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Tampa operations team lead

30 operations team lead jobs found in Tampa

Slide
02/20/2026  
Senior Project Manager
Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Lead medium‑ to large‑scale projects across multiple departments, ensuring delivery on time, within scope, and within budget. Develop and manage detailed project plans, timelines, budgets, and resource allocations. Drive day‑to‑day project execution, including task management, issue resolution, and risk mitigation. Establish and manage project governance structures, including steering committees and working groups. Translate business objectives into clear project scopes, deliverables, and success metrics. Collaborate with senior leadership to ensure project outcomes support organizational strategy and operational priorities. Identify dependencies,...
Slide Tampa, FL, USA
Hilb Group
02/19/2026  
Benefits Intern
Start Date: June 1, 2026 Why an Internship with the Hilb Group? An internship with the Hilb Group offers students the opportunity to explore various career paths within a growing insurance brokerage. As a rapidly expanding organization, we provide hands-on learning experiences and exposure to real-world projects that support both personal and professional development. Interns will work closely with experienced team members on our key segment benefits team, gain insights into our business operations, and contribute to meaningful client service initiatives. You will also have the opportunity to travel to our corporate office in Richmond, VA, where you will connect with fellow interns, network with company leaders, and participate in a volunteer event. This internship may lead to full-time employment opportunities upon graduation. We're excited to help you grow with us! Key Responsibilities: Support the Employee Benefits team across a wide range of...
Hilb Group Tampa, FL, USA Full Time
Hilb Group
02/19/2026  
Property & Casualty Intern
Start Date: June 1, 2026 Why an Internship with the Hilb Group? An internship with the Hilb Group offers students the opportunity to explore various career paths within a growing insurance brokerage. As a rapidly expanding organization, we provide hands-on learning experiences and exposure to real-world projects that support both personal and professional development. Interns will work closely with experienced team members on our key segment benefits team, gain insights into our business operations, and contribute to meaningful client service initiatives. You will also have the opportunity to travel to our corporate office in Richmond, VA, where you will connect with fellow interns, network with company leaders, and participate in a volunteer event. This internship may lead to full-time employment opportunities upon graduation. We're excited to help you grow with us! Key Responsibilities: Rotate between Personal Lines and Commercial Lines departments to...
Hilb Group Tampa, FL, USA Full Time
CorVel
02/14/2026  
VP Medical Review
The Vice President, Medical Review Services is responsible for the overall operation of a designated bill review office.  This role  participates in formulating and administering company best practices as well as developing long-range goals and objectives, analyzing costs, managing the department’s budget, activities and operations, supporting the goals of Bill Review department and of CorVel. Responsible for overall performance of the bill review operation. This is a remote role.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Responsible for financial operations, including, but not limited to: productivity, profitability, expenses, budgeting, billing and collections; $10 million in annual revenue and an average QA audit score of 95% or higher Responsible for implementing new business development, including marketing and sales activities Responsible for directing a team of employees in their day-to-day operations ensuring productivity and quality goals are met in...
CorVel Tampa, FL, USA Full Time
Slide
01/28/2026  
Senior Technology Support Manager
Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing:   Manage enterprise-wide support operations for remote and on-site users, across Tier 1 (Help Desk) to Tier 3. Establish and maintain SLAs, KPIs, and escalation protocols aligned with business-critical operations. Oversee 24/7 or extended hours support models where required for claims or catastrophe events. Drive continuous improvement of incident, request, and problem management processes. Lead, coach and train team members, setting strategic priorities and execution expectations. Regularly conduct effective and timely structured Progress & Growth Structured Dialogue sessions. Recruit, retain, and develop talent to ensure continuity and bench...
Slide Tampa, FL, USA
The Baldwin Group
01/20/2026  
Director of Accounting, Growth Services
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Director of Accounting, Retail will be responsible for overseeing all accounting functions within the organization’s Retail Brokerage Operations, which includes the Insurance Advisory Solutions and Mainstreet Insurance Solutions segments. Reporting to the Chief...
The Baldwin Group Tampa, FL, USA Full Time
Reliance Matrix
01/14/2026  
Director - Regional Sales
Job Responsibilities and Requirements Sales Develop and successfully execute strategies to increase sales premium, case count, retention and profitability to achieve both personal and regional sales goals Responsible for the development of brokers within his or her specific sales territory Partner with leadership and internal team members to identify market potential with assigned territory and prioritize opportunities Effectively prepare and present product recommendations and solutions to brokers and clients Cross-sell products to existing customers and new prospects Develop territory sales strategies with Voluntary, Absence Management and Japanese Market Practice Leaders as well as the Medical Stop Loss, Limited Medical Benefit RSL teams and other Tokio Marine companies to drive sales and meet/exceed premium and case count goals Send applications and related materials to prospects and perform appropriate follow-up to generate and close the sale...
