27 customer service team lead jobs found in Tampa

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.  Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group.   Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:  Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level? Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. $2,500 Signing Bonus for new hires **To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 180 days.) There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application** What we offer: Competitive base pay + uncapped commission + performance bonuses · Average annual earnings...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level?  Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. $2,500 Signing Bonus for new hires- EFFECTIVE 4/16/26 **To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 180 days.) There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application** What we offer: Competitive base pay + uncapped commission + performance bonuses...

We are GROWING and we are searching for you! The pay range for a Store Manager is $18-$21/ hourly Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives What We Offer: · No cold calling involved · Uncapped commission potential · Lucrative bonus opportunities including performance-based bonuses and sales competitions · Continuous on-going training and mentorship · Growth-oriented culture with internal promotion opportunities · Comprehensive Benefits package including medical, dental, vision, and life insurance · Comprehensive 401K plan with competitive employer match · Paid time off including holidays, vacation, and personal time · Annual incentive trip for top performers · Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. · Employee Assistance Program: Confidential assistance to you or anyone in...

The Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel. This is a hybrid role.  ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives claim, confirms policy coverage and acknowledgement of the claim Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies Establishes reserves and authorizes payments within reserving authority limits Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim Coordinates early return-to-work efforts with the...

Description We are seeking a highly specialized, senior technology professional with expertise in advanced data engineering, analytics, and machine learning initiatives within our Customer Experience (CX) ecosystem for the banking industry. This role requires deep expertise in data visualization, NLP, machine learning, and enterprise-scale data integration, combined with proven project leadership in guiding technical teams and collaborating with business stakeholders—all while ensuring compliance with banking regulations and industry standards. The successful candidate must also demonstrate the ability to communicate effectively with global teams, including offshore development resources, ensuring seamless collaboration across time zones and cultural contexts. This position requires a unique combination of advanced technical expertise, banking regulatory knowledge, and domain-specific experience in customer...

The Liability Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The Liability Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of claims department and of CorVel.  This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Supervises claims staff in their day-to-day operations Assists Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring proficiency in procedures and job functions Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; recommends merit-based actions (subject to managerial approval) Provides technical and jurisdictional...

Job Responsibilities and Requirements Sales Responsibilities Develop and successfully execute strategies to increase sales premium, case count, retention and profitability to achieve both personal and Regional Sales Office goals Responsible for the development of brokers within his or her specific sales territory Expert representation in the area of Group Products ranging from STD, LTD, LIFE, AD&D, Dental, Vision, Absence Solutions portfolio (FML, State/ Federal Leaves, ADA) and Voluntary Portfolio (VG, VPS, VPL, VCI, VAI, VHI). Adherence to the established Field and Home Office administrative procedures and underwriting guidelines Provide service to policyholders and brokers as necessary Effectively prepare and present product recommendations and solutions Cross-sell products to existing customers and new prospects Send applications and related materials to prospects and perform appropriate follow-up to generate and close the sale Accurately and timely record...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing:   Manage enterprise-wide support operations for remote and on-site users, across Tier 1 (Help Desk) to Tier 3. Establish and maintain SLAs, KPIs, and escalation protocols aligned with business-critical operations. Oversee 24/7 or extended hours support models where required for claims or catastrophe events. Drive continuous improvement of incident, request, and problem management processes. Lead, coach and train team members, setting strategic priorities and execution expectations. Regularly conduct effective and timely structured Progress & Growth Structured Dialogue sessions. Recruit, retain, and develop talent to ensure continuity and bench...

