09/18/2026
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. We’re looking for an experienced Employee Benefits Account Manager to provide high-quality service and support for group benefits clients. In this role, you’ll partner with clients, brokers, carriers, members, and providers to manage day-to-day benefit administration, resolve service issues, and help deliver an exceptional client experience. What You’ll Do Manage and service a portfolio of group Employee Benefits accounts. Participate in client meetings, broker sales calls, employee enrollment meetings, and departmental service meetings. Resolve benefit inquiries, enrollment issues, claims concerns, eligibility questions, and carrier premium billing discrepancies. Serve as a liaison between clients, carriers, members, and providers to help resolve claims and service issues. Investigate and track inquiries and complaints...
Brown & Brown
Syracuse, NY
Full Time
