2 specialist jobs found in Traverse City, MI

As a Temporary Billing & Payments Specialist , you’ll support day‑to‑day billing and payment operations during a defined contract period. This role ensures timely and accurate processing, reconciliation, and documentation of member payments. The ideal candidate is detail‑oriented, reliable, and comfortable working in a fast‑paced, production‑based environment. Ready to get in the driver’s seat?  Join us! What you’ll do Process incoming and outgoing insurance-related payments, including but not limited to premium payments, member refunds, and agent commissions Reconcile daily payments with internal insurance and payment systems, including variance analysis Analyze and execute member payment adjustments Accurately allocate and apply payments to customer policies in the insurance system Identify and escalate payment discrepancies or exceptions Maintain up-to-date records and support audit trails This might describe you Experienced in billing, treasury...

Description Summary: As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during their time of need. Providing multi-branch support helps you to gain additional experience and exposure to customer interactions that will enhance your knowledge and skills and allow you to be an excellent resource for branch colleagues across the region. Colleagues on the ACES team will have the opportunity to travel between local branches and will need to be adaptable to work in different locations that can change daily. Dependability is a key component of the role and colleagues on the ACES team must have access to reliable transportation to facilitate working in multiple branches. ACES will be culture carriers, creating impact into each branch that they visit. One of the many benefits of this role includes having a...