39 operations jobs found in Tampa

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity In this role you will lead a team of Auto Claims Managers. This team handles Auto, Non-Injury Core level Claims. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Tampa, FL . Relocation assistance is not available for this position. As a dedicated Director, Claims Operations , you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations , you will manage and be accountable for auto and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations , you will manage and be accountable for auto and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance , an Arrowhead Intermediaries company, is seeking a Service Operations Representative to join our growing team in Tampa or Vero Beach, FL. The Service Operations Representative provides stellar customer service to our agents through their daily tasks. These tasks may include providing product/services information, researching payment history, issuing various policy changes, updating policy records, and resolving emerging problems with accuracy and efficiency.  Working as a team with other departments and/or offices is critical to being successful in this role. This position will represent Orchid in the most positive manner with prospective and current clients and the communities we serve. We're looking for candidates who align with our Operations Team values of being Reliable; having Integrity; being Supportive...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Senior Internal Auditor will play a crucial role in assessing and improving the effectiveness of our internal controls, risk management, and governance processes. This position requires strong analytical skills, attention to detail, and the ability to communicate effectively with stakeholders at all levels. How You Will Contribute Prepare and review the various sections of the audit programs for Integrated, Financial, Cash, and Financial Team Leader reviews Manage the day to day operations of the field work and track the teams’ progression to the completion of review Prepare and review the Draft Report and Final Report before issuance to relevant parties Assist with recruiting and training of Internal Audit Team Members Track and Foster the growth of individual team members Recruit applicants, process resumes, and...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. What Are We Looking For We are looking for a natural leader who thrives in complexity and ambiguity. The right candidate is someone who takes ownership, builds trust across organizations, and has the discipline to drive programs across the finish line without losing...

Start Date: June 1, 2026 Why an Internship with the Hilb Group? An internship with the Hilb Group offers students the opportunity to explore various career paths within a growing insurance brokerage. As a rapidly expanding organization, we provide hands-on learning experiences and exposure to real-world projects that support both personal and professional development. Interns will work closely with experienced team members on our key segment benefits team, gain insights into our business operations, and contribute to meaningful client service initiatives. You will also have the opportunity to travel to our corporate office in Richmond, VA, where you will connect with fellow interns, network with company leaders, and participate in a volunteer event. This internship may lead to full-time employment opportunities upon graduation. We're excited to help you grow with us! Key Responsibilities: Rotate between Personal Lines and Commercial Lines departments to...

Start Date: June 1, 2026 Why an Internship with the Hilb Group? An internship with the Hilb Group offers students the opportunity to explore various career paths within a growing insurance brokerage. As a rapidly expanding organization, we provide hands-on learning experiences and exposure to real-world projects that support both personal and professional development. Interns will work closely with experienced team members on our key segment benefits team, gain insights into our business operations, and contribute to meaningful client service initiatives. You will also have the opportunity to travel to our corporate office in Richmond, VA, where you will connect with fellow interns, network with company leaders, and participate in a volunteer event. This internship may lead to full-time employment opportunities upon graduation. We're excited to help you grow with us! Key Responsibilities: Support the Employee Benefits team across a wide range of...

The Senior Director, AI and Architecture will lead the strategic vision, design, and execution of enterprise technology architecture and artificial intelligence capabilities across The Baldwin Group. This role is the firm’s primary driver in accelerating Baldwin’s transformation into an AI-driven organization, owning the design and deployment of an enterprise Agentic AI framework that enables autonomous, multi-step AI agents to operate across core business functions. The Senior Director serves as a trusted partner to executive leadership and business unit leaders reporting to the CTO-Retail, ensuring that data, platforms, and emerging technologies enable scalable growth, operational excellence, and differentiated client experiences. As a transformational technology leader, the Senior Director will advance the firm’s digital and AI maturity by aligning architecture strategy with business priorities, fostering innovation, and embedding enterprise standards that power long-term...

The Director, Financial Systems Transformation is a senior people-leader responsible for modernizing, optimizing, and scaling Baldwin’s accounting and finance systems to support growth, operational rigor, and regulatory compliance. This role blends financial expertise with systems transformation leadership, owning enterprise-wide improvements across processes, data governance, reporting, controls, and the Workday Financials ecosystem. Additionally, this role leads a team of managers and senior professionals, translates enterprise strategy into an executable transformation roadmap, and partners with executive leadership across Finance, Technology, and the business to deliver sustainable change. Position Summary The Director, Financial Systems Transformation is a senior people-leader responsible for modernizing, optimizing, and scaling Baldwin’s accounting and finance systems to support growth, operational rigor, and regulatory compliance. This role blends financial expertise...

