07/30/2026
Description The Workforce Operations Team Lead is responsible for overseeing workflow management, operational controls, quality assurance, compliance, and continuous process improvement activities for the Commercial Card Servicing & Onboarding organization. This role ensures work is completed accurately, efficiently, and in accordance with established policies, procedures, and regulatory requirements. The position serves as a central resource for operational oversight, reporting, workforce analytics, process documentation, training, and cross-functional coordination to support exceptional client and colleague experiences. Duties and Responsibilities Oversee daily workflow management, workload distribution, and operational processes to ensure service levels and departmental objectives are achieved. Monitor operational performance through reporting, workforce analytics, quality reviews, and key performance...
Huntington
Tampa, FL
Full Time
