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Full Time 6
Syracuse customer support officer New York

8 customer support officer jobs found in Syracuse, NY

Sedgwick
03/15/2026  
Claims Representative (IAP) - Workers Compensation Training Program | Syracuse, NY
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Representative (IAP) - Workers Compensation Training Program | Syracuse, NY Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career? A stable and consistent work environment in an office setting. A training program to learn how to investigate and resolve complex situations for employees and customers from some of the world’s most reputable brands. Career development and promotional...
Sedgwick Syracuse, NY, USA Full Time
Sedgwick
03/15/2026  
Workers Compensation Claims Representative | Medical Only | Syracuse, NY
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Workers Compensation Claims Representative | Medical Only | Syracuse, NY Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?  A stable and consistent work environment in an office setting  Career development and promotional growth opportunities through increasing responsibilities  A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional...
Sedgwick Syracuse, NY, USA Full Time
CorVel
03/15/2026  
WC Disability Claims Specialist I - NY Pension PPD
The WC Disability Claims Specialist manages within company best practices workers’ compensation claims to best possible outcome, supporting the goals of claims department and of CorVel. This role manages the claims toward closure and looks for settlement opportunities throughout reviews. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives claims, confirms policy coverage and acknowledgement of the claim Reviews for validity and compensability of the claim Reviews and revises reserve and authorizes payments within reserving authority limits Ensures timely and accurate payment of WC claim benefits, including indemnity and medical Initiates investigations, including alive and well checks as needed to confirm continued payment of benefits Manages workers’ compensation claims toward closure (targeted case load is 250–300 files) Develops strategies and pursues settlement and/or claim closures, whenever possible Communicates claim status...
CorVel Syracuse, NY, USA Full Time
CorVel
02/24/2026  
Administrative Assistant II
The Administrative Assistant performs diverse administrative responsibilities for various levels of staff within the company. This position coordinates various projects and prepares reports and information which may be of a highly confidential and critical nature, supporting the goals of local management, and of CorVel.  This is an onsite role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answers phone calls Handles inquiries appropriately May open, read, prioritize, route and distribute incoming mail or other materials May coordinate, schedule, and maintain event calendars, including travel arrangements, customer appointments, meetings, conference calls, and room reservations Organizes and maintains document storage May create and prepare presentations, memos, reports, correspondence and miscellaneous projects May assist in basic accounting functions Additional duties as assigned   KNOWLEDGE & SKILLS: Excellent...
CorVel Syracuse, NY, USA Full Time
GEICO
02/17/2026  
Auto Damage Adjuster
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Experienced Auto Damage - Syracuse/ Auburn/ Oswego/Cortland, NY “ *Starting pay rate varies based upon position and location. Ask your Recruiter for details!” Sign on bonus: $1,500 for candidates who hold  an adjusters license that is active and in good standing. We are looking for talented Auto Damage Adjusters to join our team in Syracuse/ Auburn/ Oswego/Cortland, NY. As an...
GEICO Syracuse, NY, USA Full Time
The Hanover Insurance Group
01/26/2026  
Associate Territory Sales Manager PL (NY)
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines Sales team is seeking an Associate Territory Sales Manager to work in New York. This is a full-time, exempt role . POSITION OVERVIEW: Partner with the Assistant Regional Vice President (ARVP) in the coordination and execution of agency prospecting, agency on boarding, agency training, and meeting set up, and agency marketing designed to improve agency satisfaction, CSR loyalty and engagement. Provide the CSR/Agency with training on all Hanover systems including billing and Tap Sales. Work closely with the ARVP to improve new business results and increase conversion rates on consolidations.  Responds to agent service questions and coordinate in resolving...
The Hanover Insurance Group Syracuse, NY, USA
The Hanover Insurance Group
01/26/2026  
Associate Territory Sales Manager PL (NY)
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines Sales team is seeking an Associate Territory Sales Manager to work in New York. This is a full-time, exempt role . POSITION OVERVIEW: Partner with the Assistant Regional Vice President (ARVP) in the coordination and execution of agency prospecting, agency on boarding, agency training, and meeting set up, and agency marketing designed to improve agency satisfaction, CSR loyalty and engagement. Provide the CSR/Agency with training on all Hanover systems including billing and Tap Sales. Work closely with the ARVP to improve new business results and increase conversion rates on consolidations.  Responds to agent service questions and coordinate in resolving...
The Hanover Insurance Group Syracuse, NY, USA
Amynta Group
03/22/2025  
Claims Adjuster II
We’re thrilled that you are interested in joining us here at the Amynta Group! As a member of Oryx Insurance Brokerage, Inc claims team, utilize knowledge of Workers Compensation to independently investigate, evaluate and resolve assigned claims of a more complex construction nature in order to achieve appropriate outcomes. In this position you will administer and resolve Workers Compensation claims in a timely manner in accordance with legal statues, policy provisions and carrier guidelines. Responsibilities: Promptly investigate all assigned claims with minimal supervision, including those of a more complex Construction nature. Determine coverage, compensability, potential for subrogation recovery, and other offsets  (when applicable). Alert Supervisor and carriers Special Investigations Unit to potentially suspect claims. Ensure timely denial or payment of benefits in accordance with jurisdictional requirements. Establish appropriate reserves with documented...
Amynta Group Syracuse, NY, USA Full Time

 

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