33 customer account professional jobs found in Tampa

Job Responsibilities and Requirements Sales Responsibilities Develop and successfully execute strategies to increase sales premium, case count, retention and profitability to achieve both personal and Regional Sales Office goals Responsible for the development of brokers within his or her specific sales territory Expert representation in the area of Group Products ranging from STD, LTD, LIFE, AD&D, Dental, Vision, Absence Solutions portfolio (FML, State/ Federal Leaves, ADA) and Voluntary Portfolio (VG, VPS, VPL, VCI, VAI, VHI). Adherence to the established Field and Home Office administrative procedures and underwriting guidelines Provide service to policyholders and brokers as necessary Effectively prepare and present product recommendations and solutions Cross-sell products to existing customers and new prospects Send applications and related materials to prospects and perform appropriate follow-up to generate and close the sale Accurately and timely record...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing:   Manage enterprise-wide support operations for remote and on-site users, across Tier 1 (Help Desk) to Tier 3. Establish and maintain SLAs, KPIs, and escalation protocols aligned with business-critical operations. Oversee 24/7 or extended hours support models where required for claims or catastrophe events. Drive continuous improvement of incident, request, and problem management processes. Lead, coach and train team members, setting strategic priorities and execution expectations. Regularly conduct effective and timely structured Progress & Growth Structured Dialogue sessions. Recruit, retain, and develop talent to ensure continuity and bench...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Sales Representative   - Tampa, FL   What Makes This Opportunity Exciting?     As a Sales Representative at GEICO, you’ll do more than sell insurance— you’ll guide customers to protect what matters most to them. Whether answering inquiries from potential c ustomers or helping a current customer find peace of mind, you’ll combine your expertise with genuine care...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! We are hiring multiple  senior level Claims Adjusters and are specifically looking for a few select individuals with Dispute Resolution experience . Slide's Claims team is responsible for executing our commitment to helping homeowners get back to whole when they have a covered loss, and our Claims Sliders live up to this commitment with passion and purpose daily. In this position, you will not only be a part of a successful Claims team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! Not based near our Tampa HQ? No problem—this role can be done remotely from any U.S. state where we currently hire...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Evaluate and underwrite personal lines and/or commercial residential property risks, including homeowners, and residential commercial exposures . Analyze applications, inspections, third-party data, and loss history to assess risk acceptability. Apply underwriting guidelines, authority levels, and pricing rules consistently. Identify and escalate risks outside of authority or guidelines. Ensure pricing adequacy and adherence to filed rates and forms. Support profitable growth by maintaining disciplined risk selection. Monitor risk characteristics and trends impacting loss experience. Participate in underwriting audits and quality reviews....

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! Calling all Contact Center Reps        We are currently hiring for this position.  A FL 20-44 P&C Personal Lines Agent License is required...  if you have one already, we'll pay you a sign-on bonus of $1,500 after hire!! Or if you don't, we will help you get one and pay for it!   This position is full-time, Monday-Friday     9 - 5:30    OR   9:30 - 6:00 C lass starts    May 4, 2026     What you will be doing: Deliver exceptional customer support by addressing incoming inquiries promptly and professionally. Assist clients with policy-related questions, providing accurate and clear information. Process payments, modifications, and escalate complaints...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Proactively conduct thorough and comprehensive investigations on potential questionable claims. Identify cases for potential insurance fraud prosecution and submit to the National Insurance Crime Bureau. Identify underwriting concerns within a claim and complete underwriting referrals as appropriate. Apply Local, State and Federal statutes to ensure investigations are carried out within the requirements of applicable law and local office expectations. Analyze, monitor, and convey highly technical information into actionable investigative strategies including the identification of complex case investigations. Use analytical tools and software to interpret...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Proactively communicate and set accurate claims expectations with customers throughout the Claims process while providing high quality customer service. Research, analyze, and interpret policy language and state law as it applies to submitted claims. Examine and appropriately interpret policies, forms, and other records to determine coverage and extent of company's exposure or liability. Appropriately apply knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines. Adjusts all levels of bodily injury claims, including significant demonstrable injuries (e.g. traumatic brain injury,...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Maintain document procedures and job aids for all Claims Support tasks. Maintain team metrics, analyze, and report performance results to Claims leadership. Monitor the performance of the Claims Support Representatives to ensure all assigned tasks are completed within defined deadlines, provide guidance as needed. Monitor the processing of all incoming mail and e-mail to ensure proper scanning and/or indexing to the appropriate claim files. Ensure all claim file requests are processed by the Claims Support staff in an accurate and timely manner. Provide oversight of all claim reassignments, onboarding, offboarding, and/or team change requests. Ensure...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance, an Arrowhead Intermediaries company, is seeking a Director of Agency Development to join our growing team. The Director of Agency Development is responsible for the achievement of goals and objectives, including new business policy acquisition, customer retention, agent satisfaction and direct reports. Manages continuous improvement in distribution productivity, ensuring the delivery of quality training and development programs. The job functions include recruiting, training, and supervision of agency development managers. To be successful in this position, you should be able to build instant rapport with people and be a good listener. How You Will Contribute: Under the direction of Distribution Management, responsible for the performance of the agency development team and is expected to achieve results...

