32 client service manager jobs found in Tampa

Job Description Customer Service Account Manager Build the future with us Are you driven by delivering exceptional client experiences and supporting long‑term customer relationships? Are you eager to contribute to a company whose mission is to empower its clients and help them feel confident and secure about their future? As a Customer Service Account Manager , you will play a key role in supporting our auto dealership partners through high‑quality service, retention strategies, product expertise, and proactive account management. This position is a great opportunity to showcase your customer service, sales, and relationship‑building skills while growing your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you’ll accomplish with us As a Customer Service Account Manager , you’ll be at the core of our...

Position Summary The Accounts Receivable Employer Advocate serves as the subject matter expert and advisor for all Accounts Receivable processes, driving efficiency, accuracy, and compliance across internal operations and external client partnerships. This role leads process improvement initiatives, supports complex reconciliation and remittance issues, and ensures adherence to government, client, and company guidelines. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Serves as the department expert on end-to-end Accounts Receivable workflows from employer submission through internal processing, reconciliation, and financial reporting. Works collaboratively with internal teams and external client employers to establish, communicate, and implement best practices for Accounts Receivable Leads the evaluation, design, and...

  When someone needs coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to excel in the specialty insurance industry. We are looking for candidates with an entrepreneurial spirit and drive for career advancement to join our team as a Commercial Lines Underwriter. The Commercial Lines Underwriter will have the opportunity to grow a book of business by underwriting new commercial business and increasing renewal business through the cultivation of client relationships. Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business...

  When someone needs coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to excel in the specialty insurance industry. We are looking for candidates with an entrepreneurial spirit and drive for career advancement to join our team as a Commercial Lines Underwriter. The Commercial Lines Underwriter will have the opportunity to grow a book of business by underwriting new commercial business and increasing renewal business through the cultivation of client relationships. Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business...

Executive Job Description: Manager, Employee Benefits Large, Complex, Key Accounts Division: North America, South Reports To:  Director of Operations, Employee Benefits About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Summary: The Manager, Employee Benefits Large, Complex, Key Accounts reports to the Director of...

The Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel. This role is available for onsite, hybrid, and remote work arrangements.    ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives claim, confirms policy coverage and acknowledgement of the claim Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies Establishes reserves and authorizes payments within reserving authority limits Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Medical Malpractice Producer   to join our growing team in Tampa, FL !         The Medical Malpractice Producer serves as a lead producer and trusted risk advisor specializing in medical professional liability for podiatrists and other healthcare professionals. This role is responsible for driving new business production, retaining and expanding an assigned book of business, and cultivating long-term relationships with physicians, practice administrators, and carrier partners.     How You Will Contribute:     Proactively identify, pursue, and develop new business opportunities within the healthcare and medical professional market. Build rapport and credibility with physicians, practice owners, administrators, and office managers through consultative...

Position Summary The Business Development Associate is responsible for supporting the growth of the company by developing and executing business development strategies, managing customer relationships, and promoting company products and services. This role focuses on identifying new business opportunities, conducting market research, and delivering excellent customer service. What will your job entail? Job Responsibilities: Support the development and execution of strategies to grow the company’s business Conduct market research to identify new business opportunities and industry trends Build, maintain, and manage strong client relationships Promote company products and services to prospective and existing customers Assist with customer relationship management (CRM) and account development activities Create, update, and distribute marketing and business development materials Collaborate with internal teams to support sales and growth initiatives Provide...

The Baldwin Group is a dedicated team of professionals who specialize in business insurance, employee benefits, retirement planning, and personal insurance.   We've   grown from a small local company in 2011 to a major national firm with a wide range of   expertise , serving two million customers across the United States.       The Baldwin Group Personal and Health Insurance works with healthcare companies, medical providers, and community organizations.   We're   known as one of the top Field Marketing Organizations (FMO's) in our industry. The Group ranks as one of the top 20 insurance brokers in the United States.             The A dvisor   will   be responsible for   assisting   senior a dvisors   with   a Book of Business (BOB) which includes assisting with current customers/clients with selecting plans, enrolling in plans, customer service inquiries,   general questions /concerns, and...

The Role The Associate Client Advocacy (ACA) team leader will manage a group of 6-12 ACAs depending on size of region/specialty and will be responsible for various business operations to support client retention and growth.  The team leader role within their region and specialties will utilize data and strategic initiatives to maximize ACA adoption and optimize client services. They will identify and address process bottlenecks, resolve individual issues, and coordinate with both Client Advocacy, including Producers and Broking, and Global Service Delivery teams to ensure seamless, high-quality client experience. This role also includes working closely with various teams across NA CRB to identify and manage training needs, Key Performance Indicators (KPIs) such as Adoption, Month End financial metrics RFIs, Quality, Regulatory Compliance, and other Operational Aspects to drive exceptional client service.  The Responsibilities Work closely with Client Advocates,...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. Role Summary The Manager, Digital Workplace leads the Desktop Engineering and Microsoft 365 teams within Baldwin Group IT. This role owns the end-user technology experience across the organization, spanning device provisioning, endpoint management, and the full M365...

