14 communications manager jobs found in Trenton, NJ

The Paralegal for the General Claims (GC) Legal department provides paralegal support to in-house staff attorneys for claims-based legal matters, assists attorneys’ legal research, and monitors case and publication alerts through Westlaw and public dockets on important cases, regulations or statutes. The GC Legal Paralegal analyzes issues related to liens, child support judgments, and releases, and drafts correspondence, memoranda and pleadings under the close guidance of staff attorneys. The GC Legal Paralegal develops reports to aid General Claims leadership through the analysis and assembly of data provided from various sources, which reports are prepared and updated on a cadence managed independently by the paralegal. The GC Legal Paralegal also provides some support for subpoena responses. Essential Duties and Responsibilities:   Collaborate in the production of various reports to aid the General Claims’ management of litigated matters; ensure data accuracy; assist...

We are seeking a detailed-oriented and customer-focused part-time General Claims Associate (Student Worker) to join our First Notice of Loss (FNOL) department in our West Trenton office. This role serves as the first point of contact for policyholders, claimants or other parties reporting claims. As part of our FNOL team, you will be responsible for addressing customer inquiries concerning the claim process and collecting essential details about the incident, to accurately and efficiently establish new Auto, Property and Commercial claims.   This is a year-round, part-time position for students actively enrolled in a bachelor’s or master’s program. Work hours are designed to flex around academic obligations. The average hours for the position are approximately 15-20 hours per week and can be scheduled anytime during the hours of 8:00 a.m.-4:00 p.m. on weekdays. Responsibilities: Receive initial reports of loss or damage from policyholders, claimants or other...

The Functional Analyst, Senior is responsible for gathering, analyzing, and documenting business or system processes and requirements for NJM’s applications. This role will work closely with all Project, Business team members and Solution Owners throughout the project lifecycle. This role may be required to lead other team members and coordinate work efforts, assist in problem and solution scoping, effectively communicate requirements, and may get involved in quality assurance. Essential Duties and Responsibilities: Strategy Analysis: Consistently support the alignment of business strategy with system implementations by assisting in the support of the FA team and engaging in the following: Collaborating with SO, BPU, and stakeholders to analyze business needs, ensuring that the intent and outcomes are clearly defined and can be translated into requirements that are clear, concise, and complete and achieve desired business outcomes. Collaborating with SO, BPU,...

General Summary: Talent development is evolving—and so are we. We’re seeking a Senior Talent Development Specialist who brings a forward-thinking approach to building capabilities, leveraging data, and creating engaging learning experiences that drive real behavior change across the organization. Based in our West Trenton, New Jersey corporate office, the Senior Talent Development Specialist partners with HRBPs and business leaders to design and deliver learning and development solutions that help employees reach their fullest potential and cultivate high functioning teams.   Hours : 8:00 a.m. to 4:15 p.m. Monday through Friday with additional hours as required. This is a hybrid position, but the successful candidate will be working 100% on-site in the West Trenton corporate office for the first 90-days during their acclimation to the position. Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority....

New Jersey Manufacturers Insurance Company (NJM) was founded in 1913 by a group of manufacturers seeking to provide cost-effective, safety conscious and financially secure workers' compensation insurance for their workers. From inception the Company has operated as a mutual, with a focus on the needs of its policyholders. Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based...

There’s never been a better time to join NJM!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners’ insurance in New Jersey.  Become a member of our team and you’ll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service.  Team members are offered a competitive compensation. NJM's Claims Team is seeing a Property Field Adjuster (Homeowners Rep is the official NJM Title) to investigate and evaluate claims related to property damage.  It is the role of the adjuster to assess damages, determine coverages and negotiate settlements for covered losses.  These tasks must be performed while also remaining committed to our customers and the GC Value Proposition. This role is in the field and requires travel throughout the Central NJ Region. This role doe not...

As a Quality Engineer, you'll be responsible for functional and automation testing of NJM’s business applications. We are looking for an innovative software quality engineer who can leverage Generative AI technologies to enhance testing effectiveness, efficiency, and coverage while maintaining human oversight and accountability. In this role, you will design, build, and maintain automated test suites across different applications, working closely with Developers, Functional Analysts, Product Owners, and Project Managers to ensure reliable, high-quality releases. Essential Duties and Responsibilities: Work in an agile, small team environment with a focus on speed and quality Review business and technical requirements to develop comprehensive test strategies, test plans, and test cases Design, develop, and maintain reusable test automation scripts to enable faster regression/delivery cycles Perform manual and automated testing to ensure alignment with software...