The Liability Claims Specialist manages non-complex and non-problematic Liability claims under direct supervision of a senior claims professional. This role aims to achieve optimal outcomes for both CorVel and our clients. The Liability Claims Specialist handles litigated files and works with delegated limited authority, adhering to company best practices. This role is available for onsite, remote, and hybrid work arrangements.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Manages non-complex and non-problematic medical only claims and minor lost-time liability claims under close supervision Receives claims, confirms policy coverage and acknowledgment of the claim Determines validity and compensability of the claim Establishes reserves and authorizes payments within reserving authority limits Communicates claim status with the customer, claimant, and client Adheres to client and carrier guidelines and participates in claims review as needed Collaborates with...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Oversee a caseload of large and/or complex residential property claims, ensuring timely and accurate handling. Deliver superior customer service to each insured and external business partner, maintaining high engagement throughout the claims process. Proactively communicate and set accurate claims expectations with customers. Evaluate claims and resolve policy coverage issues within established authority Examine and analyze policies, forms, and records to determine coverage and the extent of the company's exposure or liability. Negotiate and settle claims in line with the company's best practices and industry standards, aiming for optimal...

The Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel. This is a hybrid role.  ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives claim, confirms policy coverage and acknowledgement of the claim Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies Establishes reserves and authorizes payments within reserving authority limits Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim Coordinates early return-to-work efforts with the...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Conduct structured, less complex audits of operational processes and decisions (including claims processing, underwriting activities, and customer service interactions) using established QA guidelines, procedures, and tools. Accurately document audit results, findings, and observations in accordance with QA standards. Prepare clear and organized audit summaries and reports for review by QA leadership. Identify trends, patterns, and recurring issues within assigned audit areas and escalate findings appropriately. Collaborate with the QA team and cross-functional partners to support quality improvement initiatives. Participate in QA calibration sessions to...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: As member of the Large Commercial Placement Team, the Placement Specialist will market property and casualty insurance programs on prospective accounts for large market accounts.  This person will gather, analyze, and organize data; prepare submissions and...

Join Our Team: Florida Licensed Auto and General Liability Claims Specialists Wanted! CorVel is actively seeking a Florida experienced Auto and General Liability Claims Specialists to join our growing team. In this role, you will manage low to mid-level complex claims — including bodily injury and property damage — with a focus on achieving optimal outcomes for both CorVel and our clients. Florida experience and Florida municipality experience is a plus. Commercial General Liability experience is required. This is a  remote position based on the East Coast , offering flexibility while working in a dynamic and collaborative environment. If you're a seasoned claims professional looking to make an impact, we’d love to hear from you! Preference will be given to Florida resident applicants. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives claims, confirms policy coverage and acknowledgment of the claim Investigates auto and general liability claims....

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! To revolutionize all facets of property insurance, we need to do things differently. Therefore, certain traits are required of Sliders in order to be successful in our fast-paced environment. Being able to contribute innovative solutions (Best Idea Wins!), being able to easily pivot and comfortable with ambiguity, as well as the desire to grow in a Best Places to Work award winning culture are some of the things that make a Slider successful. ** Not based near our Tampa HQ? No problem—this role can be done remotely from any U.S. state where we currently hire What you will be doing: Proactively communicate and set accurate claims expectations with customers throughout the Claims process...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will do in this position: Oversee a pending inventory of catastrophe-related claims of varying degrees of complexity, while adhering to policies, procedures, and best practices. Evaluate, manage, and negotiate escalated, or disputed CAT claims to an acceptable resolution. Address and resolve complex or high-value claims by applying expert insights and guidance. Provide leadership to external resources during specified times of high-volume work to ensure operational efficiency and alignment with company objectives. Appropriately apply knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines. Maintain exceptional...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Perform licensing due diligence to ensure agencies and producers meet all applicable state regulatory requirements. Maintain compliance for independent agency appointments, licensing, contracting, changes, and related agency processes. Review and process producer agreement contracts and required documentation to finalize agency appointments. Provide expert guidance on appointment documentation and compliance requirements, addressing agency questions throughout the process. Serve as the primary point of contact for prospective agencies, ensuring a smooth and professional onboarding experience during the appointment agreement phase. Build trust and...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Develop and deliver instructor-led, virtual, and e-learning training for:   Employees (claims, underwriting, customer service, corporate functions)   Independent agencies and producers   Translate complex insurance products, underwriting guidelines, and operational requirements into clear, actionable training content.   Facilitate onboarding and role-based training for new hires and newly appointed agencies/producers.   Support training related to new products, pricing changes, system implementations, and process updates.   Design and administer agency training programs aligned with underwriting...