The Claims Assistant will support the claims staff in the set-up and administration of workers’ compensation claims/case management and other tasks depending on the specific customer needs. This is a hybrid role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Sets up new claims Process mail, handle files (until paperless), and input notes/diary entries in the claims system Process payments, as needed Process form letters, state forms and reports Assist claims examiners with telephone calls including provider, claimant and customer calls Additional duties as assigned   KNOWLEDGE & SKILLS: Excellent written and verbal communication skills PC literate, including Microsoft Office (Word, Excel) Ability to work independently and in a team environment Strong organizational skills   EDUCATION & EXPERIENCE:  High school diploma, college degree preferred Six (6) months of service oriented office...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Claims Service Specialist – Tampa, Florida Salary: $28.29 - $34.24 per hour / $57,000 - $69,000 annually Claim your career growth as a Claims Service Specialist at GEICO’s Tampa, Florida office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us! Through our...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Sales Representative   - Tampa, FL   What Makes This Opportunity Exciting?     As a Sales Representative at GEICO, you’ll do more than sell insurance— you’ll guide customers to protect what matters most to them. Whether answering inquiries from potential c ustomers or helping a current customer find peace of mind, you’ll combine your expertise with genuine care...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Increase your earning potential with a $2,500 Sign-On Bonus! Ask your Recruiter for more details! Salary range: $72,000K - $96,000K (c ommensurate with experience and location/job market) Work schedule/hybrid structure: Core hours are Monday - Friday, 8:00 AM to 4:30 PM EST – 3 days In-Office/week. Flexibility may be needed to support early or late shifts based on business needs....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Medical Malpractice Producer   to join our growing team in Tampa, FL !         The Medical Malpractice Producer serves as a lead producer and trusted risk advisor specializing in medical professional liability for podiatrists and other healthcare professionals. This role is responsible for driving new business production, retaining and expanding an assigned book of business, and cultivating long-term relationships with physicians, practice administrators, and carrier partners.     How You Will Contribute:     Proactively identify, pursue, and develop new business opportunities within the healthcare and medical professional market. Build rapport and credibility with physicians, practice owners, administrators, and office managers through consultative...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Specialty   is seeking   Senior Accountant   to join our growing team in  St Petersburg, Florida !     The Senior Accountant   is responsible for   supporting and   assisting   the General Ledger Finance Team in leading and delivering financial accounting results for Arrowhead Specialty Center of Excellence. The role will focus on executing various aspects of financial accounting, including monthly close, preparing journal entries, account analysis, reporting, and account reconciliation activities,   in accordance with   established policy, procedures and   objectives .   How You Will Contribute:     Lead and support staff accountants.   Perform full-cycle month-end close functions in accounting software systems.   Run monthly close reporting....

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Sales Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  What Makes This Opportunity Exciting?   As a Service Representative at GEICO, you’ll do more than answer questions- you’ll provide reassurance and solutions that make a difference in customers’ lives. Whether guiding policyholders through coverage needs, addressing billing inquiries, or educating them on policy options, you’ll be a trusted partner in delivering world-class service....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Specialty   is seeking  a Controller   to join our growing team in   Tampa, Florida or Indianapolis, Indiana!     Reporting to the Divisional Controller - Arrowhead Intermediaries of Brown & Brown Insurance, the Controller - Arrowhead Specialty will have ownership of all aspects of the month-end close, internal controls, and accounting projects and support for profit centers within the Specialty division.   How You Will Contribute:     Establish a transition of Specialty accounting functions to a standalone that adheres to B&B standards, controls and reporting deadlines.   Provide strategic and operational leadership for all day‑to‑day accounting functions across the Specialty division, including hiring, training, developing, and retaining high‑performing...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Intermediaries   is   seeking   Assistant Controller   to join our growing team ! Reporting to the Divisional Controller - Arrowhead Intermediaries of Brown & Brown Insurance, the Assistant Controller will work closely with finance leadership to complete the month-end process and provide support in streamlining processes as well as ensuring the processes are being followed by performing the following duties. How You Will Contribute:     Oversee timely, accurate month‑end and quarter‑end close processes in compliance with corporate and regulatory deadlines. Manage consolidation of financial data across divisions to support reliable internal and external reporting. Provide technical accounting guidance, including revenue recognition (ASC 606) and other complex accounting matters; research...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Personal Injury Protection Claims Examiner – Tampa, FL Salary: $47,150- $72,775 annually What sets GEICO apart from our competition? One key factor is our ability to provide outstanding customer service during the insurance claims process. We are looking for Personal Injury Protection (PIP) Claims Examiners in our Tampa, FL office to deliver our promise to be there and assist our customers throughout the often...