5 claims support representative jobs found in Trenton

New Jersey Manufacturers Insurance Company (NJM) was founded in 1913 by a group of manufacturers seeking to provide cost-effective, safety conscious and financially secure workers' compensation insurance for their workers. From inception the Company has operated as a mutual, with a focus on the needs of its policyholders. Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Celebrating its 110-year anniversary in June 2023, NJM’s focus on policyholders stands at the center of its values. Its mission is to provide value-based insurance solutions to policyholders...

Reporting to the Workers' Compensation (WC) Training and Quality Assurance Management Supervisor, the WC Quality Assurance/Compliance Analyst is responsible for ensuring adherence to state and federal regulations, identifying and minimizing risks, and adherence to company policies and procedures for multiple jurisdictions. This position requires partnering with various external customers and all levels of internal management to analyze and communicate findings, recommend solutions and work collaboratively in the development of meaningful action plans . This position is Hybrid requiring 3 days in the office and 2 days remote. There is flexibility to be based in Hammonton or West Trenton .   Essential Duties and Responsibilities: Assist with coordinating quality and compliance audits/reviews including pre-work such as audit program development and file selection, assuring the review process is proper and timely. Conduct WC Claim audits to...

The Paralegal for the General Claims Legal department provides paralegal support to in-house staff attorneys for claims-based legal matters, assists attorneys’ legal research, and monitors case and publication alerts through Westlaw and public dockets on important cases, regulations or statutes. The GC Legal Paralegal analyzes issues related to liens, child support judgments, and releases, and drafts correspondence, memoranda and pleadings under the close guidance of staff attorneys. The GC Legal Paralegal develops reports to aid General Claims leadership through the analysis and assembly of data provided from various sources, which reports are prepared and updated on a cadence managed independently by the paralegal. The GC Legal Paralegal also provides some support for subpoena responses. Essential Duties and Responsibilities: Prepare reports to aid General Claims’ monitoring of litigated matters; provide selection of suit evaluation reports with cover summary of...

The First Notice of Loss Associate serves as the first point of contact for policyholders, claimants or other parties reporting claims. They are responsible for addressing customer inquiries concerning the claim process and collecting essential details about the incident, to accurately and efficiently establish new Auto, Property and Commercial claims. Schedule: Monday to Friday (10:45pm-7:00pm) and 1 Saturday a month (8:30am-4:30pm) Essential Duties and Responsibilities: Receive initial reports of loss or damage from policyholders, claimants or other parties. Accurately process information into the system for assignment to an adjuster. Address customers’ questions and concerns related to the claims process and procedures and offer clear instructions on the next steps. Determine appropriate coverage and complete necessary follow-ups in a timely manner. Navigate systems with proficiency to access appropriate information to service callers. Perform...

The Workers Compensation Staff Attorney provides legal defense to policyholders and supports NJM’s Workers Compensation Claims Department. Job Responsibilities: Protect the interests of NJM policyholders in litigated workers’ compensation matters through the point of settlement or decision Work with staff in the preparation of pleadings, motions, briefs, and other documents Provide case status updates, recommendations, and legal guidance to policyholders and Workers’ Compensation Claims staff Work collaboratively with other enterprise stakeholders in the defense of Workers’ Compensation claims  Build and maintain relationships with internal and external customers Perform other duties as assigned Required Qualifications & Experience: Critical thinking skills and attention to detail Ability to work independently Strong negotiation, communication and writing skills Ability to problem-solve and make decisions Ability to manage multiple priorities and meet...