9 associate jobs found in Trenton, NJ

The First Notice of Loss Associate serves as the first point of contact for policyholders, claimants or other parties reporting claims. They are responsible for addressing customer inquiries concerning the claim process and collecting essential details about the incident, to accurately and efficiently establish new Auto, Property and Commercial claims.   Available Schedules (working 4 days per week): Monday-Friday (4:30PM - 9:00PM) and 2 Saturdays a month (8:30AM-4:30PM) Monday-Friday (5:00PM - 9:00PM) and 2 Saturdays a month (8:30AM-4:30PM) Responsibilities: Receive initial reports of loss or damage from policyholders, claimants or other parties. Accurately process information into the system for assignment to an adjuster. Address customers’ questions and concerns related to the claims process and procedures and offer clear instructions on the next steps. Determine appropriate coverage and complete necessary follow-ups in a timely manner....

New Jersey Manufacturers Insurance Company (NJM) was founded in 1913 by a group of manufacturers seeking to provide cost-effective, safety conscious and financially secure workers' compensation insurance for their workers. From inception the Company has operated as a mutual, with a focus on the needs of its policyholders. Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based...

We are seeking a detailed-oriented and customer-focused part-time General Claims Associate (Student Worker) to join our First Notice of Loss (FNOL) department in our West Trenton office. This role serves as the first point of contact for policyholders, claimants or other parties reporting claims. As part of our FNOL team, you will be responsible for addressing customer inquiries concerning the claim process and collecting essential details about the incident, to accurately and efficiently establish new Auto, Property and Commercial claims.   This is a year-round, part-time position for students actively enrolled in a bachelor’s or master’s program. Work hours are designed to flex around academic obligations. The average hours for the position are approximately 15-20 hours per week and can be scheduled anytime during the hours of 8:00 a.m.-4:00 p.m. on weekdays. Responsibilities: Receive initial reports of loss or damage from policyholders, claimants or other...

The First Notice of Loss Associate serves as the first point of contact for policyholders, claimants or other parties reporting claims. They are responsible for addressing customer inquiries concerning the claim process and collecting essential details about the incident, to accurately and efficiently establish new Auto, Property and Commercial claims.   Schedule: Monday to Friday (10:45am-7pm) and 1 Saturday per month (8:30am-4:30pm) Essential Duties and Responsibilities: Receive initial reports of loss or damage from policyholders, claimants or other parties. Accurately process information into the system for assignment to an adjuster. Address customers’ questions and concerns related to the claims process and procedures and offer clear instructions on the next steps. Determine appropriate coverage and complete necessary follow-ups in a timely manner. Navigate systems with proficiency to access appropriate information to service callers. Perform additional...

The Commercial Lines Loss Prevention team is searching for a Senior Loss Prevention Representative . The goal of the Sr. Loss Prevention Representative is to assist our policyholders in the process of identifying, quantifying, eliminating, or reducing the risk of loss.  This is a senior level position that will entail training and mentoring of staff. Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job. Conduct on-site loss control surveys and underwriting evaluations to assess potential hazards for our policyholders and agency partners Conduct accident investigations Prepares loss control reports and sends recommendations to policyholders to help them improve potential risk factors A knowledge of workplace safety An...

NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based membership model. To that end, the Company has added an independent agency model for new lines of middle and large commercial and has more than doubled its product offerings. NJM now offers its various products to businesses across New Jersey, Pennsylvania, New York, Maryland, Delaware, and Connecticut. Celebrating its 110-year...

General Summary: Are you passionate about creating learning experiences that truly make an impact? In this role, you won't simply deliver prebuilt training—you'll design, develop, and bring innovative learning solutions to life. Working closely with teams across the department, you'll have the opportunity to collaborate, influence, and continuously challenge yourself as you take learning and development to the next level. Based in the West Trenton, New Jersey corporate office and reporting to the designated Department Administrator, the Trainer is responsible and accountable for evaluating current business needs and practices, identifying target audience needs, and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. The Trainer will also be responsible for training departmental technology solutions and associated business processes. This position requires the...

Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 5 - time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center! Join a best-in-class team that has been certified by J.D. Power for providing personal lines customers with an exceptional Auto Claims Experience - 7 years in a row ! Our Contact Center team enjoy: Salary begins at $51,120.55 with the potential to earn more if you are licensed with experience (Salary is commensurate with experience and credentials) Company paid training and professional state licensure. Potential annual bonus incentive worth up to 7.5% of your first year’s base salary Hybrid work schedule once training is completed An outstanding benefits package (outlined below), including a 401k with a dollar for dollar match up to 8% The Opportunity NJM is seeking talented, friendly customer service orientated...

The Paralegal for the General Claims (GC) Legal department provides paralegal support to in-house staff attorneys for claims-based legal matters, assists attorneys’ legal research, and monitors case and publication alerts through Westlaw and public dockets on important cases, regulations or statutes. The GC Legal Paralegal analyzes issues related to liens, child support judgments, and releases, and drafts correspondence, memoranda and pleadings under the close guidance of staff attorneys. The GC Legal Paralegal develops reports to aid General Claims leadership through the analysis and assembly of data provided from various sources, which reports are prepared and updated on a cadence managed independently by the paralegal. The GC Legal Paralegal also provides some support for subpoena responses. Essential Duties and Responsibilities:   Collaborate in the production of various reports to aid the General Claims’ management of litigated matters; ensure data accuracy; assist...