Reliance Matrix Tampa, FL, USA Full Time
Slide
01/08/2026  
Director of Contact Center Operations
Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Provide leadership for all Contact Center functions, including operational performance management, process governance, and quality assurance. Oversee end-to-end operational workflows and ensure alignment with enterprise-wide KPIs, service-level objectives, and regulatory requirements. Lead high-level analysis of data from Interaction Analytics, Five9, Workforce Engagement Management (WEM) platforms, and other systems to identify trends and make strategic recommendations. Partner with the VP to set departmental vision, define operational strategies, and drive initiatives that improve customer engagement and overall efficiency. Champion a high-performance...
Slide Tampa, FL, USA
Brown & Brown
02/28/2026  
Learning and Development Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance, an Arrowhead Intermediaries company is seeking a Learning & Development Manager to join our growing office in either Tampa or Vero Beach, FL. The Learning & Development Manager is responsible for building and scaling high-quality learning programs that support operational excellence across the organization. This role focuses on understanding operational workflows, systems, and business processes, and converting them into targeted learning solutions that improve accuracy, efficiency, and teammate performance. Working in a highly collaborative environment, the L&D Manager designs, delivers, and evaluates learning programs that strengthen capability within Operations teams including underwriting support, service operations, production support, specialty teams, and related business functions. This role...
Brown & Brown Tampa, FL, USA Full Time
GEICO
02/25/2026  
Commercial Business Developer Agency Operations Manager
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Commercial Business Developer Manager (external) GEICO is looking for an accomplished result-oriented leader to help build the foundations of our Business Developer team. The ideal candidate will display strong analytical skills to help deliver business plan initiatives through competitor analysis and product expertise. This role will facilitate learning and development to support associates and business...
GEICO Tampa, FL, USA Full Time
AAA - Auto Club Group (ACG)
02/25/2026  
Life Insurance Specialist - Central, FL
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Sign-On Bonus Payment Terms: $1000 paid after 30 days of employment, $1500 paid after 90 days of employment. Join America’s most trusted brand with over 100 years of service HOW WE REWARD OUR EMPLOYEES UNLIMITED Income Potential *Average Earnings $75,000 - $100,000 (base plus commissions) Pay Structure · UNLIMITED LEADS, at no cost · Elevated tiered commissions for the first 12 months · Annual Base Pay $29,000 (non-exempt, eligible for overtime) ACG offers excellent and comprehensive benefits packages:  · Medical, dental and vision benefits  · 401k Match  · Paid parental leave and adoption assistance   · Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays  · Paid volunteer day annually  · Tuition...
AAA - Auto Club Group (ACG) Tampa, FL, USA Full Time
The Hartford
02/22/2026  
Sales Manager - Southeast Region
GB Sales Manager - SM07GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              We are seeking a dynamic and strategic Regional Sales Manager to lead our U100 Sales Team across the Southeast Region. This sales leadership role is responsible for managing a team of in‑market Sales Executives, driving sales performance, and fostering a high‑performance culture. The ideal candidate will bring deep producer‑facing experience, strong coaching capabilities, and a passion for developing talent to exceed growth objectives. Key Responsibilities Sales Leadership (50%) Directly manage a team of Sales Executives across the Southeast Regional Sales Offices, including Atlanta and Tampa . Provide ongoing coaching, performance...
The Hartford Tampa, FL, USA Full Time
The Baldwin Group
02/20/2026  
Principal, Insurance Placement & ICP Relations Partner
The Principal, Insurance Placement & ICP Relations Partner is an expert‑level individual contributor responsible for shaping and advancing The Baldwin Group’s national placement strategy and optimizing relationships with Insurance Company Partners (ICPs). This role operates with significant autonomy, serving as a strategic advisor to senior leadership, producers, and regional teams. The role functions as a master‑level subject matter expert, independently leading high‑impact, complex initiatives that strengthen carrier partnerships, elevate submission quality, advance enterprise incentive outcomes, and improve placement effectiveness across all markets. This role is expected to innovate, influence cross‑functional alignment, and contribute to enterprise standards, processes, and long‑range operational plans. The role also provides coaching to colleagues on standards, best practices, incentive tracking discipline, and submission quality, while influencing cross‑functional...