Position Summary The Accounts Receivable Employer Advocate serves as the subject matter expert and advisor for all Accounts Receivable processes, driving efficiency, accuracy, and compliance across internal operations and external client partnerships. This role leads process improvement initiatives, supports complex reconciliation and remittance issues, and ensures adherence to government, client, and company guidelines. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Serves as the department expert on end-to-end Accounts Receivable workflows from employer submission through internal processing, reconciliation, and financial reporting. Works collaboratively with internal teams and external client employers to establish, communicate, and implement best practices for Accounts Receivable Leads the evaluation, design, and...

Position Summary The CRM Business Analyst – Finance Operations plays a pivotal role in driving predictable, scalable revenue growth by optimizing the entire customer lifecycle—from lead generation through retention. This role will serve as a critical functional partner to Sales, Client Services, Marketing, and Product development teams by enhancing operational efficiency, maintaining CRM excellence and hygiene, and delivering data driven insights that empower smarter business and operational decision making.  This role blends analytical rigor, process optimization and systems management. This role focuses on deeply understanding business processes, translating requirements into well-defined user stories, supporting quality assurance testing, and ensuring product enhancements achieve measurable business value. The ideal candidate is curious, collaborative, analytical, and passionate about improving user experiences. They understand how to uncover business needs, document...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Senior Financial Analyst POSITION OVERVIEW: We are seeking a highly analytical and detail‑oriented Senior Financial Analyst with experience in compensation, bonus administration, and/or accounting. In this role, you will manage compensation‑related financial processes, ensure accurate incentive payouts, and deliver data‑driven insights that support Operations and leadership decision‑making. The ideal candidate excels in critical thinking, communicates effectively,...

Executive Job Description: Manager, Employee Benefits Large, Complex, Key Accounts Division: North America, South Reports To:  Director of Operations, Employee Benefits About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Summary: The Manager, Employee Benefits Large, Complex, Key Accounts reports to the Director of...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office . This position is based in our Tampa, FL locations only. Relocation assistance is not available for this position. Start Date: June 15th Hours : 9:00am – 5:30pm ET As a dedicated Auto Adjuster you will manage file ownership including investigation, taking statements, reviewing policy and coverages, determination of liability, setting and managing services throughout...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Commercial Risk Client Executive is responsible for the management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. He/she must also evaluate and educate clients on missing or...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance , an Arrowhead Intermediaries company, is seeking a Project Coordinator to join our growing team in Tampa, FL. The Project Coordinator plays a critical role in supporting project managers and cross-functional teams to ensure successful project execution. This position is responsible for capturing meeting notes, tracking deliverables, managing timelines, and facilitating communication among stakeholders. The coordinator assists with risk identification, oversees UAT readiness and scheduling, manages Jira tickets for bugs and enhancements, and ensures timely resolution of issues. Additionally, the role involves creating clear and visually engaging presentations for leadership, maintaining project documentation, and synthesizing information to identify patterns and potential impacts. The Project Coordinator is a proactive...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Senior Auto Adjuster your work will focus on adjusting non-injury auto claims. You will investigate and determines coverage and liability, evaluate, negotiate, and settle highly complex auto claims such as comprehensive (i.e., theft and fire), collision (i.e., minimal policy limits, coverage determinations/issues, attorney representation, non-owned vehicles, mechanical breakdown, property damage lawsuits) property damage liability, and rental vehicle coverages for repairable vehicles and total losses. We...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Great American's Bond Division has been underwriting surety bonds for nearly 100 years. We are known for expert underwriting, solid financial strength, market leadership and creative solutions to bonding needs. Great American is one of the top surety companies in the United States....

Responsible for executing activities and initiatives of the internal audit function for the Company. This role reports to the Internal Audit Manager. The Internal Auditor primarily focuses on Sarbanes-Oxley internal controls and will conduct internal audits as part of the annual audit plan in a dynamic fast paced environment. This is a great opportunity to be part of the foundational building blocks of the Internal Audit department. PRIMARY RESPONSIBILITIES: Participate with planning and executing the annual audit plan Perform and document walkthroughs and testing of Sarbanes-Oxley internal controls over financial reporting, business process and IT General Controls Identify gaps in internal controls Evaluate management’s remediation plans, as needed, to address control gaps Collaborate with management and external auditors on the design of new controls Aggregate and communicate the results to management Instill a collaborative on-going working relationship...