2 service leader jobs found in Timonium, MD

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a VP of Account Management t o their team in Timonium, MD. We’re looking for a strategic, client-focused leader to manage a book of business and deliver exceptional service that drives a 94% renewal rate. This role blends technical expertise, strategic insight, and team collaboration to support client goals and business growth. Essential Functions: Lead client strategy and service delivery across all lines of coverage Develop tailored solutions aligned with client culture, values, and mission Oversee the client lifecycle—from onboarding to renewal—with timely execution of deliverables Stay ahead of industry trends and provide proactive guidance Collaborate with internal teams and vendors to create innovative solutions Support sales efforts and identify upsell opportunities Ensure account profitability and reconcile...

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Account Manager to their team in the Timonium, MD.  The Account Manager is a qualified/skilled client facing position that is primarily responsible for the successful delivery of day-to-day service-related activities that are necessary to support Sales, Account Management and Underwriting with the retention/growth efforts associated with of multiple assigned client accounts (Book of Business).     Essential Functions: Manage the client life-cycle deliverables with oversight from the Benefit Consultant and Team Lead to ensure the successful retention of a Book of Business (94% Renewal Rate).  With guidance and supervision, work on client related deliverables of increasing complexity.  Beyond foundational knowledge (i.e., industry, product knowledge and regulatory compliance), complete necessary training and...