43 customer service officer jobs found in Tampa, FL

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Loan Officer, you will, within defined guidelines and framework, deliver impactful customer service to members while providing mortgage product solutions that facilitate the member’s financial security. You'll facilitate mortgage product sales and member service through multiple channels to include phone, email, mail and digital platform, provides individualized mortgage loan recommendations. You will have established monthly metrics and deepen member relationships through needs assessment and solution...

Position Summary The CRM Business Analyst – Finance Operations plays a pivotal role in driving predictable, scalable revenue growth by optimizing the entire customer lifecycle—from lead generation through retention. This role will serve as a critical functional partner to Sales, Client Services, Marketing, and Product development teams by enhancing operational efficiency, maintaining CRM excellence and hygiene, and delivering data driven insights that empower smarter business and operational decision making.  This role blends analytical rigor, process optimization and systems management. This role focuses on deeply understanding business processes, translating requirements into well-defined user stories, supporting quality assurance testing, and ensuring product enhancements achieve measurable business value. The ideal candidate is curious, collaborative, analytical, and passionate about improving user experiences. They understand how to uncover business needs, document...

We are GROWING and we are searching for you! The pay range for a Store Manager is $18-$21/ hourly Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives What We Offer: · No cold calling involved · Uncapped commission potential · Lucrative bonus opportunities including performance-based bonuses and sales competitions · Continuous on-going training and mentorship · Growth-oriented culture with internal promotion opportunities · Comprehensive Benefits package including medical, dental, vision, and life insurance · Comprehensive 401K plan with competitive employer match · Paid time off including holidays, vacation, and personal time · Annual incentive trip for top performers · Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. · Employee Assistance Program: Confidential assistance to you or anyone in...

We are GROWING and we are searching for you! The Pay Range for an Insurance Sales Representative is $15 - $18 / hourly Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives What We Offer: · No cold calling involved · Uncapped commission potential · Lucrative bonus opportunities including performance-based bonuses and sales competitions · Continuous on-going training and mentorship · Growth-oriented culture with internal promotion opportunities · Comprehensive Benefits package including medical, dental, vision, and life insurance · Comprehensive 401K plan with competitive employer match · Paid time off including holidays, vacation, and personal time · Annual incentive trip for top performers · Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. · Employee Assistance Program: Confidential assistance...

We are GROWING and we are searching for you! The Pay Range for an Insurance Sales Representative is $15 - $18 / hourly Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives What We Offer: · No cold calling involved · Uncapped commission potential · Lucrative bonus opportunities including performance-based bonuses and sales competitions · Continuous on-going training and mentorship · Growth-oriented culture with internal promotion opportunities · Comprehensive Benefits package including medical, dental, vision, and life insurance · Comprehensive 401K plan with competitive employer match · Paid time off including holidays, vacation, and personal time · Annual incentive trip for top performers · Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. · Employee Assistance Program: Confidential assistance...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Customer Service Representative – Tampa, FL Salary: $25.31 - $29.28 hourly / $51,000 - $59,000 annually When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Representatives for our [City, State] office. This role is for people who want to provide...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance , an Arrowhead Intermediaries company, is seeking a Service Operations Representative to join our growing team in Tampa or Vero Beach, FL. The Service Operations Representative provides stellar customer service to our agents through their daily tasks. These tasks may include providing product/services information, researching payment history, issuing various policy changes, updating policy records, and resolving emerging problems with accuracy and efficiency.  Working as a team with other departments and/or offices is critical to being successful in this role. This position will represent Orchid in the most positive manner with prospective and current clients and the communities we serve. We're looking for candidates who align with our Operations Team values of being Reliable; having Integrity; being Supportive...