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination, and more. The Client Operations & Underwriting Analyst supports underwriting and account management within the workers’ compensation practice. This role serves as a key operational partner across insureds, retail agents, carriers, and Professional Employer Organizations (PEOs), ensuring high-quality data, underwriting readiness, and efficient issue resolution. The position plays a critical role in supporting profitability, compliance, and long-term client retention. Key Responsibilities · Partner directly with insureds, retail agents, carriers, and PEOs to gather, validate, and manage underwriting and servicing information, including...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Achieve new business, written premium and loss ratio goals by effectively managing assigned portfolio of insurance agencies. Deliver Slide's value proposition to potential agencies and principals. Increase agency engagement by improving the percentage of quoting and producing agencies within assigned portfolio. Develop and foster strong business relationships with all clients. Manage onboarding of newly appointed agents to include initial prospecting, appointing, training, and business goal planning. Conduct training for assigned agents on Slide's underwriting guidelines, procedures, programs, website, and web rater. Identify agency training/product...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Specialty   is seeking  a Controller   to join our growing team in   Tampa, Florida or Indianapolis, Indiana!     Reporting to the Divisional Controller - Arrowhead Intermediaries of Brown & Brown Insurance, the Controller - Arrowhead Specialty will have ownership of all aspects of the month-end close, internal controls, and accounting projects and support for profit centers within the Specialty division.   How You Will Contribute:     Establish a transition of Specialty accounting functions to a standalone that adheres to B&B standards, controls and reporting deadlines.   Provide strategic and operational leadership for all day‑to‑day accounting functions across the Specialty division, including hiring, training, developing, and retaining high‑performing...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Intermediaries   is   seeking   Assistant Controller   to join our growing team ! Reporting to the Divisional Controller - Arrowhead Intermediaries of Brown & Brown Insurance, the Assistant Controller will work closely with finance leadership to complete the month-end process and provide support in streamlining processes as well as ensuring the processes are being followed by performing the following duties. How You Will Contribute:     Oversee timely, accurate month‑end and quarter‑end close processes in compliance with corporate and regulatory deadlines. Manage consolidation of financial data across divisions to support reliable internal and external reporting. Provide technical accounting guidance, including revenue recognition (ASC 606) and other complex accounting matters; research...

The Liability Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The Liability Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of claims department and of CorVel.  This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Supervises claims staff in their day-to-day operations Assists Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring proficiency in procedures and job functions Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; recommends merit-based actions (subject to managerial approval) Provides technical and jurisdictional...

This position provides direct exposure to executive leadership, strategic decision-making, and operational execution at the highest levels of the firm and is designed as an apprenticeship for future business leaders. As Chief of Staff, you will work alongside the CEO, President, and Executive Leadership Team (ELT) to drive strategic initiatives, manage key business processes, and ensure seamless coordination across leadership functions. You will gain a front-row seat to enterprise-wide operations, learning how to navigate board dynamics, executive decision-making, and cross-functional leadership. This role is ideal for a recent master’s graduate or early-career professional (2-3 years out of undergrad), or Junior Military Leader with exceptional communication, problem-solving, and organizational skills, who is eager to accelerate their path to leadership. PRIMARY RESPONSIBILITIES: Board of Directors Support Serve as the CEO’s point of contact for Board materials...

Job Responsibilities and Requirements Sales Responsibilities Develop and successfully execute strategies to increase sales premium, case count, retention and profitability to achieve both personal and Regional Sales Office goals Responsible for the development of brokers within his or her specific sales territory Expert representation in the area of Group Products ranging from STD, LTD, LIFE, AD&D, Dental, Vision, Absence Solutions portfolio (FML, State/ Federal Leaves, ADA) and Voluntary Portfolio (VG, VPS, VPL, VCI, VAI, VHI). Adherence to the established Field and Home Office administrative procedures and underwriting guidelines Provide service to policyholders and brokers as necessary Effectively prepare and present product recommendations and solutions Cross-sell products to existing customers and new prospects Send applications and related materials to prospects and perform appropriate follow-up to generate and close the sale Accurately and timely record...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. What Are We Looking For We are looking for a natural leader who thrives in complexity and ambiguity. The right candidate is someone who takes ownership, builds trust across organizations, and has the discipline to drive programs across the finish line without losing...

Start Date: June 1, 2026 Why an Internship with the Hilb Group? An internship with the Hilb Group offers students the opportunity to explore various career paths within a growing insurance brokerage. As a rapidly expanding organization, we provide hands-on learning experiences and exposure to real-world projects that support both personal and professional development. Interns will work closely with experienced team members on our key segment benefits team, gain insights into our business operations, and contribute to meaningful client service initiatives. You will also have the opportunity to travel to our corporate office in Richmond, VA, where you will connect with fellow interns, network with company leaders, and participate in a volunteer event. This internship may lead to full-time employment opportunities upon graduation. We're excited to help you grow with us! Key Responsibilities: Support the Employee Benefits team across a wide range of...