8 customer care advocate jobs found in Tampa

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Field Case Manager This Field Case Manager will cover South Tampa and Bradenton/ Sarasota area and must live in this are to be considered. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; through advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties. While frequent travel is...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Regional Director of Financial Operations Audit to join our growing team in Tampa, FL! The Regional Director of Financial Operations Audit provides value to the organization and profit centers through the medium of information, recommendation, and observation of best practices, support the department’s aspiration of a strong risk/control assurance function, positively influence continuous improvement of the changing risk/control environment and recruit and enhance quality individuals to be utilized in the various disciplines and fields of Brown and Brown. How You Will Contribute:   Manage the day-to-day operations of the Financial Operations Team for Region. Recruit applicants, process resumes, and hold interviews alongside the Director of Financial Operations Audit. Drive the completion...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Financial Operations Audit Analyst to join our growing team in Tampa, FL!       Internal Audit allows individuals to learn about the insurance industry and grow within the company. Auditors are responsible for working in a team environment which consists of planning, performing fieldwork, and reporting of Financial Operations of the Brown & Brown Profit Centers. Teammates in Internal Audit travel to many of our 200+ decentralized locations performing reviews based on processes and procedures within the Financial Operations disciplines. This unique opportunity provides our future leaders the chance to network with senior leadership across the company while exploring multiple offices and corporate to find the perfect future opportunity within the Brown & Brown team.   How You Will Contribute:...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details: This is an onsite position located in our Westshore Car Care Facility.   Position Schedule / Shift: Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the position.    Position Summary:    As a Service Advisor, you’ll serve as the primary point of contact for customers throughout the vehicle service process. This role involves assessing customer needs, recommending maintenance and repair services, preparing repair orders, and communicating with both customers and technicians to ensure work is completed accurately and efficiently. Successful candidates have strong customer service, communication, and organizational skills, along with the ability to manage multiple priorities in a fast-paced environment. The Service Advisor plays a key role in delivering a positive...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   *** Must Reside within 50 miles from Tampa, Florida*** Location Details: Hybrid – Tampa, Florida Position Schedule / Shift: Monday-Friday 8am-5pm ET Position Summary: As a Pre-Litigation Bodily Injury Adjuster , you will be at the forefront of resolving complex injury claims and delivering meaningful outcomes for customers during some of life's most challenging moments. In this highly impactful role, you will investigate, evaluate, negotiate, and resolve bodily injury claims before litigation, leveraging your expertise. This position offers an exciting opportunity to make informed decisions, manage a dynamic caseload, and play a key role in achieving exceptional claim results through proactive engagement and strategic claim handling. Key Responsibilities: In this position, you will have the opportunity to:...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details:  This is an on-site position located at  5912 Breckenridge Parkway, Tampa FL 33610.   Position Schedule/Shift:    Must be available to work a flexible schedule, which may include evenings, weekends, holidays, and overtime based on business needs and member demand.    Position Summary:     Join our team as a Service Vehicle Operator and be the hero our AAA members rely on when they need help most. You’ll respond to service calls, assist stranded motorists with services like jump-starts, tire changes, and lockouts, and safely tow vehicles when needed. This role combines hands-on problem solving, customer care, and safe driving, all while working independently on the road. If you enjoy helping people, staying active, and making a real difference each day, this is the job for you.  Key Responsibilities:   Respond to roadside assistance requests from AAA members...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $1,500 to $3,000 Signing Bonus    (Amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group)  Location Details: Tampa, FL  Position Schedule / Shift:    Monday - Friday 8:30 am – 5:30 pm  Position Summary    Drive revenue growth and deepen AAA member engagement by developing new business, retaining existing clients, and promoting a broad portfolio of travel, membership, and financial products. This role delivers exceptional customer experiences through consultative sales, relationship management, and end-to-end travel planning for complex domestic and international itineraries. Success requires meeting sales goals, leveraging referral and lead-generation systems, and utilizing digital tools to build a strong, repeat client base.  Key Responsibilities    Sales Growth & Business Development...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Business S ystems An a lyst supports the te c h n ology ne e ds for the o rg a n iz a t i on.  This role is to a c t as the liaison b e tw ee n the b usiness a nd I T a nd prov i de busin e ss c r i t ic a l or c o mp l e x te c hnic a l so l ut i ons th a t me e t user n e e ds.   I mpro v e busin e ss pe r f o rm a n c e b y pr o vid i ng the t ec hnic a l a n a lys i s of busin e ss r e quir e ments (i n c lud i ng tr a nslation i nto fun c t i on a l r e quir e ments), p ri o ri t iz es of those r e qui r e men t s a nd us e r a c c e ptan c e testing.  E nsuring that c le a r, detailed and c on c ise r e quir e ments h a v e b ee n ca ptur e d .  ESSENTIAL DUTIES AND FUNCTIONS : include the following.  Other duties may be assigned. Und e rst a nding t he busin e ss pro ce sses a nd t h...