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. Amerisure is hiring for a Claims Adjuster Associate to help support the claims department. This role will assist adjusters with all phases of the claim lifecycle. This role will specifically align to support two of our Workers’ Compensation teams.  This is a hybrid role with 2 days being onsite. The ideal candidate will...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance, an Arrowhead Intermediaries company is seeking a Learning & Development Manager to join our growing office in either Tampa or Vero Beach, FL. The Learning & Development Manager is responsible for building and scaling high-quality learning programs that support operational excellence across the organization. This role focuses on understanding operational workflows, systems, and business processes, and converting them into targeted learning solutions that improve accuracy, efficiency, and teammate performance. Working in a highly collaborative environment, the L&D Manager designs, delivers, and evaluates learning programs that strengthen capability within Operations teams including underwriting support, service operations, production support, specialty teams, and related business functions. This role...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance , an Arrowhead Intermediaries company, is seeking a Risk Management & Insurance Intern to join our team in Tampa, FL. Orchid’s Operations Team is excited to announce our 6-week summer internship program, designed to nurture the next generation of risk management professionals. This immersive experience offers talented students, whether pursuing one’s undergraduate or master’s degree, exposure to how our insurance products compete and perform in the marketplace. Our interns will receive hands-on training and support from our leaders and company mentors, will support the day-to-day operations of their divisions, and may have the opportunity to work on various project teams. How You Will Contribute: Program Overview: Week 1: Program Overview & Product Development – Overview of our business, MGA, and how...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance , an Arrowhead Intermediaries company, is seeking a Project Coordinator to join our growing team in Tampa, FL. The Project Coordinator plays a critical role in supporting project managers and cross-functional teams to ensure successful project execution. This position is responsible for capturing meeting notes, tracking deliverables, managing timelines, and facilitating communication among stakeholders. The coordinator assists with risk identification, oversees UAT readiness and scheduling, manages Jira tickets for bugs and enhancements, and ensures timely resolution of issues. Additionally, the role involves creating clear and visually engaging presentations for leadership, maintaining project documentation, and synthesizing information to identify patterns and potential impacts. The Project Coordinator is a proactive...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Maintain document procedures and job aids for all Claims Support tasks. Maintain team metrics, analyze, and report performance results to Claims leadership. Monitor the performance of the Claims Support Representatives to ensure all assigned tasks are completed within defined deadlines, provide guidance as needed. Monitor the processing of all incoming mail and e-mail to ensure proper scanning and/or indexing to the appropriate claim files. Ensure all claim file requests are processed by the Claims Support staff in an accurate and timely manner. Provide oversight of all claim reassignments, onboarding, offboarding, and/or team change requests. Ensure...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Oversee a caseload of large and/or complex residential property claims, ensuring timely and accurate handling. Deliver superior customer service to each insured and external business partner, maintaining high engagement throughout the claims process. Proactively communicate and set accurate claims expectations with customers. Evaluate claims and resolve policy coverage issues within established authority Examine and analyze policies, forms, and records to determine coverage and the extent of the company's exposure or liability. Negotiate and settle claims in line with the company's best practices and industry standards, aiming for optimal...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Claims Specialist – Tampa, Florida Salary: $28.29 - $34.24 per hour / $57,000 - $69,000 annually Claim your career growth as a Claims Service Specialist at GEICO’s Tampa, Florida office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us! Through our paid,...

The Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel. This is a hybrid role.  ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives claim, confirms policy coverage and acknowledgement of the claim Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies Establishes reserves and authorizes payments within reserving authority limits Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim Coordinates early return-to-work efforts with the...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance, an Arrowhead Intermediaries company, is seeking an Underwriting Tech I to join our growing team - based in Tampa or Vero Beach, FL. The Underwriting Tech I is responsible for learning and developing underwriting skills in personal lines insurance. This role involves gaining proficiency in underwriting new business, renewal business, and/or inspection processes to inform risk decisions and ensure alignment with company and carrier objectives. The Underwriting Tech I will work under the guidance and mentorship of experienced underwriters to build technical skills and knowledge. How You Will Contribute: Learn underwriting discipline to make determinations to approve, modify, or escalate risks based on underwriting guidelines of the carrier, with guidance and direct mentorship from experienced underwriters....

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Sign-On Bonus Payment Terms: $1000 paid after 30 days of employment, $1500 paid after 90 days of employment. Join America’s most trusted brand with over 100 years of service HOW WE REWARD OUR EMPLOYEES UNLIMITED Income Potential *Average Earnings $75,000 - $100,000 (base plus commissions) Pay Structure · UNLIMITED LEADS, at no cost · Elevated tiered commissions for the first 12 months · Annual Base Pay $29,000 (non-exempt, eligible for overtime) ACG offers excellent and comprehensive benefits packages:  · Medical, dental and vision benefits  · 401k Match  · Paid parental leave and adoption assistance   · Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays  · Paid volunteer day annually  · Tuition...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The primary focus of this role is to develop relationships with licensed health insurance brokers and agencies in order to sell our small business health insurance products. This role will have in office expectations weekly and is not a remote position. Sales Executive - Group Benefits -Tampa Florida 600 North West Shore Boulevard Tampa, Florida Although we are a Fortune 100 company, our office of only 10 people makes it feel like a much tight knit. Essential Duties and Responsibilities:...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Sales Representative   - Tampa, FL   What Makes This Opportunity Exciting?     As a Sales Representative at GEICO, you’ll do more than sell insurance— you’ll guide customers to protect what matters most to them. Whether answering inquiries from potential c ustomers or helping a current customer find peace of mind, you’ll combine your expertise with genuine care...

Position Summary The Manager, Technical Operations provides daily leadership and supervision to multiple Eligibility, EDI, Scanning, ID Card, Mail, and Office Support team(s) in accordance with Company guidelines, client needs, and regulatory requirements. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Provides daily leadership and supervision to Eligibility, EDI, Scanning, ID Card, Mail and Office Support staff consistent with management values and mission. Assigns, distributes, and monitors quality and quantity of work produced ensuring appropriate quality and production internal service level agreements have been met; maintains employee accountability for quotas and service level expectations. Develops staff through performance management, goal setting, training, and effective employee relations; and addresses underperformers....