The Baldwin Group Tampa, FL, USA Full Time
The Baldwin Group
02/19/2026  
Associate Client Manager, Commercial Risk-Insurance Advisory Solutions
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Associate Client Manager serves as a technical resource for clients, advisors, Insurance Company Partners and prospects while providing prompt, efficient, high-quality service for designated accounts. PRIMARY RESPONSIBILITIES: Responsible for assisting in...
The Baldwin Group Tampa, FL, USA Full Time
Freeway Insurance Services America
02/17/2026  
Insurance Sales Store Manager (220 or 2044 license)
We are GROWING and we are searching for you! The pay range for a Store Manager is $18-$21/ hourly Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives What We Offer: · No cold calling involved · Uncapped commission potential · Lucrative bonus opportunities including performance-based bonuses and sales competitions · Continuous on-going training and mentorship · Growth-oriented culture with internal promotion opportunities · Comprehensive Benefits package including medical, dental, vision, and life insurance · Comprehensive 401K plan with competitive employer match · Paid time off including holidays, vacation, and personal time · Annual incentive trip for top performers · Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. · Employee Assistance Program: Confidential assistance to you or anyone in...
Freeway Insurance Services America Tampa, FL, USA Full Time
CorVel
02/14/2026  
Medical Case Manager I
CorVel Corporation is hiring a caring, self-motivated, energetic and independent registered nurse to fill a Medical Case Manager position in the Tampa, FL area.  Work from home, and on the road. Monday – Friday, regular business hours.   As a Medical Case Manager you will make a meaningful difference in the lives of injured workers and their families.  Your responsibilities include working closely with injured workers to facilitate their recovery. You will work collaboratively with the patient, their family, medical providers, members of our team, and others.  This is a heavy local travel role responsible for working with a caseload of workers compensation injured workers within a defined jurisdiction. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provides in-person and telephonic Medical Case Management to individuals, involving the patient, physician, other health care providers, the employer, and the referral source Utilizes their medical and nursing knowledge to...
CorVel Tampa, FL, USA Full Time
Zenith American Solutions
02/11/2026  
A/R Efficiency and Quality Lead
Position Summary The Accounts Receivable Operations Lead serves as the subject matter expert and advisor for all Accounts Receivable processes, driving efficiency, accuracy, and compliance across internal operations and external client partnerships. This role leads process improvement initiatives, supports complex reconciliation and remittance issues, and ensures adherence to government, client, and company guidelines. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Serves as the department expert on end-to-end Accounts Receivable workflows from employer submission through internal processing, reconciliation, and financial reporting. Works collaboratively with internal teams and external client employers to establish, communicate, and implement best practices for Accounts Receivable Leads the evaluation, design, and...
Zenith American Solutions Tampa, FL, USA Full Time
Amerisure
02/11/2026  
Managing Attorney - Staff Counsel, General & Auto Liability
Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. Amerisure is currently recruiting for a Managing Attorney – Staff Counsel, General & Auto Liability that can do a 3-day hybrid schedule in our Tampa office. The ideal candidate will possess the following skill set.  Summary Statement This role will lead our Florida auto and general liability defense Staff...
Amerisure Tampa, FL, USA Full Time
Brown & Brown
02/10/2026  
Service Operations Supervisor
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance , an Arrowhead Intermediaries company, is seeking a Service Operations Supervisor to join our growing team in Tampa, FL. The Service Operations Supervisor must provide professional support and leadership to the Service Operations Team.  They are responsible for ensuring that their teammates are consistently achieving prescribed service, production, and quality goals. The Service Operations Supervisor must drive the objectives set by the Operations Department and Orchid.  They must constantly review workflows and system capabilities toward developing innovative solutions and efficient processes.  The Service Operations Supervisor is responsible for teammate development and ensuring their teammates are properly trained. They will participate in creating and maintaining department training and new hire training. The...
Brown & Brown Tampa, FL, USA Full Time
Amerisure
02/09/2026  
Liability Major Case Unit Manager
Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. Amerisure is currently recruiting for a Liability Major Case Unit Manager that can do a 3-day hybrid schedule onsite in one of our offices, but would consider remote for the right candidate. The ideal candidate will possess the following skill set.  Summary Statement Leads senior technical claim professionals...
Amerisure Tampa, FL, USA Full Time

 

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