for administering, supporting, and maintaining infrastructure services in alignment with QBE policies and standards. This role ensures reliable, high-quality service delivery across Data Center Colocation, Managed Services, and Public and Private Cloud environments by partnering with infrastructure teams, technical architects, and third-party providers. This position provides advanced systems and infrastructure analysis, contributes to planning and budgeting activities, and drives automation, optimization, and continuous improvement initiatives. The Service Delivery Lead operates with minimal supervision, exercising strong initiative, independent judgment, and accountability for customer experience and service outcomes. Location: Sun Prairie, Wisconsin Work Arrangement: This role will be on a hybrid schedule required to come in the...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: Lead the development of application enhancements and new development efforts by providing technical expertise, partnering with key stakeholders and reviewing application requirements and use cases to ensure application system functionality. Location: Sun Prairie, Wisconsin One QBE Way, Sun Prairie, WI 53596; Chicago, IL 500 West Madison St. Suite 1205 Chicago, IL 60661; New York City, NY 28 Liberty Street, 26th Floor, New York NY 10005; Atlanta, GA  3340 Peachtree Road, Tower Place 100 Atlanta GA 30326; Plano, TX 6400 International Parkway Suite 2000 Plano, TX  75093 Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week. The salary range for this role is: $118,500 - $222,000 Your new role: Lead the development of conceptual design for application enhancements by collaborating with other technical...