The Functional Analyst, Senior is responsible for gathering, analyzing, and documenting business or system processes and requirements for NJM’s applications. This role will work closely with all Project, Business team members and Solution Owners throughout the project lifecycle. This role may be required to lead other team members and coordinate work efforts, assist in problem and solution scoping, effectively communicate requirements, and may get involved in quality assurance. Essential Duties and Responsibilities: Strategy Analysis:  Consistently support the alignment of business strategy with system implementations by assisting in the support of the FA team. Business Analysis/Elicitation Skills :  Consistently ensure that the business need is understood and articulated clearly by performing, and assist in supporting the FA team members. Requirements Life Cycle Management:  Consistently achieving deliveries that reflect business outcomes by collaborating with the...

The Quality Engineer, Senior is responsible for functional and automation testing of NJM’s business applications. We are looking for an innovative software quality engineer who can design and execute test plans for full‑stack features, build quality gates and continuously improve our testing practices. In this role, you will design, build, and maintain automated test suites across different applications, working closely with Developers, Functional Analysts, Product Owners and Project Managers to ensure reliable, high-quality releases. Essential Duties and Responsibilities: Work in an agile, small team environment with a focus on speed and quality Contribute to test planning efforts and development of comprehensive test strategies by applying right testing techniques. Design, develop, and maintain complex, reusable test automation scripts to enable faster regression/delivery cycles. Collaborating with cross-functional teams to ensure alignment on quality...

The Workers Compensation Staff Attorney II provides legal defense to policyholders and supports NJM’s Workers Compensation Claims Department. Essential Duties and Responsibilities: Protect the interest of NJM policyholders in litigated workers’ compensation matters through the point of settlement or decision Work with staff in the preparation of pleadings, motions, briefs and other documents Provide case status updates, recommendations, and legal guidance to policyholders and Workers’ Compensation Claims staff Build and maintain relationships with internal and external customers Work collaboratively with other enterprise stakeholders in the defense of Workers’ Compensation claims Handle complex litigation and develop litigation strategies in collaboration with policyholders   Perform other duties as assigned Required Qualifications: Workers Compensation experience, including multiple jurisdictions Juris Doctor degree License to practice...

The Litigation Processor is responsible for providing clerical support to the General Claims Legal Department by reviewing, analyzing, and processing incoming complaints directed to the Company. Essential Duties and Responsibilities: Provide support to staff attorneys in processing complaints. Provide support to the PIP Litigation team in processing PIP arbitration demands. Provide support as needed to FNOL (First Notice of Loss) Dept in taking claims. Receive, analyze, and process complaints, determine type of lawsuit, and prepare investigation file accordingly.  Assign trail adjuster, submit complaint to staff attorney for review. Process various types of legal letters to defense firms and insureds. Maintain Legal Exchange (electronic billing site) by creating matters, closing matter and processing attorney invoices for payment. Periodic telephone communications with insureds, plaintiff counsel and defense firms regarding the status of legal pleadings....

This is an exciting time to join NJM Insurance Group as we continue to expand into new markets!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners’ insurance.  Become a member of our team and you’ll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service.  Team members are offered a competitive compensation. NJM is seeking a Senior Facilities Project Leader (official NJM Title) to Plan, initiate and manage Facility Operations projects of varying complexity as assigned from inception to completion. This role will plan, initiate and manage Facility Operations projects of varying complexity as assigned from inception to completion. The Project Leader will develop, control, and monitor project scope, budgets, schedules, and progress to ensure goals and...

The First Notice of Loss Associate serves as the first point of contact for policyholders, claimants or other parties reporting claims. They are responsible for addressing customer inquiries concerning the claim process and collecting essential details about the incident, to accurately and efficiently establish new Auto, Property and Commercial claims.   Available Schedules (working 4 days per week): Monday-Friday (4:30PM - 9:00PM) and 2 Saturdays a month (8:30AM-4:30PM) Monday-Friday (5:00PM - 9:00PM) and 2 Saturdays a month (8:30AM-4:30PM) Essential Duties and Responsibilities: Receive initial reports of loss or damage from policyholders, claimants or other parties. Accurately process information into the system for assignment to an adjuster. Address customers’ questions and concerns related to the claims process and procedures and offer clear instructions on the next steps. Determine appropriate coverage and complete necessary follow-ups in a...

The Product Development Manager is responsible for supporting the design, enhancement, and ongoing management of NJM’s personal auto, homeowners, and umbrella products across the company’s operating footprint. This newly created position is accountable for evaluating product performance, analyzing market trends, and identifying opportunities to improve product competitiveness and profitability. The role is also responsible for conducting research, developing recommendations, and collaborating with actuarial, underwriting, claims, compliance, IT, and other business areas to implement product changes and strategic initiatives. In addition, the position ensures alignment with regulatory requirements and organizational objectives, contributing to product strategy and supporting NJM’s growth and performance goals. Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable...